What is EngageBay?

EngageBay is a simple, powerful, all-in-one marketing, sales and service automation software with free CRM for startups and growing businesses. EngageBay helps you automate your marketing, sales and support by combining lead generation, email marketing, marketing automation, CRM & social media engagement, helpdesk, and ticketing.

EngageBay Starting Price

$ 0/User/Month

EngageBay Awards

leader matrix card

Get an Overview for the Leaders Matrix at glance

EngageBay Award

Our Awards and Recognition

More Awards

EngageBay Screenshots

EngageBay Screenshot1

Key Features of EngageBay

  • Email Integration
  • Lead Generation
  • Marketing Automation
  • Task Management
  • Lead Management
  • Contact Management
  • Referral Tracking
  • Social Media Integration
  • Workflow Management
  • Forecasting
  • Lead Scoring
  • Web Forms
  • Search Marketing
  • Landing Pages
  • Interaction tracking
  • Email Marketing
  • Sales pipeline management
  • Reporting/Analytics
  • Segmentation
  • Calendar/Reminder System
  • Internal Chat Integration
  • Quotes/Proposals
  • Marketing Automation Integration
  • Online Calendar
Show More

EngageBay Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

EngageBay Pricing

Free
$ 0
User/Month
  • Email Marketing
  • Autoresponders
  • Email Broadcast
  • Sequences
  • Lead Grabbers
  • Landing Pages
  • CRM
  • Helpdesk
  • Live Chat
Basic
$ 14.99
User/Month
  • Free Plus:
  • Email Templates
  • Web Pop ups
  • Landing Page Builder
  • Lead Scoring
  • Conversational Inbox
  • SMS Marketing
  • 3rd Party Integrations
  • Social Suite
  • Tag Manager
Growth
$ 49.99
User/Month
  • Basic Plus:
  • Marketing Automation
  • Push Notifications
  • Site Messages
  • Broadcast A/B Testing
  • Landing Page A/B Testing
  • Custom Domain
  • Call Records
  • Service Automation
  • Products
  • Proposals
Pro
$ 79.99
User/Month
  • Growth Plus:
  • Marketing Automation
  • Web Analytics
  • Proposal Analytics
  • SSO
  • Role Management
  • Goals
  • Custom Reporting
  • Dedicated Account Manager
  • Uptime SLA
  • Phone Support
Show More

Company Details

Company Name :

EngageBay

Headquarter :

Delaware

Website :

Visit Website

Full Address :

EngageBay Inc.,1007 North Orange Street 4th Floor #180 Wilmington, DE 19801

People who viewed EngageBay also visited

EngageBay Description

EngageBay helps businesses acquire, engage, nurture, close leads, and also service customers from a single, unified platform.

EngageBay helps startups, entrepreneurs and small businesses expedite their growth and brings them to a level playing field as other large businesses that can afford expensive software. It has consolidated all the marketing, sales, and support tools on a single platform so that you don’t have to switch through different systems and suites of tools. Instead, now you have a single platform equipped with all the high-end features needed to grow your business quickly. Its quick learning curve, and affordability is beneficial for most businesses, irrespective of industry vertical. It offers a world of features such as a drg n drop landing page builder, marketing automation, email marketing campaign & sequencing, sales automation, free CRM, helpdesk, and ticketing among many others.

EngageBay Videos

Overall Reviews

4.7/5

Based on 10 Reviews

Write a Review Or
Ask a question
Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.6

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 82%

Likelihood to recommend

Out of 100%

EngageBay Pros and Cons

Pros

"Great software with quick customer support. Great integration with various calling and SMS services and email integration"

"Seamless integration with multiple tools and accessing my email, calendar from within the platform makes it extremely intuitive. Many more features that I'm yet to explore."

"For my experience, ease of use, speed of the platform and pricing are the major USP's of this tool."

Cons

"None. Almost each and every feature is good. But they still work on improving the way of adding bulk contacts to the lists"

"None. I couldn't find any feature that's missing for my usage as yet. I'm satisfied."

"I am yet to experience and implement the vast functionality of this platform. For my usage, I haven't found anything that requires improvement."

EngageBay Reviews (10)

Prince

Marketing Director

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

4.0

Jun 05, 2023

Best CRM at affordable price

It is one of the best CRM that I have used so far. Great and quick support that helped me with all the questions that I had. Moreover, the price is very much cheaper than most of the other CRM's

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

EngageBay After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about EngageBay?

Great software with quick customer support. Great integration with various calling and SMS services and email integration

What do you dislike about EngageBay?

None. Almost each and every feature is good. But they still work on improving the way of adding bulk contacts to the lists

What features is EngageBay currently missing?

None so far

What other products like EngageBay have you used or evaluated?

Monday.com, Hubspot, AgileCRM

Professor R.

Professor/Trainer

Used the software for : 6-12 months (Daily)

Company Size :1-10 employees

5.0

May 08, 2023

Great tool. Great support.

With the Engagebay calendar feature and Zoom integration, the appointments are seamlessly synced, and I do not have to send my meeting link to the attendees manually!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

EngageBay After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about EngageBay?

Seamless integration with multiple tools and accessing my email, calendar from within the platform makes it extremely intuitive. Many more features that I'm yet to explore.

What do you dislike about EngageBay?

None. I couldn't find any feature that's missing for my usage as yet. I'm satisfied.

What features is EngageBay currently missing?

None

Professor R.

Professor

Used the software for : 6-12 months (Daily)

Company Size :1-10 employees

5.0

May 08, 2023

Great tool. Great support.

The platform is simple to use with no complicated language. Consists of robust CRM functionalities and a Marketing Automation tool without spending some big bucks! Support has been prompt and timely, and Bob has been a great help.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

EngageBay After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about EngageBay?

For my experience, ease of use, speed of the platform and pricing are the major USP's of this tool.

What do you dislike about EngageBay?

I am yet to experience and implement the vast functionality of this platform. For my usage, I haven't found anything that requires improvement.

What features is EngageBay currently missing?

None

Vishal s.

Architect and form filling

Used the software for : Less than 6 months

Company Size :1-10 employees

4.0

Sep 01, 2022

Its okay to use

It is good you can use it, but if it has a better alternative, you can use that also. Overall my experience was good, and I ab happy. I will recommend this to my friends and family so it can be easy for them also.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about EngageBay?

It looke familiar and good and i am comfortable to use this

What do you dislike about EngageBay?

Customer support is not that good i experienced few problems

Trendy

Managing director

Used the software for : Less than 6 months

Company Size :51-200 employees

4.0

Jul 08, 2021

The customer support is good and ui is also nice and overally it is awesome

We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market and Affordable with Great Features and Outstanding Customer Support.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about EngageBay?

I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.

What do you dislike about EngageBay?

Landing page templates are very limited at the moment.

Letty B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 06, 2021

One-of-a-kind affordable solution

EngageBay empowered me to utilize the power of digital marketing with an accurate data gathering system which enabled me in making business decisions that count. The system allowed me to keep track of automated and manual engagements and transactions. Giving me a clear picture of how the business is doing and what opportunities we can explore for growth and improvement.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

EngageBay IOS?> App Experience

1 2 3 4 5 6 7 8 9 10

EngageBay After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about EngageBay?

I am an entrepreneur for a long time. Way before the Internet. In the past years, I have to get my business on the Internet too, to keep up with the times. I find a lot of things difficult in handling the technology. Also, a lot of helpful tools seem to cost a lot. However, I still have to get them since it makes my business more efficient. I thought it’s always that way. However, EngageBay showed me a one-of-a-kind solution. Something I find understandable, really affordable, and can handle all my businesses in one platform. It allows me to see the data I need. How many people are inquiring, where they are from, how many are buying and what have they bought. Data that allows me to see how well my businesses are doing ad how can I improve them. The system allowed me to automate much of the engagements and track all transactions, whether it be part of automation or manually done, like phone calls, emails, chat conversations, and the like. Enabling me to focus on making sound business decisions.

What do you dislike about EngageBay?

I am old and not very tech-savvy. However, I am interested in any information that furthers my business. With that being said. I really like to know more about EngageBay and all its features. I feel like I am only seeing the tip of the iceberg and I notice there are still a lot of features I am not utilizing. However, I can’t find decent documentation about much of it. I think more articles and video tutorials will be great for us all.

Do you think EngageBay delivers value for the money spent?

Yes

Are you satisfied with EngageBay features?

Yes

Did implimentation of EngageBay was easy?

Yes

What features is EngageBay currently missing?

not really sure

What other products like EngageBay have you used or evaluated?

mailchimp, hubspot, sales force

How EngageBay is better/different from its competitors?

It is the most affordable with the same level of power

Bea L.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 17, 2021

Function and affordability like never before...

EngageBay enabled me to focus on creating high-quality content to keep my audience satisfied. It also, enhance my reach and engagement to ensure the stability of my channel’s growth.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

EngageBay IOS?> App Experience

1 2 3 4 5 6 7 8 9 10

EngageBay After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about EngageBay?

I am a student and a Vlog content developer. In fact, I have my own youtube channel with a significant amount of followers. It really makes me happy when my followers express satisfaction with each content I share. I also love seeing my following grow each day. I work hard in creating high-quality content and reach out to like-minded people to see and follow my channel. However, consistency in reaching out is a big challenge. Considering, that I have to divide my time for developing content. Engagement like social media postings, and emailing my followers when I have special posts or when I simply want to greet them for a special occasion, like Merry Christmas or Happy Halloween. I also have to allocate a big chunk of my time for my studies. I know I have to automate engagement but I don’t have a big budget. That is why I am thankful for finding EngageBay. A really affordable system that allowed me to schedule and automate my postings for Instagram, Facebook, Twitter, and even LinkedIn. I can also make broadcasts to all or specific groups of contacts relating to a new content release that may interest them. I also scheduled special greetings with my channel’s branding for holidays like Easter, Halloween, Christmas, New Year, and the like.

What do you dislike about EngageBay?

I do not know what I don’t like about the system yet. It provides me what I need. I think I am using a very small fraction of what the system is capable of. So far the parts I use are great so I cannot evaluate the other functions yet.

Do you think EngageBay delivers value for the money spent?

Yes

Are you satisfied with EngageBay features?

Yes

Did implimentation of EngageBay was easy?

Yes

What features is EngageBay currently missing?

not that I know of...

What other products like EngageBay have you used or evaluated?

mailchimp, hubspot

How EngageBay is better/different from its competitors?

It is complete base on what I need and I can afford it

Bea L.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 17, 2021

Function and affordability like never before...

EngageBay enabled me to focus on creating high-quality content to keep my audience satisfied. It also, enhance my reach and engagement to ensure the stability of my channel’s growth.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

EngageBay IOS?> App Experience

1 2 3 4 5 6 7 8 9 10

EngageBay After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about EngageBay?

I am a student and a Vlog content developer. In fact, I have my own youtube channel with a significant amount of followers. It really makes me happy when my followers express satisfaction with each content I share. I also love seeing my following grow each day. I work hard in creating high-quality content and reach out to like-minded people to see and follow my channel. However, consistency in reaching out is a big challenge. Considering, that I have to divide my time for developing content. Engagement like social media postings, and emailing my followers when I have special posts or when I simply want to greet them for a special occasion, like Merry Christmas or Happy Halloween. I also have to allocate a big chunk of my time for my studies. I know I have to automate engagement but I don’t have a big budget. That is why I am thankful for finding EngageBay. A really affordable system that allowed me to schedule and automate my postings for Instagram, Facebook, Twitter, and even LinkedIn. I can also make broadcasts to all or specific groups of contacts relating to a new content release that may interest them. I also scheduled special greetings with my channel’s branding for holidays like Easter, Halloween, Christmas, New Year, and the like.

What do you dislike about EngageBay?

I do not know what I don’t like about the system yet. It provides me what I need. I think I am using a very small fraction of what the system is capable of. So far the parts I use are great so I cannot evaluate the other functions yet.

Do you think EngageBay delivers value for the money spent?

Yes

Are you satisfied with EngageBay features?

Yes

Did implimentation of EngageBay was easy?

Yes

What features is EngageBay currently missing?

not that I am aware of

What other products like EngageBay have you used or evaluated?

Mailchimp, Hubspot

How EngageBay is better/different from its competitors?

It is complete and I can afford it

Eleonora G.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 20, 2021

EngageBay Empowered the Growth of My Business

I have always been impressed by systems that can fully support the needs of modern businesses. Apps like Hubspot, SalesForce, Dynamics 365, and the like. However, they are always expensive and out of reach of small players like me. More than a year ago I came across a thread where they are talking about EngageBay. I checked it out and everything changed for me from that point onwards. It is definitely a valuable find. It is a system where I can schedule my daily posts on my social media accounts. Twitter, Instagram, Facebook, and LinkedIn. This also has a sophisticated email marketing system. It also has a chat system that allows me to provide support to my customers. I finally found a system with as much function and power as the big CRM with a price tag I can easily afford. I tried it and it worked for me. I bought it and it made my business grow. It is not perfect, but the growth is exponential.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

EngageBay Mobile App Experience

1 2 3 4 5 6 7 8 9 10

EngageBay After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about EngageBay?

A system where I can schedule my daily posts on my social media accounts. Twitter, Instagram, Facebook, and LinkedIn. This also has a sophisticated email marketing system. It also has a chat system that allows me to provide support to my customers. I can even support them via email/ticketing system and phone.

What do you dislike about EngageBay?

Documentation, I do not find a ot of documentation to help me navigate the system.

Do you think EngageBay delivers value for the money spent?

Yes

Are you satisfied with EngageBay features?

Yes

Did implimentation of EngageBay was easy?

Yes

What features is EngageBay currently missing?

I have not explored all available features so I am not sure

What other products like EngageBay have you used or evaluated?

Agile CRM, Monday.com, Hubspot, Salesforce and Dynamics 365

How EngageBay is better/different from its competitors?

It has all the functions that I need and it is the most affordable. Far more affordable than others and it works fine for me.

Roy F.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 05, 2021

EngageBay is a complete system with an incredibly affordable price…

In the past, I have to do my business in several small affordable, and free systems. I am aware that I can just get Hubspot and get everything in one place but I am still waiting until my business would go another level because it's expensive. EngageBay is like a miracle. It allowed me to put all my business processes in one place and made it really easy to manage. Marketing system, sales funnel, social media engagement, client support systems, and so on. What's more amazing is, I think I have reached the point where I could afford to get Hubspot and the like. However, EngageBay is doing what's needed and it's capable of more. So I am here to stay.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

EngageBay Mobile App Experience

1 2 3 4 5 6 7 8 9 10

EngageBay After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about EngageBay?

It is sophisticated enough to support big businesses yet affordable enough for medium and small businesses

What do you dislike about EngageBay?

I see a lot of features I am not familiar with and I cannot find many help articles to provide me with all the information I need.

Do you think EngageBay delivers value for the money spent?

Yes

Are you satisfied with EngageBay features?

Yes

Did implimentation of EngageBay was easy?

Yes

What features is EngageBay currently missing?

I am not sure because what I need is available

What other products like EngageBay have you used or evaluated?

Hubspot, Salesforce, Dynamics 365

How EngageBay is better/different from its competitors?

Engagebay is the only one that is crazily affordable

Read More

EngageBay FAQs

How much does EngageBay cost?

The starting price of EngageBay is $ 0/User/Month. It has different pricing plans:

  1. Free : $ 0/User/Month
  2. Basic : $ 14.99/User/Month
  3. Growth : $ 49.99/User/Month
  4. Pro : $ 79.99/User/Month

EngageBay also provides a free trial to users.

What are the top 5 features for EngageBay?

The top 5 features for EngageBay are:

  • Email Integration
  • Lead Generation
  • Marketing Automation
  • Task Management
  • Lead Management