What is Facebook Messenger?

Facebook Messenger is a versatile communication tool offering instant messaging, voice and video calls, and group chats. It enhances connectivity with seamless integration, user-friendly interface, and fun features like stickers and emojis, making staying in touch effortless and enjoyable.

Pricing

Facebook Messenger Starting Price

Awards
Facebook Messenger Award

Our Awards and Recognition

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Key Features of Facebook Messenger

Here are the powerful features that make Facebook Messenger stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • High Quality Video Calls
  • Group Video Calls
  • Screen Sharing
  • Virtual Backgrounds
  • Filters And Effects
  • End To End Encryption
  • Cross Platform Compatibility
  • Instant Messaging
  • Voice Calls
  • Reactions
  • Stickers
  • Emojis
  • File Sharing
  • Location Sharing
  • Games
  • Polls
  • Reminders
  • Message Reactions
  • Mute Notifications
  • Dark Mode

Facebook Messenger Screenshots

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Facebook Messenger Specifications

Get a closer look at the technical specifications and system requirements for Facebook Messenger. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Facebook, Inc
Headquarter : Menlo Park
Facebook Messenger Categories on SoftwareSuggest :
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Language Support :
English
Business :
Freelancers
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

Overall Facebook Messenger Reviews

Thinking about using Facebook Messenger? Check out verified user reviews & ratings based on Facebook Messenger's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.6/5

Based on 120 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.1

Value for money

Out of 5

Customer support 4.2

Customer support

Out of 5

Likelihood to recommend 86.1%

Likelihood to recommend

Out of 100%

Facebook Messenger Pros and Cons Based on Customer Reviews

"The app supports a variety of communication methods, including text, voice, and video calls, all in one place."

"Facebook Messenger is user-friendly and integrates seamlessly with Facebook, making it easy to connect with friends and family."

"Messenger offers fun customization options like chat themes and stickers, adding a personal touch to conversations."

"It's a free app that provides extensive features, including group chats and payment options, making it versatile for both personal and professional use."

"Users appreciate the ability to share rich media like photos, videos, and GIFs, enhancing the chatting experience."

"Spam messages and scams are a concern for users, highlighting the need for better spam control measures."

"The app can consume a lot of device storage and resources, which might affect performance and battery life."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 120 Reviews

HAMZA A.

Admin

5.0

Feb 12, 2025

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

The product quality is consistently outstanding.

Facebook has become one of the most famous social networking sites. However, it comes with its own set of pros and cons.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Facebook Messenger Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Facebook Messenger After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Facebook Messenger?

It is an easy-to-understand specialized instrument for texting. It assists organizations with producing more leads by engaging with the main interest group. It is free to use. Clients can share records, pictures, and so on.

What do you dislike about Facebook Messenger?

A few cons of Facebook Courier include intermittent errors, potential privacy concerns, and the applications tendency to consume a lot of device storage.

What features is Facebook Messenger currently missing?

No

What other products like Facebook Messenger have you used or evaluated?

Miracle S.

Marketing Coordinator

4.0

Feb 12, 2025

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Amazing platform for chatting with people from far and near.

Facebook Messenger is the first social media platform I had an account with. It is a platform to secure memories because it definitely will remind you of your old memories.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Facebook Messenger IOS App Experience

1 2 3 4 5 6 7 8 9 10

Facebook Messenger After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Facebook Messenger?

I love the part where it reminds me of photos, videos, and posts I made years back. I also love the part where I can lock my profile from people who are not friends with me.

What do you dislike about Facebook Messenger?

The part where you can’t even post links in the group is not really encouraging.

What features is Facebook Messenger currently missing?

Not really

What other products like Facebook Messenger have you used or evaluated?

Mike M.

Social Media Manager

5.0

Jan 10, 2025

Used the software for : 1-2 years (Daily)

Company Size :10,001+ employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

It's quite a good am loving app to chat with love ones

Facebook Messenger is the best chat app I have been using for a very long time now, really the best.

Feature 5

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Facebook Messenger After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Facebook Messenger?

The loving character and views also meet good and loving people and fun.

What do you dislike about Facebook Messenger?

To be improved in the login section: a lot of scammers, please really need amendment.

What features is Facebook Messenger currently missing?

Have no clue

What other products like Facebook Messenger have you used or evaluated?

Alternatives of Facebook Messenger

Explore alternative software options that can fulfill similar requirements as Facebook Messenger. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Facebook Messenger FAQs

What type of customer support is available from Facebook Messenger?

The available support which Facebook Messenger provides is:

  • Email

Where is the headquarters/company of Facebook Messenger located?

The headquarters/company of Facebook Messenger is located at Menlo Park.

What platforms does Facebook Messenger support?

Facebook Messenger supports a variety of platforms including Android and IOS.

What types of businesses does Facebook Messenger serve?

Facebook Messenger serves a wide range of businesses, including but not limited to Freelancer, Startups, SMBs, Mid-Market & Enterprises.

How is Facebook Messenger commonly used?

Facebook Messenger is commonly used for various purposes, such as Video Chat and more.

Who are the primary competitors of Facebook Messenger?

The three major competitors of Facebook Messenger are SnapCall, FaceTime and Google Duo. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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