ETQ Platform Alternatives & Competitors

One reputable, well-known company in the customer support software sector is Zendesk. Zendesk is used by companies of all sizes and in all sectors to improve employee satisfaction, offer individualized help, and enhance the customer experience. Read Zendesk Reviews

Jira has made work easier with various options for project management and plugins that simplify tasks. Thanks to Jira for their assistance. Read Jira Software Reviews

LiveAgent has been a reliable and user-friendly customer support tool for our team. The multi-channel integration makes it easy to manage all communications from one platform, and its features are robust enough to meet our needs. The ease of use is a standout, allowing us to q... Read LiveAgent Reviews

After trying out the free trial, I am delighted to report that the service exceeded my expectations. My review of the documentation revealed its user-friendly nature, with no complicated steps to follow for implementation. The support channels provided are of high quality, and th... Read Freshdesk Reviews

Earlier, there was always friction between teammates regarding who was managing which tickets and whatnot. However, everything is pretty transparent now with the round-robin ticket system. Read ProProfs Help Desk Reviews

Great system that includes everything you need to have a ticketing system up and running. We have been using Raise a Ticket internally for quite a while and across different departments. It works perfectly in a scalable environment. Exceptional support. Give Raise a Ticket a t... Read Raiseaticket Reviews

Has anyone noticed its reporting system? It has an excellent reporting system with source-wise performance reports, ROI analysis reports, project-wise analysis reports, individual employee performance reports, and much more. My work is so easy now. Read Kapture CX Reviews

When we were selecting our helpdesk software earlier this year, we tried to find the most reputable ones in the market. The PCMag Editor’s Choice had selected HappyFox as number one, so we enrolled for a free trial. There has been no looking back s... Read HappyFox Reviews

Vtiger CRM software includes everything that an organization needs to be customer-centric in terms of sales, support, and marketing. With this software, users can easily manage contacts, send emails, track deals, and build quotes and invoices, track cu... Read Vtiger CRM Reviews

We have found Kayako to be extremely useful in automating our processes and bringing us on par with other modern businesses. As a family-owned business with mostly manual customer handling, we were initially a little reluctant to use automated customer... Read Kayako Reviews