Overall Dropbox Reviews

Here's an unbiased review of Dropbox. Discover how Dropbox users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.5/5

Based on 18 Reviews

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Feature 4.6

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.3

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 82.9%

Likelihood to recommend

Out of 100%

Dropbox Pros and Cons

"What makes Dropbox unique is its simplicity, flexibility, and user-friendliness. It allows me to manage my documents from anywhere, anytime. Also, I can access documents from anywhere and share them with anyone."

"Security of data and the limitation with sharing data when you are going to share any data with your partner or team."

"Office 365 and Google Workspace integration is impressive. Likewise, the savvy capacity utilization with Shrewd Sync. Block-level exchange."

"The only disadvantage of Dropbox is that it is a bit expensive. Apart from this, theres nothing much to mention as a dislike."

"Yes, I wish to see online editing in Excel and Word files."

"Dropbox needs zero-information encryption, and its moderately costly and has unfortunate protection."

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Showing 18 out of 18 Reviews

Hear directly from customers who have used Dropbox. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Nelson D.

IT Manager

Used the software for : 2+ years (Daily)

Company Size :501-1000 employees

5.0

Aug 21, 2024

Verified via Business Email.

Verified Reviewer

Dropbox is an incredible and outstanding tool for document management.

Dropbox is an amazing and incredible tool for document management. I have been using it for more than six years, and I like how it allows me to easily and safely manage my documents from anywhere, anytime. Dropbox also provides very high security for sensitive information.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Dropbox IOS App Experience

1 2 3 4 5 6 7 8 9 10

Dropbox After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dropbox?

What makes Dropbox unique is its simplicity, flexibility, and user-friendliness. It allows me to manage my documents from anywhere, anytime. Also, I can access documents from anywhere and share them with anyone.

What do you dislike about Dropbox?

The only disadvantage of Dropbox is that it is a bit expensive. Apart from this, theres nothing much to mention as a dislike.

What features is Dropbox currently missing?

No.

What other products like Dropbox have you used or evaluated?

PRADEEP J.

Manager IT Infrastructure

Used the software for : 6-12 months (Daily)

Company Size :10,001+ employees

2.0

Sep 05, 2022

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Review Source: Organic

Dropbox Best Cloud storage solution

I have used Dropbox for more than one year for sharing with the team and storing data on the cloud. Really, Dropbox has the best features and availability. It is very easy to use and share documents and data. However, there are many limitations to sharing and keeping the data safe, such as MFA.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Dropbox Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Dropbox After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dropbox?

Security of data and the limitation with sharing data when you are going to share any data with your partner or team.

What do you dislike about Dropbox?

Yes, I wish to see online editing in Excel and Word files.

What features is Dropbox currently missing?

No,This is good as per my requirement as of now.

What other products like Dropbox have you used or evaluated?

Google Drive, OneDrive

How Dropbox is better/different from its competitors?

There are so much latest features in Drop box like Version history and file recovery, File locking and Viewer history

Uchenna O.

Assistant Manager and Freelancer

Used the software for : 2+ years (Daily)

Company Size :501-1000 employees

5.0

Aug 08, 2022

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Review Source: Organic

Dropbox Review

Dropbox brought distributed storage to the mainstream. Even after 14 years, it remains a market leader in the space. Dropbox has continued to evolve since its launch in 2008, adding new features and consistently aiming to outshine the competition. As a result, Dropbox remains on our best-distributed storage shortlist. Dropbox offers a lot, from integrated third-party office tools and Smart Sync to keeping your hard drive storage in check and block-level transfers, all at an affordable price.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Dropbox After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dropbox?

Office 365 and Google Workspace integration is impressive. Likewise, the savvy capacity utilization with Shrewd Sync. Block-level exchange.

What do you dislike about Dropbox?

Dropbox needs zero-information encryption, and its moderately costly and has unfortunate protection.

What features is Dropbox currently missing?

Staying aware of the times, Dropbox likewise offers what it calls "spaces." It's a virtual workstation that permits groups to share records, log gatherings and make project designs, across the board space. It's still in beta, and there's no sign when that will end.

What other products like Dropbox have you used or evaluated?

Google Drive

How Dropbox is better/different from its competitors?

Dropbox "rewind" is a component that permits you to recuperate inadvertently erased or altered records. Furthermore clients can reestablish records for as long as 30 days with the rewind device; you can go as far back as 180 days in the event that you're on the Professional arrangement. It's not difficult to recuperate old documents as well: just select a date and time and Dropbox will recuperate the record you really want.

k P.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 24, 2022

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Review Source: Organic

Dropbox Cloud Content Collaboration Software

Dropbox helps me organize my work properly by syncing and sharing with very few flaws. It works everywhere you need it and supports new features as well.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Dropbox Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Dropbox After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dropbox?

Easily manage files, codes, and documents anytime and anywhere.

What do you dislike about Dropbox?

Dropbox only works inside its own Dropbox folder, which is one con and can be improved.

Do you think Dropbox delivers value for the money spent?

Yes

Are you satisfied with Dropbox features?

Yes

Did implimentation of Dropbox was easy?

Yes

What features is Dropbox currently missing?

No.

Lucas J.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 13, 2021

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Review Source: Organic

The Best Cloud Content Collaboration & File sharing Tool

It has fully eradicated traditional inconveniences such as missing or damaged files. It provides easy access to all files and facilitates sharing. It has modernized the filing system by uploading all documents added while offline. Special features such as sync and showcase make it even more interesting.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Dropbox Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Dropbox After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dropbox?

File sharing, docs and files harmonizing, brings files to users fingertips, automatically adds docs and files to the cloud, flexibility across all devices from desktops to phones, ease of deployment, and simple setups and plugins.

What do you dislike about Dropbox?

Dropbox software tool has it all that we would be in search of; its the superb one.

Do you think Dropbox delivers value for the money spent?

Yes

Are you satisfied with Dropbox features?

Yes

Did implimentation of Dropbox was easy?

Yes

What features is Dropbox currently missing?

None.

What other products like Dropbox have you used or evaluated?

None.

Shirley N.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 30, 2021

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Easy to share and secure

Issues that could be solved, concrete effects, and countermeasures for ever-increasing data. Countermeasures for data sharing with large capacity and integrity.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Dropbox Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Dropbox After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dropbox?

Easy and secure sharing

What do you dislike about Dropbox?

Nothing to improve.

Do you think Dropbox delivers value for the money spent?

Yes

Are you satisfied with Dropbox features?

Yes

Did implimentation of Dropbox was easy?

Yes

What features is Dropbox currently missing?

Not missing anything

John P.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Aug 24, 2021

Verified via Business email.

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Review Source: Organic

Easy to use online Storage

I think Dropbox is the most convenient online storage. It is easy to link with iPhone and iPad. By having a shared folder with my partners and colleagues, I can transfer files without the feeling of sending. I personally think it's the easiest to use.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Dropbox IOS App Experience

1 2 3 4 5 6 7 8 9 10

Dropbox After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dropbox?

Sharing the files while actually sharing.

What do you dislike about Dropbox?

Upload speeds can be improved.

Do you think Dropbox delivers value for the money spent?

Yes

Are you satisfied with Dropbox features?

Yes

Did implimentation of Dropbox was easy?

Yes

What features is Dropbox currently missing?

No

Kayla H.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 19, 2021

Verified via Business email.

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Review Source: Organic

A large amount of data can be exchanged securely as a team

When exchanging a large amount of data as a team, it is now possible to do so quickly by utilizing a secure (256-bit AES / SSL / TLS) cloud. This allows us to present a high level of security to the client.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Dropbox Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Dropbox After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dropbox?

Sure, please provide the text you would like me to review.

What do you dislike about Dropbox?

More team members can be added.

Do you think Dropbox delivers value for the money spent?

Yes

Are you satisfied with Dropbox features?

Yes

Did implimentation of Dropbox was easy?

Yes

What features is Dropbox currently missing?

No Missing Feature

abdulla

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Dec 31, 2020

Verified via Business email.

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Review Source: Organic

keep your important files

This application prevents your files from being lost in the event that any type of virus infects your device. It is like a bank; it keeps your files secure, and no one else can access them.

Feature 3

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Dropbox Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Dropbox After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dropbox?

You can get your files if you are in any country of the world.

What do you dislike about Dropbox?

Storage space available for free is very little.

Do you think Dropbox delivers value for the money spent?

Yes

Are you satisfied with Dropbox features?

Yes

Did implimentation of Dropbox was easy?

Yes

What features is Dropbox currently missing?

no thing

What other products like Dropbox have you used or evaluated?

it is my first app

How Dropbox is better/different from its competitors?

better

Kuldeep S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 03, 2020

Verified via Business email.

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Review Source: Organic

This is very good software for save data on cloud

I have been using this software for 12 years. This is wonderful software for saving files on the cloud. You can access the data from any device, anywhere.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Dropbox Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Dropbox After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dropbox?

It is easy to use. Syncs easily, and the mobile application is very user-friendly.

What do you dislike about Dropbox?

Desktop version needs some updating.

Do you think Dropbox delivers value for the money spent?

Yes

Are you satisfied with Dropbox features?

Yes

Did implimentation of Dropbox was easy?

Yes

What features is Dropbox currently missing?

Version of files.

Yasir

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Oct 26, 2020

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Fantastic

It has been a huge relief for a busy researcher like me. There's no need to carry bulky hardware to the office. Just work and store on Dropbox, and let it sync within seconds.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Dropbox Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Dropbox After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Dropbox?

Storage capacity and real-time update.

What do you dislike about Dropbox?

Syncing large files should happen faster.

Do you think Dropbox delivers value for the money spent?

Yes

Are you satisfied with Dropbox features?

Yes

Did implimentation of Dropbox was easy?

Yes

What features is Dropbox currently missing?

No

What other products like Dropbox have you used or evaluated?

Google drive

How Dropbox is better/different from its competitors?

Fast, reliable and syncing speed especially for small files.

Martin W.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 13, 2020

Verified via Business email.

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Review Source: Organic

Dropbox has been a game-changer for me! It's incredibly user-friendly and keeps all my files organized and accessible from anywhere. I love the seamless syncing across devices. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Alisha C.

Software Developer

Used the software for : Less than 6 months

Company Size :1001-5000 employees

5.0

Jul 07, 2020

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Incredible and Secure Cloud Storage

Dropbox has ensured that all files and contents in our company are safely stored, with no intruders able to gain access. Furthermore, Dropbox provides clear access capabilities, ensuring that when we are connected to the internet, no challenges are encountered.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Dropbox?

The security of Dropbox is something worth embracing, and there is also a well-laid-out design for businesses to run it. Additionally, Dropbox offers a one-month trial, which is free.

What do you dislike about Dropbox?

I value every feature that the vendor of Dropbox has installed in our systems. There are proper training and updates.

Benson R.

Communication Assistant

Used the software for : Free trial

Company Size :1001-5000 employees

5.0

Jul 07, 2020

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Authentic and Accessible Storage Tool

Dropbox provides one of the best storage platforms, with high security procedures in place. Additionally, Dropbox offers excellent updates and training for users. The flexibility of Dropbox is also impressive, allowing us to work freely and run our business efficiently.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Dropbox?

I love the free trial of Dropbox simply because it gives us a chance to learn how to run the application. Furthermore, Dropbox has high security procedures, all employed for business purposes.

What do you dislike about Dropbox?

Nonetheless, after the one-month trial, Dropbox demands more cash, which might be hard for the users.

Joyson

Used the software for : More than 1 year

Company Size :11-50 employees

5.0

Jul 07, 2020

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Best service from Dropbox

Good for our important files. Safe to use and a necessary app for all systems. If we delete any files in the system, we can retrieve them from the login. I am really happy with the performance of the software and the sync method.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Dropbox?

Best app to sync with the files and update in every client.

What do you dislike about Dropbox?

Users are fewer.

Mirza

Head of IT

Used the software for : More than 1 year

Company Size :201-500 employees

4.0

Nov 08, 2019

Verified via Business email.

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Fastest and Most Reliable Collaboration Tool

I would love to see more features like video and voice streaming integration, along with direct upload. Dropbox also needs to reduce its prices for SMEs.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Dropbox?

Dropbox is known for its reliability; its user-friendly approach and access from anywhere make it an ideal tool for collaboration and data storage. What I like the most is that Dropbox clients are available on all leading platforms: Windows, Mac, and Linux, and on mobile (Android, iOS, and Windows).

What do you dislike about Dropbox?

If you opt for the free version, then there is no real-time collaboration, but Google Docs offers it for free. It can be pricey if you level up, as it only gives you 2GB of free storage, whereas competitors like Google offer 15GB of free storage. Lastly, I am anxiously waiting for a direct upload feature rather than moving files into dedicated folders to synchronize.

Sneha

Owner

Used the software for : 6-12 months

Company Size :11-50 employees

3.0

Sep 02, 2019

Verified via Business email.

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Review Source: Organic

Not Best for Cloud Storage

Not the best software application to use. With only 2 GB of free storage, how can a user save their important documents or pictures? The storage plan for purchase is very costly compared to other cloud-based storage service providers. The dashboard is also very simple and lacks any fancy features.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 2

Customer support

Out of 5

What do you like best about Dropbox?

Users can save their important data on this application, and it can open data anywhere as it is saved over the cloud. The 2GB free space just helps you save your important data only. The HelloSign extension can be used by users for legally-binding eSignatures on their documents. There are no extra useful features available so far. It can be used from Android, PC, and laptop at the same time.

What do you dislike about Dropbox?

Only 2GB free space. Other applications available in the market even provide 15GB free space with various other features. The security patch is not very strong and it leaves cache even after removing the files from the system.

Ananth G.

Research Scholar

Used the software for : More than 1 year

Company Size :501-1000 employees

5.0

May 29, 2019

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Dropbox - the cloud solution to prevent redudancy of files

I have been using Dropbox.com for several years now. I like most of the features it supports. In fact, I have received free Dropbox space a few times for purchasing mobile devices and laptops. I think the Dropbox team should increase the minimum 2 GB limit for free users to at least 5 or 10 GB. This increase in space could give Dropbox an edge over its alternatives like Box.com and ownCloud.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Dropbox?

Sharing of files is easy, and ease of use, adding, and removing files is not a problem at all. Collaboration tools are great. The paper concept is just fantastic.

What do you dislike about Dropbox?

Privacy of data could be a concern. Expensive price tag for non-normal users.

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