Best Email Collaboration Tools For Your Business

Best email collaboration tools include Front App, Kopano, Hiver, Gmelius, and Groove Help Desk. Email collaboration software helps you effortlessly delegate tasks, speed up response times, and work more innovatively as a team.

Priya Naha
Researched and Written by Priya Naha
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Supriya Bajaj
Reviewed and Edited by Supriya Bajaj
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Most Popular Email Collaboration Tools

This listing showcases software based on user recommendations and popularity. It also highlights products from our valued client partnerships.

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

List of 20 Best Email Collaboration Tools

Showing 1 - 20 of 38 products
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Category Champions | 2025

Product Description

HubSpot Email collaboration platform helps businesses to keep a complete eye on each and every lead and touchpoint with those leads to track the lead status. HubSpots lead scoring system helps the sales team reduce the time and effort in filtering out the bulk leads. Read More About Hubspot CRM

Hubspot CRM Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Mobile Access
  • Task Management
  • Meeting Scheduling
  • Marketing Automation
  • Workflow Automation
  • Sales Forecasting
  • Social Media Integration
  • Live Chat
  • View all Features

Starter

$ 45

Per Month

Professional

$ 800

Per Month

Enterprise

$ 3200

Per Month

4.6
out of 5 (48 Reviews)
Features
4.6
Ease of Use
4.5
Value for Money
4.5
Customer Support
4.5
Eric Seward
Sr. Marketing Manager

HubSpot CRM is a breath of fresh air compared to some other CRMs out there. It has been built with the end user in mind, making management of the platform extremely easy. Help is always a click away and extremely knowledgeable and friendly. This is a CRM you can start with, grow with, and utilize to help grow and manage your business.

Read all 48 Reviews

Hubspot CRM Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 8.9

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Most Reviewed

Contenders | 2025

Product Description

CakeMail offers an easy way to delight your small business customers with software that helps them grow their business with professional-looking email marketing. Read More About CakeMail

CakeMail Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • A/b Testing
  • Mobile Optimization
  • Analytics And Reporting
  • Social Media Integration
  • Gdpr Compliance
  • Deliverability Tools
  • Contact Management
  • Personalization
  • View all Features

Free

$ 0

Per Month

Growth

$ 12

Per Month

Premium

$ 19

Per Month

5.0
out of 5 (2 Reviews)
Features
4.5
Ease of Use
5.0
Value for Money
4.5
Customer Support
5.0
Aneeb Shah
Manager

Cakemail has a wide range of impressive features, including the following: Autoresponders, CAN-SPAM Compliance, Dynamic Content & Personalization, Drip Campaigns, Event-Triggered Actions, Image Library, Subscriber Management, Advanced Segmentation, Consent Management, Automated List Hygiene, Web Forms, Mobile Optimized Emails, Reporting/Analytics, Managed Deliverability, and 600+ professional, responsive templates. There are also additional features, such as Template Management, Allowlisting/Blocklisting, and a WYSIWYG Editor. Here, we take a closer look at some of the platform’s core features to give you a better idea of what you can achieve with Cakemail.1. Simple and Intuitive InterfaceCakemail’s latest release of its interface combines a master user interface and customer management, all in one. You’ll find all the tools for getting to know your audience, engaging them, and growing your list. Once you log in, you’ll see that the platform is easy to navigate, and you can start sending marketing and transactional emails easily, thanks to the many available templates. The flexible design tools allow you to customize templates to match your brand and preferences. There’s no learning curve; everything is simple, which means even people with zero technical skills can build stunning emails with just a few clicks. The bottom line is that managing your contacts and campaigns through Cakemail’s interface is easy and will give you fantastic results.2. Email MarketingIf you need to create, send, or track email marketing campaigns, this platform will provide you with all the tools for effective campaigns regardless of the size of your business.

Read all 2 Reviews

CakeMail Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Tools by Fastmail Pty Ltd

Product Description

Fastmail is revolutionizing email and calendar management with its fast, secure, and privacy-focused service. By prioritizing user control and open standards, Fastmail transforms productivity and ensures a seamless, ad-free experience, setting a new benchmark in the industry. Read More About Fastmail

Fastmail Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Aliases
  • Email Forwarding
  • File Storage
  • Vacation Responses
  • Spam Protection
  • Custom Domains
  • Customizable Interface
  • Email Snooze
  • View all Features

Individual

$ 6

Per Month

Duo

$ 10

Per Month

Family

$ 14

Per Month

Contenders | 2025

Product Description

This information is provided by vendor.

Shivaami is an authorized Google Cloud Partner that offers Google Workspace, formerly known as G Suite, a cloud-based productivity and collaboration suite developed by Google. It includes a variety of applications such as Gmail, Google Drive, Docs, Sheets, etc. Read More About Shivaami

Shivaami Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Security And Compliance
  • 24/7 Support
  • Document Collaboration
  • Spam Protection
  • Video Conferencing
  • Api Access
  • Custom Domain
  • Email Hosting
  • View all Features

Business Starter

$ 72

User/Year

Get Offer

Business Standard

$ 144

User/Year

Get Offer

Business Plus

$ 216

User/Year

Get Offer

Enterprise Starter

$ 120

User/Year

Get Offer
4.0
out of 5 (1 Review)
Features
4.0
Ease of Use
5.0
Value for Money
4.0
Customer Support
5.0
Uday Parmar
Business Development Executive

Shivaami Inc. is one of the best IT companies in India. I have been using Shivaami's Nira for my business purposes. One of the best things about Nira is that it allows you to control who has access to your documents. You can create custom permissions for each document, which is a great way to protect sensitive information. Great work, guys.

Read Review

Shivaami Features and Usability-Based User Satisfaction Score

Rating Score 8.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

Front App is a fully featured Email collaboration tool designed to serve SMEs, Startups. Front App provides end-to-end solutions designed for Macintosh. This online Help Desk system offers Notes Management, Team Chat, Message Personalization, Interaction Tracking, and Task Management in one place. Read More About Front App

Front App Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Shared Inboxes
  • Tagging System
  • Mobile App
  • Collision Detection
  • Sla Management
  • Custom Fields
  • Task Management
  • Team Collaboration
  • View all Features

Front App Features and Usability-Based User Satisfaction Score

Freshness Score 6.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Help Scout is a web-based email collaboration software that creates multiple mailboxes for each shared email address, so you can work seamlessly across departments or manage several products. Read More About Help Scout

Help Scout Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Api Access
  • Mobile Apps
  • Saved Replies
  • Multi Channel Support
  • Automated Workflows
  • Knowledge Base
  • Workflows
  • Collision Detection
  • View all Features

Free

$ 0

Forever/Unlimited user

Get Offer

Standard

$ 20

User/Month

Get Offer

Plus

$ 32

User/Month

Get Offer
3.0
out of 5 (1 Review)
Features
4.0
Ease of Use
3.0
Value for Money
2.0
Customer Support
4.0
Forhad Mollah
Co-Founder

Help Scout is a tool with great features. I wish Help Scout could do everything that ThriveDesk does. We switched to ThriveDesk when we started working remotely. We were looking for a program to meet all our needs instead of using multiple programs to handle our customer service.

Read Review

Help Scout Features and Usability-Based User Satisfaction Score

Rating Score 6.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

TeamWorks is a cloud-based Email collaboration software. It is suitable for small and medium-sized organizations. It includes many functionalities like payroll management and biometric time management for tracking employee time. Read More About Teamwork

Teamwork Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Time Tracking
  • Task Management
  • Budget Tracking
  • Client Access
  • File Sharing
  • Notifications
  • Collaboration Tools
  • Invoicing
  • View all Features

Free

$ 0

User/Month

Get Offer

Starter

$ 9

User/Month, Billed Annually

Get Offer

Deliver

$ 14

User/Month, Billed Annually

Get Offer

Grow

$ 26

User/Month, Billed Annually

Get Offer
5.0
out of 5 (3 Reviews)
Features
4.3
Ease of Use
5.0
Value for Money
5.0
Customer Support
4.3
Anjali Sharma
General Manager

Teamwork is perfect for both small and large teams. The best thing has to be its user interface. It is very easy to understand, and I have experienced that my work has been completed more efficiently and with great speed. The tracking system, along with the status of each and every project, makes it easy to assign projects to people. It's an amazing team collaborative app.

Read all 3 Reviews

Teamwork Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Gmelius is a fully featured email collaboration tool designed to serve SMEs and enterprises. Gmelius provides end-to-end solutions designed for web apps. This online business email system offers response management, queue management, email archiving, email monitoring, and shared inboxes in one place. Read More About Gmelius

Gmelius Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Mobile App
  • Task Management
  • Email Tracking
  • Custom Signatures
  • Campaigns
  • Gmail Integration
  • Kanban Boards
  • Follow Up Reminders
  • View all Features

Gmelius Features and Usability-Based User Satisfaction Score

Freshness Score 6.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 2.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

Missive is a fully featured Email collaboration software designed to serve Enterprises and SMEs. Missive provides end-to-end solutions designed for Windows. This online Collaboration system offers Document Management, Project Management, Task Management, Brainstorming, and Real-Time Editing in one place. Read More About Missive

Missive Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Team Collaboration
  • Canned Responses
  • Attachment Management
  • Email Tracking
  • Email Templates
  • Third Party Integrations
  • Keyboard Shortcuts
  • Shared Inboxes
  • View all Features

Starter

$ 14

Per Month

Get Offer

Productive

$ 18

Per Month

Get Offer

Enterprise

$ 26

Per Month

Get Offer
5.0
out of 5 (2 Reviews)
Features
5.0
Ease of Use
4.5
Value for Money
5.0
Customer Support
4.5
Matthew Barton
COO

A great resource for working with various email and communication platforms.

Read all 2 Reviews

Missive Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

Litmus is a fully featured email collaboration tool designed to serve startups and enterprises. Litmus provides end-to-end solutions designed for Windows. This online email marketing system offers A/B testing, mailing list management, and reporting/analytics in one place. Read More About Litmus

Litmus Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Email Templates
  • Email Analytics
  • Email Reporting
  • Email Compliance
  • Email Proofing
  • Email Testing
  • Email Automation
  • Email Accessibility
  • View all Features

Litmus Features and Usability-Based User Satisfaction Score

Freshness Score 5.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

Zoho Mail is an email collaboration software that offers business-class email with integrated Calendar, Tasks, Notes, and Contacts apps. Zoho is easy to set up, with zero maintenance. You can better focus on business and productivity. Read More About Zoho Mail

Zoho Mail Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Contact Management
  • List Management
  • A/b Testing
  • Segmentation
  • Personalization
  • Integrations
  • Automation
  • Unsubscribe Handling
  • View all Features

Mail Lite

$ 1

User/Month

Get Offer

Mail Premium

$ 4

User/Month

Get Offer

Workplace

$ 3

User/Month

Get Offer
4.6
out of 5 (29 Reviews)
Features
4.5
Ease of Use
4.7
Value for Money
4.6
Customer Support
4.4
Aryan Priyansh Dwivedi
CEO (Chief Executive Officer)

Zoho Mail is a clean and secure email service designed for professionals and businesses. It offers a clutter-free experience, custom domain support, and strong privacy protections. While it integrates well with Zoho’s ecosystem, it has limited third-party connections. The free plan has storage restrictions, and the interface, though functional, could feel a bit outdated.

Read all 29 Reviews

Zoho Mail Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 6.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 9.7

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

Microsoft Outlook is a fully featured email collaboration tool designed to serve agencies and enterprises. Microsoft Outlook provides end-to-end solutions designed for Windows. This online email collaboration system offers email archiving, task management, collaboration, and mobile access in one place. Read More About Microsoft Outlook

Microsoft Outlook Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Email Encryption
  • Mobile Access
  • Email Templates
  • Integration With Onedrive
  • Read Receipts
  • Contact Management
  • Search Functionality
  • Calendar Integration
  • View all Features
4.8
out of 5 (20 Reviews)
Features
4.9
Ease of Use
4.8
Value for Money
4.9
Customer Support
4.7
John Victor
Business Analyst

Microsoft Outlook is one of the best for sharing emails with internal teams and also with our clients. It is also very secure. The integration feature is very good. Calendar invites are very easy to use.

Read all 20 Reviews

Microsoft Outlook Features and Usability-Based User Satisfaction Score

Rating Score 9.6

Rating Score

Out of 10

Review Score 4.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 8.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

Helpmonks is the best email collaboration software designed to serve agencies and startups. Helpmonks provides end-to-end solutions designed for Windows. This online business email system offers routing, shared inboxes, spam blockers, queue managers, and email archiving in one place. Read More About Helpmonks

Helpmonks Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Email Campaigns
  • Contact Management
  • Deliverability Tracking
  • Email Templates
  • Bounce Management
  • Personalization
  • Unsubscribe Management
  • Automation
  • View all Features

Helpmonks Features and Usability-Based User Satisfaction Score

Freshness Score 5.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Category Champions | 2025

Product Description

Gmail is a fully featured email collaboration platform designed to serve SMEs, startups, agencies, and enterprises. Gmail provides end-to-end solutions designed for web apps. Reporting/analytics, event-triggered actions, contact management, and contact database are all in one place. Read More About Gmail

Gmail Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Customizable Themes
  • Conversation View
  • Undo Send
  • Integration With Google Calendar
  • Search Functionality
  • Email Snoozing
  • Multiple Account Support
  • Third Party Add Ons
  • View all Features
4.6
out of 5 (18 Reviews)
Features
4.3
Ease of Use
4.6
Value for Money
4.7
Customer Support
4.4
Pushkar Singh
QA Tester

The text is grammatically correct and does not require any changes.

Read all 18 Reviews

Gmail Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 4.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 9.5

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

Drag app converts your Gmail into a help desk ticketing software and manages the workflow from your inbox. It is an Email collaboration tool that keeps the CRM in Gmail, manages pipelines, and coordinates marketing activities from one single place.   Read More About Drag

Drag Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Custom Fields
  • Automations
  • Shared Inboxes
  • Shared Labels
  • Kanban Boards
  • Email Templates
  • Analytics And Reporting
  • Task Management
  • View all Features

Solo Plan

$ 5

User/Month

Get Pricing

Drag Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

An Open Source eMail Collaboration System

Product Description

Kopano is an easy-to-use email collaboration tool specially designed for businesses. This scalable software offers handy collaboration tools such as email, messaging, file sharing, calendaring, and video meetings. Visit the website to try its online demo.  Read More About Kopano

Kopano Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Resource Management
  • Multi Tenancy
  • Deskapp
  • Active Directory Integration
  • Calendar
  • Security
  • Contacts
  • Tasks
  • View all Features

Basic

$ 17

Per User/Year

Get Pricing

Pro

$ 33

Per User/Year

Get Pricing

Kopano Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Inbox Pirates is an email collaboration system for testing emails on various devices, screen resolutions, and email clients. Read More About Inbox Pirates

Inbox Pirates Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Unsubscribe Management
  • Personalization
  • List Management
  • Email Campaign Management
  • Api Access
  • Geolocation Tracking
  • Bounce Management
  • Customizable Branding
  • View all Features

Free Forever

$ 0

Single User

Get Offer

Starter Plan

$ 20

Upto 3 Users

Get Offer

Startup

$ 50

Upto 20 Team Members

Get Offer

Inbox Pirates Features and Usability-Based User Satisfaction Score

Freshness Score 6.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 2.0

Visitor Score

Out of 10

Omnichannel marketing automation platform

Product Description

This information is provided by vendor.

Omnisend offers email collaboration tools tailored specifically for e-commerce. Full integration with e-commerce platforms, pre-built automation workflows, smart segmentation, and other features increase your sales. Read More About Omnisend

Omnisend Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Advanced Reporting
  • Sms Marketing
  • Campaign Booster
  • Drag & Drop Editor
  • Personalization
  • Order Confirmation Emails
  • Product Recommendations
  • Push Notifications
  • View all Features

Free

$ 0

Per Month

Get Offer

Standard

$ 16

Per Month

Get Offer

Pro

$ 59

Per Month

Get Offer
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
4.0
Customer Support
5.0
Ravi
Organiser

Deserves a better position because we have been using this software for two years, and the experience has been awesome. Its mind-blowing features impress us.

Read Review

Omnisend Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

Trengo is a fully featured email collaboration software designed to serve startups and SMEs. Trengo provides end-to-end solutions designed for web apps. This online help desk system offers email integration, ticket/issue tracking, knowledge base management, real-time chat, and multi-channel communication in one place. Read More About Trengo

Trengo Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Custom Fields
  • Sla Management
  • Live Chat
  • Omnichannel Inbox
  • Mobile App
  • Knowledge Base
  • Ticketing System
  • Integrations
  • View all Features
2.0
out of 5 (1 Review)
Features
1.0
Ease of Use
2.0
Value for Money
2.0
Customer Support
1.0

Trengo Features and Usability-Based User Satisfaction Score

Rating Score 4.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 2.0

Visitor Score

Out of 10

Emergents | 2025

Stripo is all-in-one email design platform

Product Description

This information is provided by vendor.

Stripo is the best email collaboration software that enables users and teams from different industries to design responsive email templates quickly without any HTML skills, thanks to predesigned free HTML email templates, modules, automation of routine designing processes, built-in tools, etc. Read More About Stripo

Stripo Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Email Analytics
  • Export Options
  • Drag And Drop Editor
  • Dynamic Content
  • Image Library
  • Email Previews
  • Interactive Elements
  • Email Templates
  • View all Features

Free

$ 0

Per Month

Get Offer

Basic

$ 20

Per Month

Get Offer

Medium

$ 45

Per Month

Get Offer

Pro

$ 95

Per Month

Get Offer

Stripo Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 2.0

Visitor Score

Out of 10

FAQs

What are Email Collaboration Tools?

Email collaboration tool is software that helps employees of an organization access certain tasks, and documents based on permissions.

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Last Updated: August 20, 2024