Overall eBuyerAssist Reviews

Here's an unbiased review of eBuyerAssist. Discover how eBuyerAssist users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.9/5

Based on 17 Reviews

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Feature 4.7

Feature

Out of 5

Ease of use 4.9

Ease of use

Out of 5

Value for money 4.9

Value for money

Out of 5

Customer support 4.8

Customer support

Out of 5

Likelihood to recommend 98.8%

Likelihood to recommend

Out of 100%

eBuyerAssist Pros and Cons Based on Customer Reviews

"Users appreciate the strong customer service, describing it as friendly, dependable, and always ready to help."

"eBuyerAssist provides a secure and reliable platform, ensuring data safety and peace of mind for its users."

"The system's modular structure allows for customization and deployment of only the necessary features, which users find efficient."

"The software offers excellent management reporting features and real-time budget monitoring, which users find very helpful."

"eBuyerAssist is easy to install and integrates well with other company software, making it a breeze to get started."

"The ticket system could use some improvements to enhance user experience."

"Users would appreciate better foreign language support to cater to a more diverse audience."

"A local office presence would be beneficial for some users, although they understand the SaaS nature of the product."

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Showing 17 out of 17 Reviews

Hear directly from customers who have used eBuyerAssist. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Aubrey L.

Technician

5.0

Oct 24, 2019

Used the software for : More than 1 year

Company Size :5001-10,000 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great e procurement software

The best e-procurement software so far. Try it, as they offer a free trial. It has many features and helps everyone in our company, from the CEO to the customers.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

It integrates well with our other company software, including accounting and human resources management software. We track every stage of procurement, and it interacts well with our customers.

What do you dislike about eBuyerAssist?

Ticket system needs to be improved.

Beatriz P.

Marketing Specialist

5.0

Aug 29, 2019

Used the software for : 6-12 months

Company Size :201-500 employees

Verified via Business email.

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This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Eyvo eBuyerAssist is a reliable software.

Eyvo eBuyerAssist from the beginning confirmed that it was the right choice: effective, reliable, and easy to use. It integrated perfectly with each team member, and we love that we have not had any problems with the software.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

I like how you can visualize the entire payment process, which we can keep track of and even receive confirmation from the provider who has access to the platform. One of the advantages is really how easy it is to install it; we dont need so much help.

What do you dislike about eBuyerAssist?

Have nothing bad to say about this software. We are very happy with your translations for any provider, and the support team is always helpful with any questions.

Isabella

Manager

5.0

Aug 02, 2019

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great Software

I have found that Eyvo eBuyerAssist is a great product. It has helped me tremendously and is a valuable asset. I recommend Eyvo to others because it is an excellent product that people should know about. Even if you do not believe me, I suggest trying it out yourself. It checks all my boxes: great and dependable.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

I like that Eyvo eBuyerAssist keeps your stuff secure and safe. It helps out tremendously. It is reasonably priced when you buy it. It is a high-quality product that is amazing and has been since I started using it. The customer service is amazing. They are very friendly, and when you have a problem that you need help to solve, they are always dependable and look forward to helping you solve it. It is very easy to install on the device you are going to use it on. Also, it is cloud-based, which makes it even better.

What do you dislike about eBuyerAssist?

There is little to dislike about Eyvo eBuyerAssist because it is a great product. It is very secure and keeps your stuff safe. Customer service is dependable and friendly, which makes it great. So I dislike nothing about it.

Deborah

Buyer manager

5.0

Apr 13, 2019

Used the software for : 6-12 months

Company Size :51-200 employees

Verified via Business email.

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Review Source: Organic

Very good product.

We really like the well-designed system, especially the internal requisitioning process that can automatically translate into an RFQ or RFP and get published on our portal.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

Good integration tools, good graphics, a simple-to-understand logical design, and good documentation with training videos help a lot.

What do you dislike about eBuyerAssist?

We would have preferred to have an Eyvo local office where we are physically located, but we do understand that, being a SaaS solution, that was not an option.

Jane

5.0

Apr 11, 2019

Used the software for : Less than 6 months

Company Size :51-200 employees

Verified via Business email.

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Review Source: Organic

Good system was quick to deploy, Easy to understand with no training issues.

Our powerful system has been well adopted by users, and now we are looking to expand by purchasing extra licenses and additional modules. We have also recommended this to our clients. Additionally, we cannot speak highly enough of Eyvo's customer support.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

Very well-designed, good modular structure; greater integration between modules can deploy only the aspects of the system you need to the relevant people that use it.

What do you dislike about eBuyerAssist?

Very little.

Blake

Chief Buyer

5.0

Apr 05, 2019

Used the software for : 6-12 months

Company Size :201-500 employees

Verified via Business email.

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Review Source: Organic

A great system - well designed and makes us very efficient.

The system performs as advertised, providing us with a lot of information, and integrates well with our other systems. We would recommend it to any other companies considering this type of software.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

We got it for the contracts management system and modular structure. The integration is very strong with our other finance apps, so it provides a very solid platform for us.

What do you dislike about eBuyerAssist?

Better foreign language support would be beneficial.

Todd

Head buyer

5.0

Apr 05, 2019

Used the software for : More than 1 year

Company Size :51-200 employees

Verified via Business email.

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Review Source: Organic

This is a great system.

All the system users are very happy with the product. We have had no complaints. It is much better than our previous product, which was fairly well-known but proved to be very expensive and unreliable, with terrible customer support.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

Fully featured, good product, good design, great customer service, and we love the fact you can customize the product.

What do you dislike about eBuyerAssist?

Wish it also had a sales module.

Mark

Director of IT

4.0

Sep 29, 2020

Used the software for : 6-12 months

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Very comprehensive product and feature rich

I am very satisfied with Eyvo. It is the perfect tool for procurement and purchasing. My team and I are much more efficient and have increased cost savings as a result of using Eyvo.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

What do you like best about eBuyerAssist?

The software is very easy to install, has great management reporting features, and the ability to monitor budgets in real time is ideal.

What do you dislike about eBuyerAssist?

Keeping up to date with the release of all their new features can be challenging, but overall, we are very satisfied.

Jim

Buyer/Manager

5.0

Apr 02, 2019

Used the software for : More than 1 year

Company Size :51-200 employees

Verified via Business email.

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Review Source: Organic

Very good system with multiple features found only in larger systems.

We would recommend this system to any other company - it allows accurate accruals and spend analysis with some built-in forecasting tools and ensures the whole team is on the same page with their budgets.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

Strong approvals process - multi-level - tight audit - good reporting - great integration.

What do you dislike about eBuyerAssist?

None.

Frank

Buyer

5.0

Mar 27, 2019

Used the software for : More than 1 year

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Great product, strong performer, best value out of all the ones we looked at

Lots of features for the price, great audit trails, strong approval functionality, good app, clear screens. Very happy; we would recommend this product.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

excellent feature - powerful, deep product

What do you dislike about eBuyerAssist?

lack of direct integration with Oracle

Anthony

Buyer

5.0

Mar 27, 2019

Used the software for : 6-12 months

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good system, lots of options to fine tune the process, very simple and logical

Strong product with many impressive features and functions. It takes a while to learn, but it's very rewarding. The senior management loves it, as do our requestors who are scattered around. The mobile app is very useful.

Feature 1

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

Full-featured ERP system suitable for service biz

What do you dislike about eBuyerAssist?

The text "None" does not contain any grammatical errors.

Doreen

Buyer II

5.0

Mar 27, 2019

Used the software for : 6-12 months

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Very good product, very powerful and easy to learn

We are very happy with this system and would recommend it to others considering it. We also looked at Procurify and Bellwether, but the Eyvo system seemed far superior to us.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

Great reporting tools, easy to integrate with.

What do you dislike about eBuyerAssist?

Not much I can think of.

David

Chief Buyer

5.0

Sep 29, 2020

Used the software for : 6-12 months

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good product - I would recommend

Happy with the system - we wanted a better understanding of our spending and to involve the relevant stakeholders, and it achieves all that. The accounts team likes it, as do all the approvers and even the suppliers. I would recommend it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

Well-laid-out screen - good design - fast - reliable - easy to learn.

What do you dislike about eBuyerAssist?

typefaces are too small

David

Chief Buyer

5.0

Mar 23, 2019

Used the software for : More than 1 year

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Eyvo has a great procurement platform.

Very happy with our choice - the system has some advanced features we hadn't seen on any others. The advanced approvals process is awesome, and our directors really like being able to see where the spend is going. Plus, our suppliers are far more engaged in the overall process.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

Its fast, accurate, and easy to use - we really like the easy approval process.

What do you dislike about eBuyerAssist?

We dont really have cons for this product.

Frank

Chief Buyer

5.0

Mar 20, 2019

Used the software for : 6-12 months

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great product - very happy with our choice.

I would recommend this product to anyone considering a high-end procurement system that needs a lot of functionality and high availability, is easy to use, and doesn't require much training.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

Easy to use, learn, and deploy - had a great experience.

What do you dislike about eBuyerAssist?

There are no grammatical errors in the text "Nothing.

Bhavesh

Purchasing Manager

5.0

Feb 01, 2019

Used the software for : 6-12 months

Company Size :1001-5000 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Very happy with our choice - highly functional, quick, easy to use, reliable.

I would recommend this system to anyone considering an eProcurement solution. It can be deployed quickly, but you need to have all your account codes and vendor information ready to import into the new system. Eyvo provides templates that make this process quite simple.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

Very good system, quick to learn, great support, very reliable. We liked that the system supports multi-company setups across different countries and currencies. We have a complex corporate setup, and the Eyvo system managed it straight out of the box.

What do you dislike about eBuyerAssist?

We wanted a foreign language version in the Chinese office, but they do not have that yet. Other than that, the system has been great for us.

Paula

Snr Buyer

5.0

Jan 29, 2019

Used the software for : More than 1 year

Company Size :1001-5000 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

One of the best eProcurement Systems on the market

We are very happy with the solution; it was a good choice. We switched from one of the other well-known eProcurement systems because they were not flexible. This Eyvo system is very flexible.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about eBuyerAssist?

Lots of features, very well thought-out platform, easy to use, great support team at Eyvo, and the product has a strong development roadmap.

What do you dislike about eBuyerAssist?

None that we can think of.

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