What is Engati Chatbot?

Engati Chatbot & Live Chat Platform are designed to serve Enterprises, Startups, etc. Engati Chatbot Platform provides end-to-end solutions designed for Windows. This online Live Chat system offers Customisable Branding in one place.

Engati Chatbot Starting Price

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Engati Chatbot Screenshots

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Key Features of Engati Chatbot

  • CRM
  • Performance Management
  • API Integration
  • Onboarding
  • Surveys & Feedback
  • Analytics
  • Custom Integrations
  • Advanced Reporting
  • Multi-Channel Communication
  • Chat / Messaging
  • Live Chat
  • Canned Responses
  • Chat History
  • Chatbot
  • Code-free Development
  • Omni-Channel
  • Multi-Language
  • Additional Language
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Engati Chatbot Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

Engati Chatbot Categories on SoftwareSuggest

Company Details

Company Name :

Coviam Technologies

Website :

Visit Website

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Available on request

Starting at $ 17

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Engati Chatbot Videos

Overall Reviews

4.9/5

Based on 16 Reviews

Write a Review Or
Ask a question
Feature Feature 4.9

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.9

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 93%

Likelihood to recommend

Out of 100%

Engati Chatbot Pros and Cons

Pros

"Easy to use, easy to deploy over 14 channels. No need for me to build different bots for different channels. Overall, very easy to use!"

"The platform is completely user friendly. No coding knowledge is required to get started with building your own bot. You can navigate through the platform with ease and build a customized bot to your liking within no time. The customer experience an support is very good and quick. I haven't faced any trouble so far."

"It is an excellent platform."

Cons

"Nothing- so far, so good!"

"I haven't experienced any as of now. It has been nothing but smooth sailing."

"None"

Engati Chatbot Reviews (16)

Gaayatri

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 22, 2021

The most convenient and ease to use chatbot & live chat platform i have come across.

Engati is the best brand in terms of providing personalized features to your business. They have an amazing customer service team who are there to always help you out.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Aish S.

Student

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Aug 06, 2020

The bot to skyrocket all customer concerns

Incredible. They also have a large selection of templates for many industries and use cases- if you were to ever have a creative block when creating chatbots, their bot marketplace has got you covered!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Engati Chatbot?

Easy to use, easy to deploy over 14 channels. No need for me to build different bots for different channels. Overall, very easy to use!

What do you dislike about Engati Chatbot?

Nothing- so far, so good!

Bradwyn

Student

Used the software for : Less than 6 months

Company Size :51-200 employees

5.0

Sep 16, 2020

Incredibly user friendly!

I am quite satisfied with the product, it is everything they advertise it to be and more. It is simple to use, and a great solution for businesses who want a chatbot but do not know how to code. I also love the simple yet modern looking interface that is used.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Engati Chatbot?

The platform is completely user friendly. No coding knowledge is required to get started with building your own bot. You can navigate through the platform with ease and build a customized bot to your liking within no time. The customer experience an support is very good and quick. I haven't faced any trouble so far.

What do you dislike about Engati Chatbot?

I haven't experienced any as of now. It has been nothing but smooth sailing.

vyas d.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Aug 05, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Rita

Ceo

Used the software for : 6-12 months

Company Size :51-200 employees

5.0

Aug 05, 2020

Perfect platform to make a chatbot

A perfect platform to make a chatbot. The agents are very energetic and dynamic. Very easy to approach and ever ready to solve a customer complaint. They are very understanding when it comes to industry specific use cases and the price is very economical as compared to the ample of features they offer. I will definitely recommend this platform to others. One of the best features is the starter plan where you can build your own bot and not have to worry about being charged.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Engati Chatbot?

It is an excellent platform.

What do you dislike about Engati Chatbot?

None

Pruthvi F.

Business Development Intern

Used the software for : Less than 6 months

Company Size :201-500 employees

5.0

Aug 05, 2020

Best automated chatbot within minutes

Really satisfied with the service, product, features and the price. It has helped deliver the best customer experience. Customers do not need to wait on the call or on the live chat queue. They get quick services and saves time

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Engati Chatbot?

This is a customisable chatbot, build and designed to your meet your requirements. You get the better customer service, as well as deliver an exceptional fast and smart customer service. The engati team ensures to meet all your expectations and deliver the best. The other thing i like is that this can be built within minutes, and its so easy that you can do it yourself.

What do you dislike about Engati Chatbot?

nothing as such.

Drishti

CSS

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Aug 05, 2020

Engati Bot Platform

It is very easy to use, great customer support, price for quality. I was able to deploy and use the bot in a few weeks. I used integrations with Google Sheets and Lead Squared. The analytics helps me analyse the number of queries coming in and train the unanswered queries

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Engati Chatbot?

Easy to use, great integrations, Scripting option available

What do you dislike about Engati Chatbot?

Need Integration with more popular SWs

Hansel

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 04, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Bradwyn

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 11, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Rita

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 11, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Rahul P.

Owner

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

Aug 05, 2020

Best no code chatbot platform out there. PERIOD!

Amazing experience, they are quick with the service. The bot setup was quick and easy too. They also come with a lot of cool integrations which require no coding at all. The pricing is pretty good too for what they are offering. Overall a very pleasant experience with the platform. Definitely recommend this one.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Engati Chatbot?

It's easy, and the service is amazing

What do you dislike about Engati Chatbot?

It has actually exceeded my expectations so cant really find a con

Emily G.

PR Head

Used the software for : 6-12 months

Company Size :201-500 employees

5.0

Aug 05, 2020

Love the interface and simplicity

Love using the platform. It's easy to use and they have multiple videos to watch and understand. They also have the influencer series - which is a big add-on for anybody who wants to learn. Also, their CX community page also has a lot to offer - in terms of insights and knowledge.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Engati Chatbot?

Design, ease of use and customer support

What do you dislike about Engati Chatbot?

There's nothing specific. The offerings are too many, and sometimes it may become confusing

Deepyanti A.

digital marketing intern

Used the software for : Less than 6 months

Company Size :1-10 employees

4.0

Aug 05, 2020

the fastest chatbot i came across.

just wonderful. my overall experience with this chatbot brand is amazing. the engati team is always there to help if there is any issues with the product so people just not need to worry about anything regarding anything when it comes to this chatbot.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Engati Chatbot?

the overall speed of engati chatbot is just unbelievable. it is best when it comes to the service, technology, features than any other chatbot i came across and if your looking out for something that can help you give over the top service to customer then go for for engati.

What do you dislike about Engati Chatbot?

sometimes due to heavy traffic the speed could be affected.

Jeremy

Chief Consultant

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

Aug 05, 2020

Very easy to use

Creates great experiences for customers and its so easy to use that our team doesn't have to get frustrated handling all our customer queries themselves. Only the complicated queries go to our agents via the live chat function.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Engati Chatbot?

Their new DocuSense technology helps us train our bot without manually filling FAQs. We just upload a document and the bot pulls the relevant information, sending it to the user.

What do you dislike about Engati Chatbot?

Doesn't have a guided tutorial when you first use it. But their support team helps you out and shows you what to do.

Aish

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 04, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Karan

Owner

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

Aug 05, 2020

Quality Services at Affordable Pricing

I highly recommend engati chabot to provide best customer experience to your user. Their chatbot provides a pool of features like live chat, multi lingual chat etc which will help you to retain your website visitors for lifetime.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Engati Chatbot?

Affordable Pricing, Best customer support, Multi channel deployment

What do you dislike about Engati Chatbot?

Complex fetures

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Engati Chatbot FAQs

What are the top 5 features for Engati Chatbot?

The top 5 features for Engati Chatbot are:

  • CRM
  • Performance Management
  • API Integration
  • Onboarding
  • Surveys & Feedback
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