Dixa
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What is Dixa?
Dixa is an all-in-one conversational customer service platform designed to enhance efficiency and foster customer loyalty through smart tools and seamless omnichannel support. Loved by businesses of all sizes, Dixa empowers agents with intuitive interfaces and powerful AI-driven automations.
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Key Features of Dixa
Here are the powerful features that make Dixa stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Omnichannel Support
- Intelligent Routing
- Customer Profiles
- Real Time Dashboard
- Automated Workflows
- Knowledge Base
- Customizable Reports
- Third Party Integrations
- Collaboration Tools
- Canned Responses
- Customer Satisfaction Surveys
- Mobile App
- Voice Calls
- Chat Support
- Email Management
- Social Media Integration
- Api Access
- Contact Management
- Performance Metrics
- Multilingual Support
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Dixa Screenshots
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Dixa Specifications
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Dixa Comparisons
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Dixa FAQs
What are the top 5 features for Dixa?
The top 5 features for Dixa are:
- Email Integration
- Call Recording
- Customizable Branding
- Blended Call Center
- Call Logging
What type of customer support is available from Dixa?
The available support which Dixa provides is:
- Phone
- Live support
- Tickets
- Training
What types of businesses does Dixa serve?
Dixa serves a wide range of businesses, including but not limited to Startups, Enterprises & SMEs.
Who are the primary competitors of Dixa?
The three major competitors of Dixa are C2 ATOM, Neo and Helpshift. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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