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Looking for the best Desk alternatives? Top paid and free options include Salesforce, EngageBay, Jira Software, LiveAgent, Faveo Helpdesk, ControlHippo, ServiceNow ITSM, Raiseaticket, Kapture CX and NinjaOne. Evaluate Desk alternatives and competitors based on features, pricing, reviews, and ratings to find the right Help Desk Software for your business. Discover options for different business sizes, budgets, and specific requirements.
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Most Popular Desk Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Best Competitors and Alternatives to Desk
Showing 1 - 16 of 89 products
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#7
Category Champions | 2026
Product Description
This information is provided by vendor.
Salesforce is very helpful to me. This product is amazing. I recently started using it. Thank you. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Alternatives of Salesforce and Desk
Salesforce review compared to Desk
"This is the very good and beautiful. I recommended everyone please use this product and enjoy this product." - Nilanjana Das - Freelance
Most users consider Salesforce is an excellent Desk alternative.
89.3% of users recommend this product
This information is based on user submitted reviews.
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#8
Category Champions | 2026
Product Description
This information is provided by vendor.
Engagebay helped me increase my sales. I can easily keep track of my sales and deals, and follow up with them regularly based on the reminders Engagebay sends to me. Moreover, it is an easy-to-use tool. Read EngageBay Reviews
Categories in Common with EngageBay
Common Alternatives of EngageBay and Desk
EngageBay review compared to Desk
"EngageBay serves my business needs" - Jakob - Sales Executive
Most users consider EngageBay is an excellent Desk alternative.
97.2% of users recommend this product
This information is based on user submitted reviews.
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#9
Category Champions | 2026
Product Description
This information is provided by vendor.
Overall experience is really good. It is really helpful in managing and tracking tasks. We can keep a record of our work with the help of JIRA. It is really useful in updating the progress of tasks and the time spent on each task. Read Jira Software Reviews
Categories in Common with Jira Software
Common Alternatives of Jira Software and Desk
Jira Software review compared to Desk
"Awesome Experience in Tracking Daily Work and Tasks" - Mausam Kumravat - Software Developer
91.8% of users recommend this product
This information is based on user submitted reviews.
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#10
Category Champions | 2026
Product Description
This information is provided by vendor.
Efficient multi-channel support for managing queries across various platforms.Intuitive interface with customizable features for enhanced agent productivity.Seamless integration with third-party tools. Read LiveAgent Reviews
Categories in Common with LiveAgent
Common Alternatives of LiveAgent and Desk
LiveAgent review compared to Desk
"Highly Effective and User-Friendly Support Platform" - Usama Idrees - CEO & CTO
91% of users recommend this product
This information is based on user submitted reviews.
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#11
Category Champions | 2026
Product Description
This information is provided by vendor.
This is an easy-to-navigate helpdesk. For anyone new to the software or any advanced helpdesk like this, it may look daunting during onboarding, but just give it a couple of hours and it will make life easier. My immediate requirements of sending out communications, resolving ema... Read Faveo Helpdesk Reviews
Categories in Common with Faveo Helpdesk
Common Alternatives of Faveo Helpdesk and Desk
Faveo Helpdesk review compared to Desk
"Effective Helpdesk Solution at a great price offering" - Puneet Gupta
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#12
Category Champions | 2026
Product Description
This information is provided by vendor.
I found this really interactive when I started using it. You won't believe that, being a large business, there were many unused applications, and we were spending money on those. Read ControlHippo Reviews
Categories in Common with ControlHippo
Common Alternatives of ControlHippo and Desk
ControlHippo review compared to Desk
"Saas wastage is removed" - Garrett Brant - Business Technology Manager
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#13
Contenders | 2026
Product Description
This information is provided by vendor.
ServiceNow is used worldwide as a ticketing tool that is user-friendly. It can be integrated with a wide variety of monitoring tools, providing an efficient way to resolve queries and leading to customer satisfaction. Read ServiceNow ITSM Reviews
Categories in Common with ServiceNow ITSM
Software Common with Desk and ServiceNow ITSM
ServiceNow ITSM review compared to Desk
"User Friendly Ticketing Tool" - Arjun S Pankaj
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#14
Contenders | 2026
Product Description
This information is provided by vendor.
Website ticketing is one of the main features that you need to work on. There is a problem with a few website builder sites when embedding this Raiseaticket web URL. Read Raiseaticket Reviews
Categories in Common with Raiseaticket
Ticketing Management Software
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Customer Engagement Software
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Complaint Management System
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Customer Success Software
Alternatives of Raiseaticket and Desk
Raiseaticket review compared to Desk
"Best Ticketing Application" - Reagan - IT System Admin
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#15
Contenders | 2026
Product Description
This information is provided by vendor.
In the long run, it is good. It helps me and my team a lot with CRM. This software makes our CRM work very easy. Thanks to the developers and the team of creators. Read Kapture CX Reviews
Categories in Common with Kapture CX
Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
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Live Chat Software
Software Common with Desk and Kapture CX
Kapture CX review compared to Desk
"CRM review" - Priyanshu Raikwar
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#16
Contenders | 2026
Product Description
This information is provided by vendor.
Very good. Even though we're a small IT company, every staff member has made us feel valued as a Ninja client. NinjaOne has an overall rating of 4.4 out of 5, based on over 98 reviews left anonymously by employees. 86% of employees would recommend working at NinjaOne to a frie... Read NinjaOne Reviews
Categories in Common with NinjaOne
Alternatives of NinjaOne and Desk
NinjaOne review compared to Desk
"Personal Reviews About Ninjaone" - Azhar Chaudhary - Manager
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