What is Dell?
The Dell KACE K1000 service desk Management Appliance can help you provide your end users with a high quality help desk that’s tightly integrated with the K1000’s IT asset management (ITAM), configuration management, reporting, and alert capabilities.
Dell Starting Price
Our Awards and Recognition
Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.
Dell Screenshots
Key Features of Dell
Here are the powerful features that make Dell stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Document Management
- Self Service Portal
- Automated Routing
- Ticket Management
- Issue Tracking
- Interaction Tracking
- Knowledge Base Management
- IT Asset Management
Dell Specifications
Get a closer look at the technical specifications and system requirements for Dell. Find out if it's compatible with your operating system and other software.
Dell Description
Here's the comprehensive description of Dell. Gain a brief understanding of its unique features and exceptional benefits.
The Dell KACE K1000’s service desk capabilities provide advanced functionality to automate repetitive tasks, along with robust incident management (e.g. ticketing) capabilities. The integration of the service desk with other K1000 processes enables you to deploy a single solution for IT asset management, endpoint security and end user support, reducing both the human and financial resources required for complete lifecycle management of your connected systems and devices.
Benifits:
- Improve IT efficiency with a comprehensive, integrated help desk
- Customize K1000 to fit your organization’s needs
- Provide powerful ticket management
- Generate robust reporting and SLA controls
- Reduce desk visits with remote support
- Enable self-sufficiency with K1000’s end-user portal
- Provide mobile access with K1000 GO Mobile App integration
- Easily resolve issues with integration to the ITNinja knowledgebase
Dell Videos
Overall Dell Reviews
Thinking about using Dell? Check out verified user reviews & ratings based on Dell's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Dell Pros and Cons
"Any Dell personal computer (PC) can run PC games. But without specialized hardware, you can only play games with low prerequisites. To handle the advanced visual effects and processing demands of many modern games, you need components that are more powerful than those found in entry-level computers. Components often have unique brand names and model numbers, which can be confusing, but you can compare them using their technical specifications. The following components are the most important in differentiating a computer designed for gaming from a computer designed for basic tasks: Graphics processor, or graphics card Central processing unit (CPU), or processor Random access memory (RAM), or memory Other components"
"It helps in tracking all PC related assets with ease and convince . Its quite easy to track."
"Battery no longer provides sufficient power. It is recommended that you replace this battery. No spills, no dropping"
"Interface is lil slow and lags behind."
2 Dell Reviews
Hear directly from customers who have used Dell. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
dhia
Used the software for : 1-2 years
Company Size :51-200 employee
the best Computer and good products
My desktop is a Dell computer and I recently bought a laptop for my daughter. The customer service couldn't be more helpful: they went out of their way to accommodate the delivery to my daughter's friend's schedule (he was going to receive it and take it to her). Unfortunately, two days after she started to use it, it crashed (software issue). If she was here in the USA, they would have taken care of it in days. A trustworthy company. My next computer will be from them because even if I have a problem, they do fix it.
Dell Mobile App Experience
Dell After Sales Service Rating
What do you like best about Dell?
Any Dell personal computer (PC) can run PC games. But without specialized hardware, you can only play games with low prerequisites. To handle the advanced visual effects and processing demands of many modern games, you need components that are more powerful than those found in entry-level computers. Components often have unique brand names and model numbers, which can be confusing, but you can compare them using their technical specifications. The following components are the most important in differentiating a computer designed for gaming from a computer designed for basic tasks: Graphics processor, or graphics card Central processing unit (CPU), or processor Random access memory (RAM), or memory Other components
What do you dislike about Dell?
Battery no longer provides sufficient power. It is recommended that you replace this battery. No spills, no dropping
Do you think Dell delivers value for the money spent?
Not Sure
Are you satisfied with Dell features?
Yes
Did implimentation of Dell was easy?
Yes
What features is Dell currently missing?
Graphic card
AdityaS.
Software Engineer
Used the software for : Less than 6 months
Company Size :10,001+ employees
Dell
Its like service desk which is manging all the assets. It offers reporting which helps in decision making. Dell support is responsive. Its helps in configuration management. Its called self service portal which tickets can be generated by users own its own.
What do you like best about Dell?
It helps in tracking all PC related assets with ease and convince . Its quite easy to track.
What do you dislike about Dell?
Interface is lil slow and lags behind.
Alternatives of Dell
Explore alternative software options that can fulfill similar requirements as Dell. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Dell FAQs
What are the top 5 features for Dell?
The top 5 features for Dell are:
- Document Management
- Self Service Portal
- Automated Routing
- Ticket Management
- Issue Tracking
What type of customer support is available from Dell?
The available support which Dell provides is:
