What is Desk?

Desk is the all-in-one customer support helpdesk software that allows small businesses to quickly start offering amazing service. With Desk  you can manage cases from every channel and get the insights you need to make faster, smarter decisions.

Pricing

Desk Starting Price

$ 20/Per Month

Awards
Desk Award

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Key Features of Desk

Here are the powerful features that make Desk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Ticket Management
  • Automated Workflow
  • Knowledge Base
  • Self Service Portal
  • Multi Channel Support
  • Sla Management
  • Reporting And Analytics
  • Customizable Dashboards
  • Email Integration
  • Live Chat
  • Mobile Access
  • Customer Feedback
  • Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalog
  • User Management
  • Role Based Access Control
  • Third Party Integrations
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Desk Screenshots

Desk Pricing

Here are the pricing plans for Desk. Choose the plan that best fits your requirements and budget. Get Detailed Desk pricing as per your requirements.

Standard
$ 20
Per Month
  • Self-service support
  • Multi-channel support
  • Agent productivity tools
  • Support performance reporting
  • Knowledge base
  • Workflow and automation
Get Offer
Pro
$ 60
Per Month
  • Desk Connect for Salesforce
  • Advanced reporting and analytics
  • Multibrand self-service support Offer self-service support for multiple brands
  • Open CTI (telephony)
  • Native CSAT scores
  • More multilingual support
Get Offer
Business Plus
$ 100
Per Month
  • Custom interactive dashboards
  • Advanced integrations and workflow
  • Custom agent roles & permissions
  • Customer Health Monitor
  • SSO for agents & admins
  • Unlimited multibrand support
Get Offer

The pricing information for Desk is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 4th December 2024.

Free Trial is available

Desk Specifications

Get a closer look at the technical specifications and system requirements for Desk. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : SalesForce Inc.
Headquarter : California
Full Address : Salesforce.com, Inc. The Landmark at One Market Suite 300 San Francisco, CA 94105 USA
Overview Provided by : SalesForce Inc.
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Mobile Platforms :
Business :
StartUps
SMBs
Mid-Market
Available Support :
Email

Desk Resources

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Alternatives of Desk

Explore alternative software options that can fulfill similar requirements as Desk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Desk FAQs

How much does Desk cost?

The starting price of Desk is $ 20/Per Month. It has different pricing plans:

  1. Standard : $ 20/Per Month
  2. Pro : $ 60/Per Month
  3. Business Plus : $ 100/Per Month

Desk also provides a free trial to users.

What are the top 5 features for Desk?

The top 5 features for Desk are:

  • Email Integration
  • Customer DataBase
  • Self Service Portal
  • Live chat system
  • Surveys & Feedback

What type of customer support is available from Desk?

The available support which Desk provides is:

  • Email

What platforms does Desk support?

Desk supports a variety of platforms including Android and IOS.

What types of businesses does Desk serve?

Desk serves a wide range of businesses, including but not limited to Startups, SMBs & Agencies.

Who are the primary competitors of Desk?

The three major competitors of Desk are Wowdesk, HelpDesk and Hesk Help Desk. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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