Document360 Reviews
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Overall Document360 Reviews
Here's an unbiased review of Document360. Discover how Document360 users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Document360 Pros and Cons
"What stands out most about Document360 is its user-friendly interface combined with a robust set of features. Its powerful search functionality, seamless integration capabilities, and reliable customer support further enhance the overall experience."
"Document360 offers a tailored and streamlined documentation workflow, providing instant access to a global audience through its online platform."
"Document360 provides a powerful and efficient search function while allowing for the creation and management of separate documentation for different product packages. These features are highly relevant and useful, contributing to a smooth process."
"One area where Document360 could improve is its search functionality, especially when dealing with large volumes of content."
"Theres little to criticize. We are highly impressed with the support and performance, which have made our workflow efficient and easier than before."
"Ive been using it for a while now and have no complaints. Everything has been working smoothly so far."
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Showing 20 out of 118 Reviews
Hear directly from customers who have used Document360. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Pooja R.
HR Operations
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
Highly affordable solution with a wide range of features.
The platform makes it incredibly easy to create, organize, and manage content efficiently. Its powerful search functionality, seamless integration capabilities, and reliable customer support are commendable.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
What stands out most about Document360 is its user-friendly interface combined with a robust set of features. Its powerful search functionality, seamless integration capabilities, and reliable customer support further enhance the overall experience.
What do you dislike about Document360?
One area where Document360 could improve is its search functionality, especially when dealing with large volumes of content.
What features is Document360 currently missing?
No
Useful 0
Vijay K.
Technical Director
Used the software for : 2+ years (Daily)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
Worth Every Penny- Highly Effective Solution - Document360
Document360 stands out as an intuitive tool packed with resources for consultation. We rely on it for managing and monitoring our Azure application, efficiently detecting and addressing irregularities.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Document360 offers a tailored and streamlined documentation workflow, providing instant access to a global audience through its online platform.
What do you dislike about Document360?
Theres little to criticize. We are highly impressed with the support and performance, which have made our workflow efficient and easier than before.
What features is Document360 currently missing?
NO
Useful 0
Sarath A.
HR Admin
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
Top Choice for Streamlining Business Processes
Document360 is easy-to-use and flexible software. Crafting, modifying, and publishing articles are simple. With a wide range of templates available, there's no need to begin from scratch, and only minimal training is needed to get started.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Document360 provides a powerful and efficient search function while allowing for the creation and management of separate documentation for different product packages. These features are highly relevant and useful, contributing to a smooth process.
What do you dislike about Document360?
Ive been using it for a while now and have no complaints. Everything has been working smoothly so far.
What features is Document360 currently missing?
No
Useful 0
Elen T.
Procurement Analyst
Used the software for : 6-12 months (Daily)
Company Size :51-200 employees
Verified via linkedIn.
Verified Reviewer
Reliable Knowledge Base Software - Document360
We chose Document360 to streamline our internal and external documentation process. It promised a robust, easy-to-use knowledge management system.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Document360 has an intuitive and user-friendly interface, which makes creating and managing documentation incredibly easy. The platforms powerful search functionality and version control ensure that users can quickly find the information they need.
What do you dislike about Document360?
The ability to customize the design and layout of the knowledge base could be enhanced to allow for more branding flexibility.
What features is Document360 currently missing?
no
Useful 0
Pooja R.
Senior HR Executive
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
Highly affordable solution with a wide range of features.
The platform makes it incredibly easy to create, organize, and manage content efficiently. Its powerful search functionality, seamless integration capabilities, and reliable customer support are commendable.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
What stands out most about Document360 is its user-friendly interface combined with a robust set of features. Its powerful search functionality, seamless integration capabilities, and reliable customer support further enhance the overall experience.
What do you dislike about Document360?
One area where Document360 could improve is its search functionality, especially when dealing with larger volumes of content.
What features is Document360 currently missing?
No
Useful 0
siva r.
Quality Analyst
Used the software for : 1-2 years (Daily)
Company Size :51-200 employees
Verified via linkedIn.
Verified Reviewer
Document360 is a cost effective, featured packed help desk solution
Document360 provides an easy setup and configuration process, simplifying the linking of Azure resources.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
The most impressive aspects of Document360 are its ease of use and powerful features. Its intuitive interface makes it simple to organize and manage knowledge.
What do you dislike about Document360?
Enhancing the search speed and accuracy would help users locate information more quickly.
What features is Document360 currently missing?
NO
Useful 0
Rajan S.
Mechanical Manager
Used the software for : 1-2 years (Daily)
Company Size :201-500 employees
Verified via linkedIn.
Verified Reviewer
Hassel Free Knowledge Base System- Document360
Document360 facilitates easy collaboration, enabling teams to work together seamlessly. Document360 is backed by a responsive and helpful customer support team, ensuring that any issues are quickly resolved.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Document360 has a robust search feature that helps users quickly find the information they need, improving efficiency.
What do you dislike about Document360?
Document360 has a robust search feature that helps users quickly find the information they need, improving efficiency.
What features is Document360 currently missing?
no
Useful 0
Amith P.
Manager
Used the software for : 6-12 months (Weekly)
Company Size :1001-5000 employees
Verified via linkedIn.
Verified Reviewer
Great Product Documentation Tool - Elevation of Internal & External Knowledge sharing
Document360 helps us not only with internal optimization of content for talent management and product release management but also with expanding the use case to customer-facing training and support, which has elevated customer success initiatives and strategy. This tool has definitely optimized the process of knowledge transfer and improved speed and efficiency across all departments in our organization.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Product functionality and performance, improves business process agility, drives innovation, enhances decision making.
What do you dislike about Document360?
A lot of usability testing needs to be done. As they add more features, some things become difficult to find.
What features is Document360 currently missing?
No
Useful 0
Biju M.
Managing Director
Used the software for : 2+ years (Daily)
Company Size :201-500 employees
Verified via linkedIn.
Verified Reviewer
Effortless Search Experience with Document360
Document360 offers an intuitive search experience. The quick and powerful search functionality is impressive and commendable.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Document360 is an exceptional knowledge base tool featuring robust capabilities, intuitive functionality, and excellent customer support. The best part is its ease of use and user-friendly design.
What do you dislike about Document360?
So far we didnt encounter any issues; everything is going as per our expectations.
What features is Document360 currently missing?
no
Useful 0
Abhijith B.
Business Development Manager
Used the software for : 6-12 months (Daily)
Company Size :51-200 employees
Verified via linkedIn.
Verified Reviewer
Great Knowledge base software and Well Worthy -Document360
Document360 is user-friendly and supports clients in navigating our software. Structuring and building out a knowledge base was straightforward, making it easy for clients to learn about our offerings.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
One of the most impressive aspects of Document360 is its intuitive user interface that makes it easy to create and manage documentation. It also offers powerful features for collaboration and customization, making it an excellent choice for teams.
What do you dislike about Document360?
Theres not much to pinpoint. We are happy with their services, but it would be appreciated if they could enhance the search functionality more.
What features is Document360 currently missing?
NO
Useful 0
Sandra J.
Developer
Used the software for : 6-12 months (Daily)
Company Size :51-200 employees
Verified via Business Email.
Verified Reviewer
Robust Self-Service Knowledge base software for internal & external documentation
Document360 is useful for creating various types of help documentation, technical documentation, online user guides, FAQs, and standard operating procedures.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Document360 offers advanced administration capabilities for managing teams. What really makes it stand out is the Markdown Editor for documentation, localization opportunities, and the extensive integrations offered with other third-party apps.
What do you dislike about Document360?
No dislikes so far. Love to see more templates to choose from. Super responsive support team!
What features is Document360 currently missing?
They have all the features which works for me.
Useful 0
Dhanya V.
Software Engineer
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
Streamlined and User Friendly Customer Service Solutions
Document360 provides exceptional ease of use and is loaded with remarkable features. Their support team promptly responds, which is appreciable.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Impressive about Document360 are its intuitive interface, automated robustness, customizable workflow, and exceptional customer support. Customer support is incredible.
What do you dislike about Document360?
Occasional lag, but that was covered within a fraction of a second by their customer support.
What features is Document360 currently missing?
NO
Useful 0
Manoj K.
Associate- Marketing and Operations
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
Document360 - Offers a cost effective, feature rich help desk solutions
Our experience with Document360 has been overwhelmingly positive. Its seamless email integration and customizable features, coupled with a user-friendly interface, foster smooth interactions between users and customers.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Document360 provides a customized and efficient documentation workflow. Its online platform offers instant access to a wide range of users worldwide.
What do you dislike about Document360?
Theres not much to pinpoint. We are impressed by all its support and performances, making our workflow easier than ever before.
What features is Document360 currently missing?
no
Useful 0
Manikandan R.
Managing Partner
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
Its the Optimal Tool for Communicating with Both Clients and Team Members
Document360 boasts a remarkably comprehensive and user-friendly UI, enabling effortless navigation and centralized management of inquiries and tickets. Additionally, its automation functionality is outstanding, effectively reducing time and costs by optimizing the support process.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Its main benefit is the ability to customize workflows and ticket escalation rules, empowering me to tailor the support experience for customers according to their requirements and urgency levels. Overall, Document360 stands out as a superior tool.
What do you dislike about Document360?
The integration process can be time-consuming depending on the application.Other than this it is perfect for us
What features is Document360 currently missing?
no
Useful 0
Khalid R.
Network Engineer
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
Solid Standalone Solution for all - Document360
A highly intuitive tool with extensive resources available for consultation. We utilize Document360 for monitoring and managing our Azure application. It identifies any irregularities in the app service and handles them in a secure and logical manner.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Document360 was the fastest to address all our inquiries and fulfill all our requirements on time without interrupting our workflow. Integration with our infrastructure and security system was seamless with Doc360.
What do you dislike about Document360?
The reporting layout could use some enhancements, and a few minor improvements to the UI would greatly improve navigation.
What features is Document360 currently missing?
No
Useful 0
Naabih S.
Infrastructure Manager
Used the software for : 1-2 years (Daily)
Company Size :51-200 employees
Verified via linkedIn.
Verified Reviewer
Simple, Quick & Efficient- Document360 the Only Choice
The task allocation function optimizes the process by streamlining the allocation of status owners and due dates across multiple versions.
Document360 After Sales Service Rating
What do you like best about Document360?
Document360 offers remarkable ease of use, packed with exceptional features. Their support team is highly responsive, and the organization actively seeks user feedback, continuously refining an already robust feature set.
What do you dislike about Document360?
Awaiting for additional template choices. Despite encountering a few minor issues their customer support is commendable as they will be there on time to resolve the issues.
What features is Document360 currently missing?
No
Useful 0
Jonita R.
Freelancer
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
Unlocking Efficiency : A deep Dive into Doc360
From my point of view, DOC360's standout feature is its ability to not only monitor and alert but also to automatically execute self-healing actions when a violation persists for an extended period. This comprehensive functionality streamlines operations and simplifies management tasks.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Doc360 shines in delivering profound Azure cost analysis reports, breaking down expenses by dimensions such as projects and teams. This insight empowers organizations to gain comprehensive visibility into costs spanning both team and account levels.
What do you dislike about Document360?
While DOC360 currently offers all the necessary features, it would be fantastic if it could expand its support to encompass all Azure resources.
What features is Document360 currently missing?
no
Useful 0
Nima P.
Sr.Consultant
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Excellent Tool for Streamlining our Operations
The interface is user-friendly and intuitive, making navigation a breeze. Setting up the platform was straightforward, and the available tools perfectly cater to our operational document needs.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
We utilize this product to craft manuals for our products. Its features excel in organizing articles and editing content. Upon expressing a need for enhancing a specific editor feature, the team promptly acknowledged the feedback and assured us.
What do you dislike about Document360?
We utilize this product to craft manuals for our products. Its features excel in organizing articles and editing content. Upon expressing a need for enhancing a specific editor feature, the team promptly acknowledged the feedback and assured us.
What features is Document360 currently missing?
not much
Useful 0
Hari R.
Software Engineer
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Enhanced Cost Visualization and Management Solutions
Document360 offers effortless installation and configuration, simplifying the association of Azure resources. Additionally, its exceptional customer support ensures efficient management and monitoring of Azure resources.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
It effectively monitors enterprise-wide information across cloud-native integrations. Our team can anticipate and address issues before they negatively impact the business.
What do you dislike about Document360?
I have encountered very few minor issues with Document360, but overall there are no major dislikes so far.
What features is Document360 currently missing?
No
Useful 0
Karthik M.
Senior Software Engineer
Used the software for : 6-12 months (Weekly)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Integrated with Ease
Configuring alerts for service degradation is made simple with Document360, offering a competitive edge by enabling proactive detection of potential outages.
Document360 Mobile App Experience
Document360 After Sales Service Rating
What do you like best about Document360?
Document360 impresses with its user-friendly interface and extensive customization options, making it a standout choice for knowledge base management.
What do you dislike about Document360?
No specific issues to note. Everything has been working smoothly. I would love to see more templates available for selection.
What features is Document360 currently missing?
nothing so far.
Useful 0
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