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What is Dell?

The Dell KACE K1000 service desk Management Appliance can help you provide your end users with a high quality help desk that’s tightly integrated with the K1000’s IT asset management (ITAM), configuration management, reporting, and alert capabilities.

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Dell Starting Price

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Dell Award

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Key Features of Dell

Here are the powerful features that make Dell stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • IT Asset Management
  • Self Service Portal

Dell Screenshots

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Dell Specifications

Get a closer look at the technical specifications and system requirements for Dell. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Dell
Full Address : Dell Boomi Corporate Headquarters US East Coast Office 801 Cassatt Road, Suite 111 Berwyn, PA 19312 USA
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Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Dell Categories on SoftwareSuggest :

Dell Description

Here's the comprehensive description of Dell. Gain a brief understanding of its unique features and exceptional benefits.

The Dell KACE K1000’s service desk capabilities provide advanced functionality to automate repetitive tasks, along with robust incident management (e.g. ticketing) capabilities. The integration of the service desk with other K1000 processes enables you to deploy a single solution for IT asset management, endpoint security and end user support, reducing both the human and financial resources required for complete lifecycle management of your connected systems and devices.

 Benifits:

  1. Improve IT efficiency with a comprehensive, integrated help desk
  2. Customize K1000 to fit your organization’s needs
  3. Provide powerful ticket management
  4. Generate robust reporting and SLA controls
  5. Reduce desk visits with remote support
  6. Enable self-sufficiency with K1000’s end-user portal
  7. Provide mobile access with K1000 GO Mobile App integration
  8. Easily resolve issues with integration to the ITNinja knowledgebase

Dell Resources

Overall Dell Reviews

Thinking about using Dell? Check out verified user reviews & ratings based on Dell's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4/5

Based on 2 Reviews

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

Dell Pros and Cons

"Any Dell personal computer (PC) can run PC games. But without specialized hardware, you can only play games with low prerequisites. To handle the advanced visual effects and processing demands of many modern games, you need components that are more powerful than those found in entry-level computers. Components often have unique brand names and model numbers, which can be confusing, but you can compare them using their technical specifications. The following components are the most important in differentiating a computer designed for gaming from a computer designed for basic tasks: Graphics processor, or graphics card Central processing unit (CPU), or processor Random access memory (RAM), or memory Other components"

"It helps in tracking all PC related assets with ease and convince . Its quite easy to track."

"Battery no longer provides sufficient power. It is recommended that you replace this battery. No spills, no dropping"

"Interface is lil slow and lags behind."

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Showing 2 out of 2 Reviews

dhia

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Sep 29, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

the best Computer and good products

My desktop is a Dell computer and I recently bought a laptop for my daughter. The customer service couldn't be more helpful: they went out of their way to accommodate the delivery to my daughter's friend's schedule (he was going to receive it and take it to her). Unfortunately, two days after she started to use it, it crashed (software issue). If she was here in the USA, they would have taken care of it in days. A trustworthy company. My next computer will be from them because even if I have a problem, they do fix it.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Dell Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Dell After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dell?

Any Dell personal computer (PC) can run PC games. But without specialized hardware, you can only play games with low prerequisites. To handle the advanced visual effects and processing demands of many modern games, you need components that are more powerful than those found in entry-level computers. Components often have unique brand names and model numbers, which can be confusing, but you can compare them using their technical specifications. The following components are the most important in differentiating a computer designed for gaming from a computer designed for basic tasks: Graphics processor, or graphics card Central processing unit (CPU), or processor Random access memory (RAM), or memory Other components

What do you dislike about Dell?

Battery no longer provides sufficient power. It is recommended that you replace this battery. No spills, no dropping

Do you think Dell delivers value for the money spent?

Not Sure

Are you satisfied with Dell features?

Yes

Did implimentation of Dell was easy?

Yes

What features is Dell currently missing?

Graphic card

Aditya S.

Software Engineer

Used the software for : Less than 6 months

Company Size :10,001+ employees

5.0

Jul 24, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Dell

Its like service desk which is manging all the assets. It offers reporting which helps in decision making. Dell support is responsive. Its helps in configuration management. Its called self service portal which tickets can be generated by users own its own.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Dell?

It helps in tracking all PC related assets with ease and convince . Its quite easy to track.

What do you dislike about Dell?

Interface is lil slow and lags behind.

Alternatives of Dell

Explore alternative software options that can fulfill similar requirements as Dell. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Dell FAQs

What are the top 5 features for Dell?

The top 5 features for Dell are:

  • Document Management
  • Self Service Portal
  • Automated Routing
  • Ticket Management
  • Issue Tracking

What type of customer support is available from Dell?

The available support which Dell provides is:

  • Email

What types of businesses does Dell serve?

Dell serves a wide range of businesses, including but not limited to Startups, SMEs, Agencies & Enterprises.

How is Dell commonly used?

Dell is commonly used for various purposes, such as Help Desk and more.

Who are the primary competitors of Dell?

The three major competitors of Dell are TechSoup, Wolken Enterprise ServiceDesk and Customer360. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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