Eptera

What is Eptera?

Eptera is a hotel software specifically designed for all sizes of hotels and chains, encompassing capabilities and functionalities required by these entities. It offers high performance and security while providing a single comprehensive solution, eliminating the need for multiple systems. Eptera also enables high-speed and secure management of a shared platform for hundreds of hotels. It requires no hardware or initial setup costs and can be accessed from any internet-connected device, anywhere. Earlier version pop of Eptera is currently utilized in 35 countries over 4 continents.

Why Choose Eptera?

Eptera sets the standard in hotel management and stands out from its competitors with its:

Completeness: Offers an all-in-one solution that replaces more than 10 applications required for modern hotel management. It encompasses Hotel Management as well as Booking Engine, Channel Management, POS, Banquet Management, CRM & Loyalty, Guest App, Call Center Management, Accounting, Cost and Inventory, and Sustainability (GSTC).

Technology: Leverages cutting-edge technology to ensure high security, speed, performance, and mobility in handling big data and cloud operations. It utilizes AI-powered techniques to enhance performance, boost guest satisfaction, reduce costs, and promote sustainability

Business Intelligence: Perfectly aligns with the practical needs of daily hotel operations, making it exceptionally user-friendly due to its design by industry professionals and academics with over 30 years of experience, 

AI-Powered Profitability: Employs AI technology to increase sales, optimize availability, and set prices for optimizing profitability.

Modules

Includes a range of modules to streamline hotel management, including the Front Office, Channel Management, Online Reservation Engine, POS, CRM & Loyalty, Yield Management, and Guest App.

Multi-Hotel Management

Is the perfect solution for businesses with multiple properties. It offers secure separation of each hotel's data while enabling centralized management of all properties from a single screen. Its exceptional capability in managing group hotels consistently ensures high customer satisfaction, increased sales, and enhanced profitability for user properties.

Open API and Marketplace

Its open API structure allows seamless integration of custom or third-party software solutions into a property's ecosystem. Eptera Marketplace offers solutions to enhance hotel operations, generate revenue, and improve guest experiences. There are no hidden fees to link existing technologies and integrations with Eptera.

Channel Management and Online Reservation Engine

Native online reservation and channel management system requires no additional integration or expenses. It connects with more than 40 online channels, dozens of offline channels, Google Hotels, and CRS systems like Amadeus. Eptera's specially designed online reservation engine enables direct bookings through the hotel's website.

Yield Management

Provides yield management, a dynamic feature that optimizes sales by continuously adjusting prices based on availability and market opportunities. Hoteliers can practically change prices to maximize revenues and occupancy.

CRM and Loyalty

The comprehensive CRM module enables hotels to measure and enhance customer satisfaction. It is integrated with the central system, offering features like surveys, points collection, and expenditure tracking; providing guests with discounts and other advantages.

Guest Application

The Guest Application allows guests to perform online check-in and check-out reducing wait times and increasing customer satisfaction. After online check-in, guests can easily make reservations at restaurants and SPAs and hotels can easily get customer feedback. 

Payment Gateway Integrations

Integrates with payment methods widely used worldwide, making it easy for hotels to accept online payments.

IoT Integrations

Enables hotels to offer guests personalized room experiences, energy-efficient operations, quick service requests, enhanced security, and memorable stays through mobile control and automation made possible by IoT integration. It is possible to connect with smart devices and sensors optimizing operations. 

Device Integrations

Offers seamless integration with various third-party systems, including door lock systems, PBX and phone systems, energy management, IP TV, Pay TV, and turnstile systems.

Fast and Easy Auto Onboarding

It is fast and easy to onboard a property in minutes and start operations. The system is user friendly, reducing training time and ensuring a smooth transition. Hotels using Eptera are supported 24/7 to ensure continuous and uninterrupted operations.

Sustainability

Includes all features required for sustainability certification (GSTC) for hotels allowing hotels contribute to a greener and more sustainable world.