Eleveo
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What is Eleveo?
Eleveo is a global workforce optimization solution that helps contact centers elevate every encounter in their customer service. Our solutions provide customers with secure, user-friendly, and scalable software that simplifies complexity, minimizes service interruptions, and captures customer experience. We are an 8-time Gartner Magic Quadrant WEM vendor with a rich, 20-year history.
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Key Features of Eleveo
Here are the powerful features that make Eleveo stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Call Recording
- Screen Recording
- Quality Management
- Speech Analytics
- Text Analytics
- Workforce Management
- Performance Management
- Elearning
- Coaching
- Surveys
- Real Time Monitoring
- Reporting And Analytics
- Interaction Analytics
- Automated Scheduling
- Adherence Monitoring
- Forecasting
- Gamification
- Mobile Access
- Customizable Dashboards
- Integration Capabilities
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Eleveo Specifications
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Eleveo FAQs
What are the top 5 features for Eleveo?
The top 5 features for Eleveo are:
- Call Recording
- Feedback Management
- Dashboard
- Analytics
- Call Sharing
What type of customer support is available from Eleveo?
The available support which Eleveo provides is:
- Phone
What platforms does Eleveo support?
Eleveo supports a variety of platforms including Android.
What types of businesses does Eleveo serve?
Eleveo serves a wide range of businesses, including but not limited to Startups, SMEs & Enterprises.
How is Eleveo commonly used?
Eleveo is commonly used for various purposes, such as Workforce Management and more.
Who are the primary competitors of Eleveo?
The three major competitors of Eleveo are Alvaria Workforce, Nuance Analytics and OpsTel Speed. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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