eviivo suite
What is eviivo suite?
eviivo suite is a fully featured Property Management Software designed to serve Agencies, Startups. eviivo suite provides end-to-end solutions designed for Web App. This online Property Management system offers Inventory control, Group Reservations, Order Management, Promotions Management, Channel Analytics at one place.
eviivo suite Starting Price
Our Awards and Recognition
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eviivo suite Screenshots
Key Features of eviivo suite
Here are the powerful features that make eviivo suite stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- CRM
- Customer Support
- Inventory control
- Online Booking
- Campaign Management
- Order Management
- Promotions Management
- Channel Analytics
- Partner Management
- Booking Notes
- Third Party Booking
- Single Property
- Vacation Rental
- Room Booking Management
- Rate Management
- Group Reservations
eviivo suite Specifications
Get a closer look at the technical specifications and system requirements for eviivo suite. Find out if it's compatible with your operating system and other software.
eviivo suite Videos
Overall eviivo suite Reviews
Thinking about using eviivo suite? Check out verified user reviews & ratings based on eviivo suite's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
eviivo suite Pros and Cons
"All-in-one solution"
"Only the idea and implementation (software side)"
"The absolute absence of customer support"
"Though the idea and implementation is good with well thought-out and user-friendly product (software side only), but mind that any product / service is nothing without the people (dedicated support) behind it and that is exactly what is lacking (next to completely missing) here."
2 eviivo suite Reviews
Hear directly from customers who have used eviivo suite. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
F.
Used the software for : 6-12 years
Company Size :51-200 employee
Lack of customer support
I used to like these PMS features, but they lack real customer support (fake contact form, I never received an answer). You need to have this in mind if you are planning to work with this company
eviivo suite Mobile App Experience
What do you like best about eviivo suite?
All-in-one solution
What do you dislike about eviivo suite?
The absolute absence of customer support
Do you think eviivo suite delivers value for the money spent?
No
Are you satisfied with eviivo suite features?
Yes
Did implimentation of eviivo suite was easy?
Yes
What features is eviivo suite currently missing?
Customer support
DF
Used the software for : Less than 6 months
Good idea (software side) but all is completely ruined by almost NON-EXISTENT customer service/support
1) Real customer service is next to non-existent. Yes, there are people on the Help Chat but it may happen that they either do not know well the product they support (yes, it also can be like that) otherwise they just forward the information to the relevant department, and since that all is gone to nowhere. You are provided with the case number (ticket) but nobody follows it (no feedback given) and you have to chase for any updates or resolutions yourself, and all you get is another case number on the previous case number. Question: what is the whole purpose of having system of case numbers - is it just to give number or to follow and update on the case distinguished by this number? 2) Communication via emails: about 99% of them get no reply. Moreover in majority of departments the staff never put name (or at least any tracking/reference number) to the emails when they send. So should you need to reply (the email address is impersonal/generic) so every time it can be picked up by completely different person who might be totally unaware of the issue and even has no way to consult any communication history due to absence of any tracking/reference number (or even name). And so you would end up drawn into the vicious circle of emails (not replied/lost/forgotten/re-forwarded/etc.). 3) Problem with billing and card debiting. Not well monitored, and you might even be charged despite company owing you (with official acknowledgement on this at your hands), or the payment is lost. And again you would enter the vicious circle of emails (see above) with your rightful attempt to have all rectified (or to at least get heard on your grounds).
eviivo suite Mobile App Experience
eviivo suite After Sales Service Rating
What do you like best about eviivo suite?
Only the idea and implementation (software side)
What do you dislike about eviivo suite?
Though the idea and implementation is good with well thought-out and user-friendly product (software side only), but mind that any product / service is nothing without the people (dedicated support) behind it and that is exactly what is lacking (next to completely missing) here.
Do you think eviivo suite delivers value for the money spent?
Not Sure
Are you satisfied with eviivo suite features?
Yes
Did implimentation of eviivo suite was easy?
No
What features is eviivo suite currently missing?
Critically missing points: 1) the real customer service (where actions are taken but not promised) 2) the notion of account manager who would follow the problem until resolved since that is exactly what constitutes a real account manager
What other products like eviivo suite have you used or evaluated?
Xotelia (now acquired by Eviivo, thus customers are taken-over). Unfortunately that step (acquired by Eviivo) has completely ruined the well deserved fame and reputation of Xotelia for superb customer service which is shame to notice for many those-days clients.
How eviivo suite is better/different from its competitors?
N/A
Alternatives of eviivo suite
Explore alternative software options that can fulfill similar requirements as eviivo suite. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
eviivo suite FAQs
What are the top 5 features for eviivo suite?
The top 5 features for eviivo suite are:
- CRM
- Customer Support
- Inventory control
- Online Booking
- Campaign Management
What type of customer support is available from eviivo suite?
The available support which eviivo suite provides is:
- Phone
- Live support
Where is the headquarters/company of eviivo suite located?
The headquarters/company of eviivo suite is located at London.
