What is CustomerSure?

CustomerSure is the innovative and award-winning solution for customer feedback management. Helps to measure and improve the customer satisfaction with claimed data. Automatically survey and get response rates with the short relevant question at the time. The way to take the feedback it may be comments, rating, or score.

Pricing

CustomerSure Starting Price

$ 348/Per Month

Awards
CustomerSure Award

Our Awards and Recognition

More Awards
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Key Features of CustomerSure

Here are the powerful features that make CustomerSure stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • 360 Degree Feedback
  • Activities Booking
  • Booking Notes
  • Commenting / Notes
  • Comprehensive Response Manager
  • CRM
  • Custom Survey URLs
  • Customer Support
  • Data Analysis Tools
  • Detailed Reporting & Alerts
  • Email Distribution
  • Embedded Survey
  • Feedback Collection
  • Gamification
  • Kiosk Survey
  • Live Results Tracking
  • Mobile Access
  • Mobile Support
  • Mobile Survey
  • Moderation
  • Multiple Question Types
  • Offline Response Collection
  • PowerPoint Integration
  • Promotions Management
  • Q & A
  • Rate Management
  • Remote Device Management
  • Skip Logic
  • SMS Polling / Voting
  • Tablet Surveys
  • Template Library
  • Third Party Booking
  • Web Surveys
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  • 360 Degree Feedback
  • A/B Testing
  • Abbreviation Detection
  • Academic/Education
  • Account Alerts
  • Account Management
  • Action Management
  • Ad hoc Analysis
  • Ad Hoc Reports
  • Aggregate Reports
  • Analytics
  • Application Development
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audience Segmentation
  • Audience Targeting
  • Automatic Reset
  • Behavioral Mapping
  • Benchmarking
  • Budgeting & Forecasting
  • Call Reporting
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Candidate Profiles
  • Case Management
  • Channel Attribution
  • Churn Management
  • Collaboration
  • Commenting / Notes
  • Communication Management
  • Community Management
  • Comparative Reports
  • Compensation Management
  • Complaint Classification
  • Complaint Management
  • Complaint Monitoring
  • Compliance Management
  • Consolidation / Roll-Up
  • Content Management
  • Contractor Management
  • Conversion Tracking
  • Corporate/Business
  • Cultural Alignment
  • Custom Survey URLs
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer DataBase
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Customer Review Platform
  • Customer Segmentation
  • Customer Targeting
  • Customizable Questions
  • Dashboard
  • Data Analysis
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Cleansing
  • Data Discovery
  • Data Entry Verification
  • Data Management
  • Data Synchronization
  • Data Visualization
  • Decision Tree Analysis
  • Defect Tracking
  • Dispatch Management
  • Drag & Drop
  • Duplicate Detection
  • Dynamic Maps
  • eCards
  • Element Analytics
  • Email / Online
  • Email Distribution
  • Email Marketing
  • Embeddable Survey
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Equipment Tracking
  • Face-to-Face
  • Feedback Collection
  • Feedback Management
  • Filtering
  • Flexible Search
  • For Mobile
  • For Websites
  • Full Text Search
  • Funnel Analysis
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Group Summary Report
  • Health Score
  • Heatmaps
  • High Volume Processing
  • Image Entry
  • Individual Reports
  • Individualized Assessments
  • Issue Tracking
  • Key Performance Indicators
  • Keyword Filtering
  • Knowledge Management
  • Landing Pages / Web Forms
  • Live Results Tracking
  • Marketing Calendar
  • Media Planning
  • Member Database
  • Membership Management
  • Mis-Keyed Variation Detection
  • Mixed Methods Research
  • Mobile Survey
  • Moderation
  • Multi-Channel Collection
  • Multi-Channel Publishing
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Question Types
  • Multivariate Testing
  • Negative Feedback Management
  • Nominations
  • Offline Access
  • Offline Response Collection
  • Onboarding
  • Online Polling
  • Online Voting
  • Panel Management
  • Paper-Based
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Phone Polling
  • Phone Voting
  • Phone-Based
  • Photos In Reports
  • PowerPoint Integration
  • Predictive Analytics
  • Presentation Tools
  • Print on Site
  • Printed Ballots
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Q & A
  • Qualitative Analysis
  • Qualitative Comparative Analysis
  • Quality Assurance Management
  • Quantitative Analysis
  • Quantitative Content Analysis
  • Question Branching
  • Question Library
  • Ranked Choice Voting
  • Rater Selection
  • Rater Tracking
  • Real Time Editing
  • Referral Tracking
  • Release Management
  • Remote Document Access
  • Report Templates
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Rewards Catalog
  • Rewards Points
  • Rules-Based Workflow
  • Sample Management
  • Scheduling
  • Scorecarding
  • Screen Activity Recording
  • Self Service Portal
  • Sensitivity Analysis
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • SMS Polling
  • SMS Polling / Voting
  • Social media management
  • Social Recognition
  • Social Sharing
  • Speech Recognition
  • Spend Management
  • Split Testing
  • Statistical Analysis
  • Statistical Modeling
  • Statistical Relevance Analysis
  • Strategic Planning
  • Subcontractor Management
  • Supports Audio / Images / Video
  • Supports External Reviewers
  • Survey Management
  • Surveys
  • Surveys & Feedback
  • Task Management
  • Test / Quiz Creation
  • Test Scheduling
  • Text Analysis
  • Text Analytics
  • Text Editing
  • Ticket Management
  • Time & Attendance
  • Trend Analysis
  • Usability Testing
  • Usage Tracking / Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research
  • User Research Analysis
  • Variable Workforce
  • Version Control
  • Visual Editor
  • Voter Authentication
  • Website Analytics
  • Weighted Voting
  • Win / Loss Analysis
  • Workflow Management
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CustomerSure Pricing

Here are the pricing plans for CustomerSure. Choose the plan that best fits your requirements and budget. Get Detailed CustomerSure pricing as per your requirements.

Pro
$ 348
Per Month
  • 10 user accounts
  • 1000 feedback emails/month
  • Monitor up to 30 agents
  • Unlimited expert advice and support by email or phone
  • Measurement of customer satisfaction KPIs including Net Promoter Score
  • Branded surveys—use proven questions or write your own
  • Fully Licensed Net Promoter Software
  • Responsive design for easy survey completion on mobile, tablet and desktop
  • Automatic triggers for sending out feedback requests
  • Actionable customer feedback in the voice of the customer (VOC)
Pricing
Pro+
$ 1163
Per Month
  • All Pro features
  • 30 user accounts
  • 5000 feedback emails/month
  • Monitor up to 100 agents
  • Roles & permissions so each area can manage their own feedback
Pricing

CustomerSure Specifications

Get a closer look at the technical specifications and system requirements for CustomerSure. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
English
Business :
SMBs
Enterprises
Available Support :
Email
Phone
Training
CustomerSure Categories on SoftwareSuggest :
Company Details :
Company Name : CustomerSure
Headquarter :
Website : Visit Website
Full Address : John Buddle Work Village Buddle Road Newcastle upon Tyne, Tyne and Wear NE4 8AW United Kingdom
CustomerSure logo
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CustomerSure FAQs

How much does CustomerSure cost?

The starting price of CustomerSure is ₹ 25060/Per Month. It has different pricing plans:

  1. Pro : ₹ 25060/Per Month
  2. Pro+ : ₹ 83730/Per Month

CustomerSure also provides a free trial to users.

What are the top 5 features for CustomerSure?

The top 5 features for CustomerSure are:

  • 360 Degree Feedback
  • Data Analysis Tools
  • Tablet Surveys
  • Web Surveys
  • Embedded Survey

What type of customer support is available from CustomerSure?

The available support which CustomerSure provides is:

  • Phone
  • Email
  • Training
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