Experience Manager
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What is Experience Manager?
Experience Manager addresses capturing callers' data at each dialog level and generating different kinds of reports in a pictorial way, which helps the managers to analyze quickly and tune the applications with IVR.
Experience Manager Starting Price
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Key Features of Experience Manager
Here are the powerful features that make Experience Manager stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Call Routing
- Ivr System
- Call Recording
- Real Time Analytics
- CRM Integration
- Voicemail
- Call Queuing
- Call Forwarding
- Click To Call
- Call Monitoring
- Call Whispering
- Call Barging
- Auto Attendant
- Call Transfer
- Conference Calling
- Sms Integration
- Voip Support
- Call Reporting
- Customizable Greetings
- Call Scripting
Experience Manager Screenshots
Experience Manager Specifications
Get a closer look at the technical specifications and system requirements for Experience Manager. Find out if it's compatible with your operating system and other software.
Overall Experience Manager Reviews
Thinking about using Experience Manager? Check out verified user reviews & ratings based on Experience Manager's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Verified Reviewer
Review Source: Organic
Experience Manager's functionality is excellent, and the overall software has been easy to use for training my staff. They have used this IVRS software for more than 4 years. It has been an efficient tool all this time and has served the firm well. Experience Manager provides a simple solution without any complex requirements. The routing mechanism and logic control are also good. The integration with other platforms is very solid, and there have never been any issues regarding it. Compared to other IVR systems, the reporting capabilities are much superior. It has been very easy to manage calls, voicemail, scripting, and routing. The customer support has been exemplary, providing easy solutions every time my team needed assistance. This product is definitely worth a try!
Verified Reviewer
Review Source: Organic
The Experience Manager cloud telephony software offers great functionality. The product provides excellent value for money, as the quality it delivers is mind-blowing. This IVRS software was a real game-changer for the company. Significant call management goals can be achieved with the help of this software. The amount and quality of data that can be pulled are truly impressive, and the dispositions for some calls are incredibly useful. My team has always received more than what they expected and paid for. Call reports, features, and user interface are all seamless. It can integrate with other platforms easily, which helps generate tickets immediately after a call has been closed. The call quality is good, and there is no need for a separate Windows configuration.
Alternatives of Experience Manager
Explore alternative software options that can fulfill similar requirements as Experience Manager. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Experience Manager FAQs
What are the top 5 features for Experience Manager?
The top 5 features for Experience Manager are:
- CRM integration
- Multiuser Login & Role-based access control
- SMS
- Banquet and conference Management
- Mobile App
What type of customer support is available from Experience Manager?
The available support which Experience Manager provides is:
Where is the headquarters/company of Experience Manager located?
The headquarters/company of Experience Manager is located at Farmington Hills.
What types of businesses does Experience Manager serve?
Experience Manager serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
How is Experience Manager commonly used?
Experience Manager is commonly used for various purposes, such as Telecommunication and more.
Who are the primary competitors of Experience Manager?
The three major competitors of Experience Manager are HotTelecom, Vitel Global and ZoiPer. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
