Drift
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What is Drift?
Drift is the topmost company for marketing automation, which facilitates smooth conversation between clients and the sales team. Smartly improve sales & marketing performance with Google Forms, follow-ups, and Drift Connects on the website.
Pricing
Drift Starting Price
$ 0/Per Month
Awards
Our Awards and Recognition
More Awards
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Key Features of Drift
Here are the powerful features that make Drift stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Conversational Marketing
- Chatbots
- Live Chat
- Email Marketing
- Lead Routing
- Account Based Marketing
- Sales Engagement
- Meeting Scheduling
- Customizable Playbooks
- Analytics And Reporting
- A/b Testing
- CRM Integration
- Visitor Intelligence
- Campaign Management
- Personalization
- Drift Intel
- Mobile Optimization
- Multilingual Support
- Third Party Integrations
- Drift Video
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Drift Screenshots
Drift Pricing
Here are the pricing plans for Drift. Choose the plan that best fits your requirements and budget. Get Detailed Drift pricing as per your requirements.
Free
$ 0
Per Month
- Live Chat
- Scheduled Hours
- Email Fallback
- Mobile Apps
- Profiles
- Slack Integration
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Starter
$ 50
User/Month/Billed Annually
- Everything in Free
- Inbound Playbooks
- Live View
- Saved Replies
- Block Specific IPs
- HubSpot, Segment Integrations
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Pro
$ 250
User/Month/Billed Annually
- Everything in Starter
- Bots
- Outbound Playbooks
- Salesforce Lead & Activity Push
- Knowledgebase Integrations
- Custom Branding
- Jumpstart Onboarding (Included)
- Ongoing Services (Add-on)
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Enterprise
$ 1000
User/Month/Billed Annually
- Everything in Pro
- Automated Meetings
- Salesforce Lead Routing
- Marketo Integration
- Clearbit Reveal (Add-On)
- Guaranteed SLA
- Jumpstart Onboarding (Included)
- Ongoing Services (Add-on)
Get Pricing
The pricing information for Drift is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 23rd March 2025.
Free Trial is available
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Drift Specifications
Get a closer look at the technical specifications and system requirements for Drift. Find out if it's compatible with your operating system and other software.
Company Details :
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Drift Comparisons
Compare Drift with other similar options available in Marketing Automation Software. Explore the key differences to see why it's the top choice for businesses and individuals.
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Drift comparisons
Drift Resources
Overall Drift Reviews
Thinking about using Drift? Check out verified user reviews & ratings based on Drift's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Drift Pros and Cons Based on Customer Reviews
"Customer support is generally responsive and helpful, adding to the positive experience of using Drift."
"Drift offers a highly customizable interface that adapts well to changes, making it a flexible tool for businesses."
"The platform is user-friendly and easy to navigate, which enhances the overall user experience."
"The ability to integrate videos and design specific playbooks for different pages is a standout feature."
"Pricing is on the higher side, which might be a concern for smaller businesses."
"The cost per user can add up, making it less affordable for larger teams."
SoftwareSuggest reviews are authentic and verified. Here's how.
Showing 3 out of 3 Reviews
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Great experience in terms of features available
We have been using Drift for a long time and are very happy with its customizability and ability to adapt to changes. It is solving our chat problems and reducing human effort.
Drift Mobile App Experience
Drift After Sales Service Rating
What do you like best about Drift?
Its customizable & interface
What do you dislike about Drift?
No, in my view, they can work on customer support and user interface.
Do you think Drift delivers value for the money spent?
Yes
Are you satisfied with Drift features?
Yes
Did implimentation of Drift was easy?
Yes
What features is Drift currently missing?
No
How Drift is better/different from its competitors?
Not used any other competitor
Useful 0
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Drift Chat Tool- Next Gen AI
Drift is by far the best AI-based chat tool in the SaaS market. It offers good customer service, varied features, and is easy to use! The only con is the pricing, which is on the higher side. It has surely helped me increase the number of leads and improve the overall user experience.
Drift Mobile App Experience
Drift After Sales Service Rating
What do you like best about Drift?
Their user-friendly platform, always helpful customer support, and easy-to-design playbooks.
What do you dislike about Drift?
Pricing can be in the more affordable range. Integrations should also include Zoho CRM.
Do you think Drift delivers value for the money spent?
Yes
Are you satisfied with Drift features?
Yes
Did implimentation of Drift was easy?
Yes
What features is Drift currently missing?
No.
What other products like Drift have you used or evaluated?
Olark, Intercom and Zohodesk
How Drift is better/different from its competitors?
Intuitive UI/UX, good AI tech application
Useful 0
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
The reviewer received a nominal gift card as appreciation for submitting this review.
Incentivized Review
Great AI Chatbot for Wordpress Websites
We spent weeks searching for the best AI bot to build a fully automated customer support flow. After months of developing logic branching, it works!
Drift Mobile App Experience
Drift After Sales Service Rating
What do you like best about Drift?
The endless possibilities for logic branching questions. The ability to add videos and specify different playbooks per page on the website.
What do you dislike about Drift?
Does not connect to Facebook Messenger, and the price per user is a little high.
Do you think Drift delivers value for the money spent?
Yes
Are you satisfied with Drift features?
Yes
Did implimentation of Drift was easy?
Yes
What features is Drift currently missing?
Facebook Messenger Integration
What other products like Drift have you used or evaluated?
HubSpot, Messenger, Chaport
How Drift is better/different from its competitors?
It has more ability to learn and house a database of questions.
Useful 0
Alternatives of Drift
Explore alternative software options that can fulfill similar requirements as Drift. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Drift FAQs
How much does Drift cost?
The starting price of Drift is $ 0/Per Month. It has different pricing plans:
- Free : $ 0/Per Month
- Starter : $ 50/User/Month/Billed Annually
- Pro : $ 250/User/Month/Billed Annually
- Enterprise : $ 1000/User/Month/Billed Annually
Drift also provides a free trial to users.
What are the top 5 features for Drift?
The top 5 features for Drift are:
- Email Integration
- Marketing Analytics
- Marketing Automation
- Content Management System
- Lead Management
What type of customer support is available from Drift?
The available support which Drift provides is:
- Phone
- Live support
- Tickets
- Training
What platforms does Drift support?
Drift supports a variety of platforms including Android and IOS.
What types of businesses does Drift serve?
Drift serves a wide range of businesses, including but not limited to Startups, SMBs & Enterprises.
How is Drift commonly used?
Drift is commonly used for various purposes, such as Sales Management, Customer Engagement, Sales Intelligence and more.
Who are the primary competitors of Drift?
The three major competitors of Drift are iPresso, ReTargeter and Plezzel. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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