ePaisa Reviews
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Overall ePaisa Reviews
Here's an unbiased review of ePaisa. Discover how ePaisa users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
ePaisa Pros and Cons
"It offers multi-language support."
"Nothing as such."
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Hear directly from customers who have used ePaisa. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Anvesha V.
Analyst
Used the software for : Less than 6 months
Company Size :10,001+ employees
Verified Reviewer
Review Source: Organic
ePaisa acts as a payment gateway for small businesses, offering a wide variety of payment options such as debit and credit cards. It provides sales tracking and assists small vendors with inventory management.
What do you like best about ePaisa?
It offers multi-language support.
What do you dislike about ePaisa?
Nothing as such.
TECH
nonthing studying
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Hi, this is Hritik, a true tech lover. I like to give honest reviews about the products you can buy, and this software is really great. It manages your online payments in the easiest and most secure way to do online transactions.
Prakash
Owner
Used the software for : Less than 6 months
Company Size :11-50 employee
Verified Reviewer
Review Source: Organic
I took the Unnati plan from ePaisa way back in November. The POS has some major flaws. Multilocation and multi-user features don't work. You can create any number of users, but their passwords remain the same, and anybody who knows the password can log into the main account and cause issues. Secondly, one cannot edit customer profiles. Once you have entered the details of a customer, you cannot change them. Additionally, the bank account linked to an ePaisa account has all its details visible on the internet. Anybody with the login ID can access all your bank account details. Thirdly, you will always need a customer care representative to load all your inventories. The Excel sheet they have provided doesn't work. The only functional unit of the product is the swipe machine, but if you are using an Android phone, the application can change any day. These guys don't even announce new upgrades. Don't bother writing emails to customer support as they never read them and cannot link them to your account. Customer support is good for nothing, be it Vishwa Jayan, Pravin, Mohit, or Venissa. Nothing gets taken care of.
Prakash
director
Used the software for : Less than 6 months
Company Size :11-50 employee
Verified Reviewer
Review Source: Organic
Hi, don't go for ePaisa. Use it only if you are using the swipe machine. It's good for the 199 plan, but don't opt for higher plans as those features are not available. Also, the security is not tight. They neither have multi-location nor multi-user support, and the customer page is not editable. Customer support is not responsive and can best be described as non-existent. Nobody responds on time. They always say they will return the call, but that never happens. Additionally, they don't have a centralized system for queries. Every time, you will have to explain the same thing to different customer care representatives.
Kaushank
Owner
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
ePaisa helped increase the efficiency of operating our shop/multiple shops. It enables us to obtain data and analysis with ease. The backend team is good at supporting any queries. I will definitely recommend using this software.
Liyan
Manager
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
ePaisa is a web and installed-based POS (Point of Sale) software designed for small and medium-sized businesses. I have used this software for many years. It is very easy to manage. ePaisa has great features such as multi-language support, inventory management, customer management, and payment handling. I highly recommend it for all types of businesses.
Harsh
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
A simple, powerful, and multilingual mobile point of sale software. It is the best business management tool but only accessible to big box retailers. We have used ePaisa POS software for more than 2 years for our business. We are very happy to use ePaisa. ePaisa is more helpful because of its features such as cash register, inventory management, omni payments, and offline to online. I highly recommend it because ePaisa has an all-in-one solution for small to large e-retailers. Pros: I have generally found tech support to be responsive, and they have usually always helped me resolve any issues as soon as possible.