Delighted
What is Delighted?
Maintain a real-time dashboard of all your customers and get the feedback with multi-channel survey methods with Delighted. The NPS automatically gathers the feedback of your customers and do a thorough analysis and help you to identify your loyal customers.
Delighted Starting Price
$ 99/Per Month
Delighted Awards
Get an Overview for the Leaders Matrix at glance
Delighted Screenshots
Key Features of Delighted
- Email Marketing / SMS Marketing
- Data Import & Export
- Data Analysis Tools
- Question Branching
- Feedback Collection
- Analytics
- Project Management
- Real Time NPS Tracking
- Embeddable Survey
- Close The Loop
- Segments
Delighted Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Monthly, Yearly
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Api
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Customization
-
Mobile Support
Desktop Platforms
-
Web App
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Windows
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Mac
Mobile Platforms
-
Android
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iOS
Language Support
- English
Delighted Pricing
- Use one platform Email, Web, or SMS
- Survey 2,500 people/month
- Upto 5 Users
- Upto 7 Trends
- Upto 3 Alters
- Premium Support
- Autopilot
- API
Company Details
Delighted, LLC
Palo Alto
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Delighted Videos
Overall Reviews
Delighted Pros and Cons
Pros
"With Delighted we found the ability to utilize multiple delivery platforms and a variety of survey templates to be the most impressive aspect of Delighted by Qualtrics, The platform support for Email, Web, Link delivery options and the extensive range of templates including NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF allows us to gather customer feedback in a flexible and versatile way that meets the specific needs, The high monthly survey send limit of up 10,000 on Premium Plan enables us to reach a large number of customers and gather a significant amount of data, making it a powerful tool for gaining valuable insights into customer satisfaction levels and identifying areas for improvement."
Cons
"Increasing the flexibility and customization options for survey design and more integrations with other tools and platforms."
Delighted Reviews (1)
Ahmed A.
Founder, Biomedical Engineer & Data Scientist.
Used the software for : 6-12 months (Monthly)
Company Size :1-10 employees
Make Sure Your Customers Delighted.
We have found Delighted by Qualtrics to be an extremely useful and helpful tool for gathering customer feedback; Our team has been able to utilize the features of the platform to gain valuable insights into customer satisfaction levels and identify areas for improvement, With the ability to customize surveys and gather responses in real-time, Delighted has allowed us to respond to customer needs and make data-driven decisions quickly, The platform's easy-to-use interface and robust analytics capabilities make it one of the best options on the market, We highly recommend Delighted to any business looking to gather and act on customer feedback.
Delighted IOS App Experience
Delighted After Sales Service Rating
What do you like best about Delighted?
With Delighted we found the ability to utilize multiple delivery platforms and a variety of survey templates to be the most impressive aspect of Delighted by Qualtrics, The platform support for Email, Web, Link delivery options and the extensive range of templates including NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF allows us to gather customer feedback in a flexible and versatile way that meets the specific needs, The high monthly survey send limit of up 10,000 on Premium Plan enables us to reach a large number of customers and gather a significant amount of data, making it a powerful tool for gaining valuable insights into customer satisfaction levels and identifying areas for improvement.
What do you dislike about Delighted?
Increasing the flexibility and customization options for survey design and more integrations with other tools and platforms.
What features is Delighted currently missing?
Advanced data analysis capabilities, Advanced integration options with other tools and platforms.
What other products like Delighted have you used or evaluated?
Wootric, AskNicely, SurveyMonkey, Typeform
Delighted FAQs
How much does Delighted cost?
The starting price of Delighted is $ 99/Per Month. It has different pricing plans:
- Standard : $ 99/Per Month
Delighted also provides a free trial to users.
What are the top 5 features for Delighted?
The top 5 features for Delighted are:
- Email Marketing / SMS Marketing
- Data Import & Export
- Data Analysis Tools
- Question Branching
- Feedback Collection