Finest Free & Open Source Customer Support Software

Serving the customers with open source customer support software can work wonders. Go through the top choices, features, pricing, etc., and win a free consultation!

Reasons to have a Free Customer Support Software

The highly intuitive user interface and powerful features make free customer support software necessary for any business.

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Showing 1 - 25 of 21 products
#1

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and doesn't cost you a fortune. Part of Zoho's 45+strong suite of business software. Read Zoho Desk Reviews

Starting Price: $0 Agent/ Month

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Recent Review

"full function help desk to track all customers tic..." - Radwa

#2

Deliver exceptional customer service with Freshdesk Online Customer Support and Help Desk. Freshdesk is the customer support software that gives you everything you need to delight your customers. Read Freshdesk Reviews

Starting Price: $0 Per Month

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Recent Review

"For managing my organization and handling customer..." - Ruchika Singh

#3

Freshsales is a sales CRM solution by Freshworks. With a highly intuitive user interface and a robust set of features including AI-based lead scoring, intelligent workflow automation, and visual deal pipeline, Freshsales gives businesses everything they need to manage their sales in a hassle-free package. Read Freshsales Reviews

Starting Price: $13.88 User/Month

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Recent Review

"Freshsales is the best software. While doing busin..." - sher afgan

#4

HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews

Starting Price: $45 Per Month

Mobile App

Recent Review

"Interestingly, if you want to begin with client re..." - Hassan Mohiyudin

#5

Olark is the most beautiful and effective live chat software to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Read Olark Reviews

Starting Price: $17 Agent/Month

Recent Review

"awesome software to use with clients and the user ..." - Naveen Pabreja

#6

Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate and control remote sessions for PC and Mac. Read RemotePC Reviews

This is Free Customer Support Software.

Starting Price: $0 Forever

Free Trial

Recent Review

"So far it has proven to be a very stable and effic..." - Avinash mishra

#7

Sales IQ is a hassle free live chat software re imagined for business growth. This Live chat software which increase sales, improve customer service and play analytics rolled into one platform. Read Zoho SalesIQ Reviews

This is Free Customer Support Software.

Starting Price: $0 Operator/Month

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Free Trial

Recent Review

"Zoho Sales IQ is a great tool that lets me see who..." - Alitta Jiju

#8

Zoho Assist is a Remote Desktop Software that supports customer at a remote location through a secure connection. It helps IT help desk to resolve customer's issue at an instant and manage computers to solve queries efficiently. Read Zoho Assist Reviews

This is Free Customer Support Software.

Starting Price: $0 Forever

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Free Trial

Recent Review

"A very user-friendly application  helps in qu..." - Pooja Agrawal

#9

Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Read Faveo HelpDesk Reviews

This is Free and Open Source Customer Support Software.

Starting Price: $0 Lifetime

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Free Trial

Recent Review

"We have been using the favor helpdesk as a ticket ..." - Jouser Villegas

#10

Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers.  Read Zendesk Reviews

This is Free Customer Support Software.

Starting Price: $5 Agent/ Month

Mobile App
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Free Trial

Recent Review

"This software is speed and user friendly.This soft..." - Muralee Karthik

#11

MyOperator serves as a virtual intelligent phone operator for businesses that manages, tracks and stores all the call details and business leads. They offer Toll Free number with a smart call management system or virtual PBX system. It helps to builds a target database which can be used to improve your sales, data and customer support. Read MyOperator Reviews

This is Free Customer Support Software.

Starting Price: $34.71 Per Month

Mobile App
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Free Trial

Recent Review

"MyOperator is a cloud-based call management system..." - Sweet Farah

#12

Cratio Offers Risk-Free CRM Software Deal With Customization, Dedicated Support & 100% Success Guarantee. We Provide Online Cloud & Mobile CRM Software for B2B, Real Estate, Education, Financial Services, Travel, Tours, Hotels & Health Care Industries. Read Cratio CRM Reviews

This is Free Customer Support Software.

Starting Price: $5.54 User/Month/Billed Quarterly

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Free Trial

Recent Review

"Nice software to use Had a great exp erience using..." - Vinay Shukla

#13

UVdesk is an open source Helpdesk Ticket system that allows merchants and developers have own fully functional Enterprise level Helpdesk. Now, You can deliver flawless customer support with UVdesk along with predeveloped amazing features, to be fit for every business. Read UVdesk Reviews

This is Free and Open Source Customer Support Software.

Starting Price: $0 User/Month

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Free Trial

Recent Review

"they are responding immediately when we raise a ti..." - Rajveer Singh

#14

ManageEngine ServiceDesk Plus is a web-based, easy to use help desk and asset management software which integrates ticketing, asset tracking, purchasing, project management, contract management and knowledge base in one low-cost package. Read ManageEngine ServiceDesk Plus Reviews

This is Free Customer Support Software.

Starting Price: $8 Technician/Month

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Free Trial

Recent Review

"Well as you know everything has two side. So, also..." - Mudit Mishra

#15

Creatio is the global supplier of no-code platform for industry workflows automation and CRM. Creatio’s customers enjoy the freedom to own their automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code and a universe of ready-to-use templates and connectors. Read Creatio Reviews

This is Free Customer Support Software.

Starting Price: Available on Request

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Free Trial

Recent Review

"My company depends mainly on the quality of custom..." - Viral Virani

#16

osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. Read osTicket Reviews

This is Open Source Customer Support Software.

Starting Price: Available on Request

Mobile App
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Recent Review

"osTicket is one of best open source support ticket..." - Dhiren Panchal

#17

Build a constant and impressive connection with potential customers by using MyLiveChat. Engage your visitors with a real-time communication experience with the open source live chat software. Its mobile app provides you around the clock chat support. Read MyLiveChat Reviews

This is Free Customer Support Software.

Starting Price: Available on Request

Recent Review

"I have been using this software for my school webs..." - Satyapal Kumar

#18

FactsERP is an on-premise enterprise resource planning (ERP) solution suitable for large and midsize organizations. FactsERP features part-number inquiries, sale tracking, order registration and integrations with supplier portals. Read FactsERP Reviews

This is Free Customer Support Software.

Starting Price: Available on Request

Recent Review

"Best customizable software in UAE. they completely..." - Gafoor

#19

Multi-channel customer communication software with live chat, chatbots, knowledge base, auto-invitations, integrations with Facebook, Viber, Telegram, offline messaging, employee-to-employee transferring, group chats, and mobile apps. Learn more about Chaport

This is Free Customer Support Software.

Starting Price: $0 Forever

Mobile App
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Free Trial
#20

FreeScout is an open-source help desk and shared mailbox, allowing to turn your email into a fully functional help desk. Learn more about FreeScout

This is Open Source Customer Support Software.

Starting Price: $0 Forever

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Free Trial
#21

Crisp is a multi-channel customer support software that helps startups and SMB's to scale their customer relationship through a wide range of features in order to gather Sales, Marketing & Support within one unique dashboard. Learn more about Crisp Live Chat

This is Free Customer Support Software.

Starting Price: $0 Forever

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Free Trial

Last Updated: April 24, 2023