Overview
Experience Manager addresses capturing caller's data at each dialog level and generating different kinds of reports in a pictorial way which helps the managers to analyze quickly and tune the applications with IVR.
Key Features of Experience Manager
keyboard_arrow_right Multi User login & Roll based access
keyboard_arrow_right Banquet and conference Management
keyboard_arrow_right IVR and Dial Groups
keyboard_arrow_right Internal Call Transfer
keyboard_arrow_right Call Recording
keyboard_arrow_right Single Access Number
keyboard_arrow_right Auto-Dialer
keyboard_arrow_right Voice & Data Integration
keyboard_arrow_right Analytical Reports
keyboard_arrow_right CRM integration
keyboard_arrow_right SMS
keyboard_arrow_right Mobile App
keyboard_arrow_right Call Routing
keyboard_arrow_right Multiple Accessline
keyboard_arrow_right Smart Call Tracking
keyboard_arrow_right Caller ID
keyboard_arrow_right Inbound Reporting
keyboard_arrow_right Call Queuing
keyboard_arrow_right Outgoing Call Tracking
Specifications
| Deployment | Installed |
| Payment | Onetime |
| Mobile Support | No |
| Other Categories | Telecommunication Software |
| Languages support | English |
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Base
Web Base and Installed
Api
Both (SAAS & One time)
Who uses Experience Manager
| Personal | StartUps | SMEs | Agencies | Enterprises |
Platforms
| Web App | Windows | Macintosh |
Mobile Platforms
| iOS | Android | WinPhone | BlackBerry |
Personal
StartUps
SMEs
Agencies
Enterprises
WebApp
Windows
Macintosh
iOS
Android
Windows Phone
BlackBerry
Company Details
| Company Name | BHRIGUS |
| Website | Visit Website |
| Headquarter | Uk |
Great and Easy Functionality software!!
Sneha Patel
Experience Manager's functionality is just great and the overall software has been easy in order to train my staff.They have used this ivrs software for more than 4 years. It has been an efficient tool all this time and served the firm well. Experience manager provides a simple solution and it does not have any complex requirements. The routing mechanism, logic control is also good. The integration with other platforms is very solid and there have never been any issues regarding the same. If compared with other IVR systems, the reporting capabilities are much superior. It has been very easy to manage calls, voicemail , scripting and routing. The customer support has been exemplary providing easy solutions everytime my team needed their assistance. This product is definitely worth a try!
Experience manager cloud telephony software offers great functionality
Gitaben Sharma
Experience manager cloud telephony software offers great functionality. The product is complete value for money as the quality that comes along with it is mind blowing. This ivrs software was a real game-changer for the company. Some serious call managing goals can be achieved with the help of this software. The amount and quality of data that can be pulled is truly impressive and the dispositions for some calls is incredibly useful. My team has always received more than what they had expected and paid for. Call reports, features, user interface are all just seamless. It can integrate with other platforms easily which helps tickets to generate immediately after a call has been closed. The call quality is good and there is no need of a separate windows configuration.
FAQs of Experience Manager
Q. What are the main features of Experience Manager?
The key features of Experience Manager are as follows:
label Multi User login & Roll based access
label Banquet and conference Management
label IVR and Dial Groups
label Internal Call Transfer
label Call Recording
label Single Access Number
label Auto-Dialer
label Voice & Data Integration
label Analytical Reports
Q. How much do the Experience Manager cost?
Cost not specify.
Free trial : Available (no card required).
Q. Who are the typical users of Experience Manager?
Note : We are updating soon
Q. Which mobile platform does Experience Manager support?
Note : We are updating soon
Q. Which operating system does Experience Manager support?
Note : We are updating soon
Q. What payment method does Experience Manager support?
Experience Manager support the following payment methods : Onetime.
Q. What is the deployment type?
Experience Manager has deployment type : Installed.
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