SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Best Competitors and Alternatives to eAssistance Pro
Category Champions | 2025
User Review
I have been using Salesforce for 8 years in my work life, and I find it evolving with market trends and raising its standards so high that you can't think of using any other tool once you use Salesforce. Read Salesforce Reviews
Categories in Common with Salesforce
Software Common with eAssistance Pro and Salesforce
Salesforce review compared to eAssistance Pro
"Salesforce evolving as per trend" - Sri Raghu
Most users consider Salesforce is an excellent eAssistance Pro alternative.
88.9% of users recommend this product
Category Champions | 2025
User Review
It is one of the best software tools, with almost all the features needed for sales and marketing. I love the email template builder, which is very easy to use. It is very helpful in deal management. Read EngageBay Reviews
Categories in Common with EngageBay
Common Alternatives of EngageBay and eAssistance Pro
EngageBay review compared to eAssistance Pro
"Best CRM with Top notch customer support" - Martyne - Sales Director
Most users consider EngageBay is an excellent eAssistance Pro alternative.
97.2% of users recommend this product
Category Champions | 2025
User Review
Zendesk ITSM is one of the popular tools. It comes with rich features like parent-child tickets, problem and incident linking, incident and change linking, and all other features related to the ITIL framework. I would certainly suggest companies consider it if budget is not a ... Read Zendesk Reviews
Categories in Common with Zendesk
Alternatives of Zendesk and eAssistance Pro
Zendesk review compared to eAssistance Pro
"Review of Zendesk ITSM" - Sourav Saha - DevOps Engineer - Consultant
87.1% of users recommend this product
Category Champions | 2025
User Review
I am personally using this software to keep track of all my team's tickets and chat responses. I was able to configure all the filters and sections to suit my needs. Absolutely incredible! Read LiveAgent Reviews
Categories in Common with LiveAgent
Common Alternatives of LiveAgent and eAssistance Pro
LiveAgent review compared to eAssistance Pro
"Good customization features" - Paulius - Customer Success Quality Manager
90% of users recommend this product
Contenders | 2025
User Review
Zapier has significantly boosted my productivity by seamlessly automating repetitive tasks across apps. Read Zapier Reviews
Categories in Common with Zapier
Software Common with eAssistance Pro and Zapier
Zapier review compared to eAssistance Pro
"Efficiency Boost with Zapier" - Isabella Harris - Workflow Consultant
93.3% of users recommend this product
User Review
Has anyone noticed its reporting system? It has an excellent reporting system with source-wise performance reports, ROI analysis reports, project-wise analysis reports, individual employee performance reports, and much more. My work is so easy now. Read Kapture CX Reviews
Categories in Common with Kapture CX
Alternatives of Kapture CX and eAssistance Pro
Kapture CX review compared to eAssistance Pro
"Excellent Reporting System" - Ekta Mishra - Sales Executive
96% of users recommend this product
Emergents | 2025
User Review
The fact that I can manage users logging onto the platform and reset passwords, and have a track record of all tickets logged by one user, is very beneficial. The dashboard is excellent; it contains the most valuable information. I also love the reporting feature, as one can c... Read HappyFox Reviews
Categories in Common with HappyFox
Common eAssistance Pro and HappyFox Alternatives
HappyFox review compared to eAssistance Pro
"Efficient, Friendly and Speedy Support" - vipul
Emergents | 2025
User Review
I have used another live chat option, but this is a great platform. Read Zendesk Chat Reviews
Categories in Common with Zendesk Chat
Common Alternatives of Zendesk Chat and eAssistance Pro
Zendesk Chat review compared to eAssistance Pro
"Great service" - Karan Dhingra
90% of users recommend this product
Contenders | 2025
User Review
We have found Kayako to be extremely useful in automating our processes and bringing us on par with other modern businesses. As a family-owned business with mostly manual customer handling, we were initially a little reluctant to use automated customer... Read Kayako Reviews
Categories in Common with Kayako
Common Alternatives of Kayako and eAssistance Pro
Kayako review compared to eAssistance Pro
"Amazing Software" - Hiral
80% of users recommend this product
Contenders | 2025
User Review
We regularly stay on the lookout for software products offering us more quality than what we are currently using. However, we haven't found a better product than LiveChat just yet. After deploying this program in 2018, we received a chat message a few weeks later from Marcin, who... Read LiveChat Reviews
Categories in Common with LiveChat
Alternatives of LiveChat and eAssistance Pro
LiveChat review compared to eAssistance Pro
"The perfect help desk solution." - Rebecca Elugbaju - Customer Support Analyst.
100% of users recommend this product