SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our review guidelines.

What is Drift?

Drift is the topmost company for Marketing automation, which makes smooth conversation for the relationship between clients and sales team. smartly Improve the sales & marketing performs by google forms, follow-ups, Drift Connects on the website.

Pricing

Drift Starting Price

$ 0/Per Month

Awards
Drift Award

Our Awards and Recognition

More Awards
Get Best Quote for Drift

Connect with SoftwareSuggest experts to get the best quote for your business.

Key Features of Drift

Here are the powerful features that make Drift stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Affiliate Management
  • Analytics
  • Analytics / ROI Tracking
  • Channel Management
  • Contact Management
  • Content Management System
  • Email Integration
  • Lead Management
  • Lead Scoring
  • Marketing Analytics
  • Marketing Automation
  • Search Marketing

Drift Screenshots

Drift Pricing

Here are the pricing plans for Drift. Choose the plan that best fits your requirements and budget. Get Detailed Drift pricing as per your requirements.

Free
$ 0
Per Month
  • Live Chat
  • Scheduled Hours
  • Email Fallback
  • Mobile Apps
  • Profiles
  • Slack Integration
Get Pricing
Starter
$ 50
User/Month/Billed Annually
  • Everything in Free
  • Inbound Playbooks
  • Live View
  • Saved Replies
  • Block Specific IPs
  • HubSpot, Segment Integrations
Get Pricing
Pro
$ 250
User/Month/Billed Annually
  • Everything in Starter
  • Bots
  • Outbound Playbooks
  • Salesforce Lead & Activity Push
  • Knowledgebase Integrations
  • Custom Branding
  • Jumpstart Onboarding (Included)
  • Ongoing Services (Add-on)
Get Pricing
Enterprise
$ 1000
User/Month/Billed Annually
  • Everything in Pro
  • Automated Meetings
  • Salesforce Lead Routing
  • Marketo Integration
  • Clearbit Reveal (Add-On)
  • Guaranteed SLA
  • Jumpstart Onboarding (Included)
  • Ongoing Services (Add-on)
Get Pricing

The pricing information for Drift is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 23rd June 2024.

Free Trial is available

Drift.com, Inc logo
Do you work for Drift.com, Inc?
Claim This Profile

Drift Specifications

Get a closer look at the technical specifications and system requirements for Drift. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Drift.com, Inc
Headquarter : Boston
Full Address : 3 Copley Place, 7th Floor Boston, Massachusetts USA
Show More
Language Support :
Dutch
English
Polish
Swedish
Turkish
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets

Drift Comparisons

Compare Drift with other similar options available in Marketing Automation Software. Explore the key differences to see why it's the top choice for businesses and individuals.

View more Drift comparisons

Drift Resources

Overall Drift Reviews

Thinking about using Drift? Check out verified user reviews & ratings based on Drift's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.7/5

Based on 3 Reviews

Write a Review Or
Ask a question
Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 3.7

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Drift Pros and Cons

"Its customizable & intergace"

"Their User friendly Platform, always helpful customer support and easy to design playbooks."

"The endless possibilities for logic branching questions. Ability to add videos, and specify different playbooks per page on the website."

"No, in my view. They can work on customer support & user interface."

"Pricing can be in the more affordable range. Also, integrations should also include Zoho CRM."

"Does not connect to Facebook Messenger, and the price per user is a little high."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 3 Reviews

Shravan T.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 05, 2021

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great experience in terms of features available

We have been using Drift for a long time and are very happy with its customizability and ability to adapt to changes. It is solving our chat problems and reducing human effort.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Drift Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Drift After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Drift?

Its customizable & intergace

What do you dislike about Drift?

No, in my view. They can work on customer support & user interface.

Do you think Drift delivers value for the money spent?

Yes

Are you satisfied with Drift features?

Yes

Did implimentation of Drift was easy?

Yes

What features is Drift currently missing?

No

How Drift is better/different from its competitors?

Not used any other competitor

Piyush N.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

May 31, 2021

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Drift Chat Tool- Next Gen AI

Drift is by far the best AI-based chat tool in the SaaS market. It offers good customer service, varied features, and is easy to use! The only con is the pricing, which is on the higher side. It has surely helped me increase the number of leads and improve the overall user experience.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Drift Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Drift After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Drift?

Their User friendly Platform, always helpful customer support and easy to design playbooks.

What do you dislike about Drift?

Pricing can be in the more affordable range. Also, integrations should also include Zoho CRM.

Do you think Drift delivers value for the money spent?

Yes

Are you satisfied with Drift features?

Yes

Did implimentation of Drift was easy?

Yes

What features is Drift currently missing?

No.

What other products like Drift have you used or evaluated?

Olark, Intercom and Zohodesk

How Drift is better/different from its competitors?

Intuitive UI/UX, good AI tech application

Anthony R.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 18, 2021

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Great AI Chatbot for Wordpress Websites

We spent weeks searching for the best AI bot to build a fully automated customer support flow. After months of developing logic branching, it works!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Drift Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Drift After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Drift?

The endless possibilities for logic branching questions. Ability to add videos, and specify different playbooks per page on the website.

What do you dislike about Drift?

Does not connect to Facebook Messenger, and the price per user is a little high.

Do you think Drift delivers value for the money spent?

Yes

Are you satisfied with Drift features?

Yes

Did implimentation of Drift was easy?

Yes

What features is Drift currently missing?

Facebook Messenger Integration

What other products like Drift have you used or evaluated?

HubSpot, Messenger, Chaport

How Drift is better/different from its competitors?

It has more ability to learn and house a database of questions.

Alternatives of Drift

Explore alternative software options that can fulfill similar requirements as Drift. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Drift FAQs

How much does Drift cost?

The starting price of Drift is ₹ 0/Per Month. It has different pricing plans:

  1. Free : ₹ 0/Per Month
  2. Starter : ₹ 3600/User/Month/Billed Annually
  3. Pro : ₹ 18000/User/Month/Billed Annually
  4. Enterprise : ₹ 72000/User/Month/Billed Annually

Drift also provides a free trial to users.

What are the top 5 features for Drift?

The top 5 features for Drift are:

  • Email Integration
  • Marketing Analytics
  • Marketing Automation
  • Content Management System
  • Lead Management

What type of customer support is available from Drift?

The available support which Drift provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training

What platforms does Drift support?

Drift supports a variety of platforms including Android and IOS.

What types of businesses does Drift serve?

Drift serves a wide range of businesses, including but not limited to Startups, SMEs & Enterprises.

How is Drift commonly used?

Drift is commonly used for various purposes, such as Sales Management, Customer Engagement, Sales Intelligence and more.

Who are the primary competitors of Drift?

The three major competitors of Drift are iPresso, ReTargeter and Plezzel. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

Free Demo Get Pricing
Free Demo