Dell
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What is Dell?
The Dell KACE K1000 Service Desk Management Appliance can help you provide your end users with a high-quality help desk that’s tightly integrated with the K1000’s IT asset management (ITAM), configuration management, reporting, and alert capabilities.
Pricing
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Key Features of Dell
Here are the powerful features that make Dell stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Incident Management
- Problem Management
- Change Management
- Asset Management
- Service Request Management
- Knowledge Management
- Self Service Portal
- Service Level Management
- Configuration Management Database (cmdb)
- Automated Workflows
- Reporting And Analytics
- Mobile Access
- Integration Capabilities
- User Management
- Role Based Access Control
- Email Notifications
- Customizable Dashboards
- Ticket Prioritization
- Sla Tracking
- Multi Language Support
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Dell Specifications
Get a closer look at the technical specifications and system requirements for Dell. Find out if it's compatible with your operating system and other software.
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Dell Description
Here's the comprehensive description of Dell. Gain a brief understanding of its unique features and exceptional benefits.
The Dell KACE K1000’s service desk capabilities provide advanced functionality to automate repetitive tasks, along with robust incident management (e.g. ticketing) capabilities. The integration of the service desk with other K1000 processes enables you to deploy a single solution for IT asset management, endpoint security and end user support, reducing both the human and financial resources required for complete lifecycle management of your connected systems and devices.
Benifits:
- Improve IT efficiency with a comprehensive, integrated help desk
- Customize K1000 to fit your organization’s needs
- Provide powerful ticket management
- Generate robust reporting and SLA controls
- Reduce desk visits with remote support
- Enable self-sufficiency with K1000’s end-user portal
- Provide mobile access with K1000 GO Mobile App integration
- Easily resolve issues with integration to the ITNinja knowledgebase
Dell Resources
Overall Dell Reviews
Thinking about using Dell? Check out verified user reviews & ratings based on Dell's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Dell Pros and Cons Based on Customer Reviews
"Dell PCs can run a variety of games, though high-performance gaming requires more advanced hardware."
"The self-service portal is user-friendly and helps in efficient asset management and configuration."
"Dell offers excellent customer service, often going out of their way to accommodate special requests."
"Their computers are reliable and trustworthy, making them a preferred choice for many users."
"Some users experience software issues shortly after purchase, which can be frustrating."
"Battery life can diminish over time, necessitating a replacement."
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Showing 2 out of 2 Reviews
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This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
the best Computer and good products
My desktop is a Dell computer, and I recently bought a laptop for my daughter. The customer service couldn't have been more helpful; they went out of their way to accommodate the delivery to my daughter's friend's schedule (he was going to receive it and take it to her). Unfortunately, two days after she started using it, it crashed due to a software issue. If she were here in the USA, they would have taken care of it in days. A trustworthy company. My next computer will be from them because even if I have a problem, they do fix it.
Dell Mobile App Experience
Dell After Sales Service Rating
What do you like best about Dell?
Any Dell personal computer (PC) can run PC games. However, without specialized hardware, you can only play games with low prerequisites. To handle the advanced visual effects and processing demands of many modern games, you need components that are more powerful than those found in entry-level computers. Components often have unique brand names and model numbers, which can be confusing, but you can compare them using their technical specifications.The following components are the most important in differentiating a computer designed for gaming from a computer designed for basic tasks:- Graphics processor, or graphics card- Central processing unit (CPU), or processor- Random access memory (RAM), or memory- Other components
What do you dislike about Dell?
Battery no longer provides sufficient power. It is recommended that you replace this battery.No spills, no dropping.
Do you think Dell delivers value for the money spent?
Not Sure
Are you satisfied with Dell features?
Yes
Did implimentation of Dell was easy?
Yes
What features is Dell currently missing?
Graphic card
Useful 0
Aditya S.
Software Engineer
Used the software for : Less than 6 months
Company Size :10,001+ employees
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Review Source: Organic
Dell
It's like a service desk that manages all the assets. It offers reporting that helps in decision-making. Dell support is responsive. It helps in configuration management. It's called a self-service portal where tickets can be generated by users on their own.
What do you like best about Dell?
It helps in tracking all PC-related assets with ease and convenience. Its quite easy to track.
What do you dislike about Dell?
Interface is lil slow and lags behind.
Useful 0
Alternatives of Dell
Explore alternative software options that can fulfill similar requirements as Dell. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Dell FAQs
What are the top 5 features for Dell?
The top 5 features for Dell are:
- Document Management
- Self Service Portal
- Automated Routing
- Ticket Management
- Issue Tracking
What type of customer support is available from Dell?
The available support which Dell provides is:
What types of businesses does Dell serve?
Dell serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
How is Dell commonly used?
Dell is commonly used for various purposes, such as Help Desk and more.
Who are the primary competitors of Dell?
The three major competitors of Dell are TechSoup, Wolken Enterprise ServiceDesk and Customer360. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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