What is EvaluAgent?

EvaluAgent is a comprehensive Quality Assurance platform that leverages AI and automation to enhance customer service interactions. It empowers agents with real-time feedback, gamified training, and actionable insights, ensuring consistent, high-quality customer experiences.

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EvaluAgent Starting Price

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Key Features of EvaluAgent

Here are the powerful features that make EvaluAgent stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Call Monitoring
  • Quality Assurance
  • Performance Analytics
  • Agent Feedback
  • Customizable Scorecards
  • Speech Analytics
  • Screen Recording
  • Coaching And Training
  • Real Time Dashboards
  • Customer Surveys
  • Workflow Automation
  • Compliance Management
  • Gamification
  • Reporting And Insights
  • Integration Capabilities
  • Multi Channel Support
  • Agent Scheduling
  • Call Recording
  • Ai Powered Insights
  • Custom Reporting
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EvaluAgent Specifications

Get a closer look at the technical specifications and system requirements for EvaluAgent. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : EvaluAgent
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EvaluAgent Categories on SoftwareSuggest :
Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

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Alternatives of EvaluAgent

Explore alternative software options that can fulfill similar requirements as EvaluAgent. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

EvaluAgent FAQs

What are the top 5 features for EvaluAgent?

The top 5 features for EvaluAgent are:

  • Call Recording
  • Performance Appraisal
  • Campaign Management
  • Call Logging
  • Escalation Management

What type of customer support is available from EvaluAgent?

The available support which EvaluAgent provides is:

  • Email

What types of businesses does EvaluAgent serve?

EvaluAgent serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is EvaluAgent commonly used?

EvaluAgent is commonly used for various purposes, such as Call Monitoring and more.

Who are the primary competitors of EvaluAgent?

The three major competitors of EvaluAgent are Call2Kitchen, Ansapoint and Ameyo Contact Center. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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