What is Finacle?

Finacle is a robust banking solution suite from Infosys that empowers financial institutions with advanced digital capabilities. It streamlines core banking operations, enhances customer experiences, and drives innovation in financial services.

Pricing

Finacle Starting Price

Awards
Finacle Award

Our Awards and Recognition

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Key Features of Finacle

Here are the powerful features that make Finacle stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Core Banking
  • Digital Banking
  • Payments
  • Treasury And Capital Markets
  • Lending
  • Wealth Management
  • Corporate Banking
  • Retail Banking
  • Islamic Banking
  • Liquidity Management
  • Trade Finance
  • Cash Management
  • Financial Inclusion
  • Analytics
  • Customer Relationship Management
  • Risk Management
  • Compliance
  • Fraud Management
  • Api Banking
  • Blockchain Solutions
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Finacle Specifications

Get a closer look at the technical specifications and system requirements for Finacle. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : EdgeVerve
Overview Provided by : Kiran Rajath
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Finacle Categories on SoftwareSuggest :
Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

Overall Finacle Reviews

Thinking about using Finacle? Check out verified user reviews & ratings based on Finacle's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

3.3/5

Based on 4 Reviews

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Feature 3.5

Feature

Out of 5

Ease of use 3.3

Ease of use

Out of 5

Value for money 3.5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Likelihood to recommend 80%

Likelihood to recommend

Out of 100%

Finacle Pros and Cons Based on Customer Reviews

"The software includes a variety of hidden features that can be very useful once discovered."

"Finacle offers a powerful range of commands that enhance its functionality."

"Finacle is known for its affordability, making it a cost-effective choice for many banks."

"Users appreciate the improved graphical user interface, which makes navigation easier compared to older versions."

"The user interface can be clumsy, leading to a complicated user experience."

"System crashes and technical glitches can be frustrating and time-consuming to resolve."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 4 out of 4 Reviews

Gift F.

Customer Success Manager

4.0

May 12, 2025

Used the software for : 2+ years (Monthly)

Company Size :5001-10,000 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Feedback for recommendation to beginners and companies

Finacle is easy to navigate using the menu on the software, and user user-friendly to beginners.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Finacle Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Finacle After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about Finacle?

It is easy to navigate, new-user-friendly, with a prompt pop-up on the audit trail.

What do you dislike about Finacle?

It seldom responds slowly to some icons in certain menus to fetch data.

What features is Finacle currently missing?

pop up on any icon clicked

Vishwas K.

2.0

Jan 04, 2021

Used the software for : 6-12 years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

New version with worst performance

Finacle Version 10 is very complicated to use. The user interface is clumsy, and system crashes are a regular issue. The system executes commands multiple times. Patches contain bugs, and INFOSYS customer support is horrible.

Feature 3

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 2

Value for money

Out of 5

Customer support 2

Customer support

Out of 5

Finacle Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Finacle After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Finacle?

Improved GUI. Clicking menus is definitely better than typing. Powerful range of commands.

What do you dislike about Finacle?

CRM is horrible and very difficult to manage at the branch level.

Do you think Finacle delivers value for the money spent?

No

Are you satisfied with Finacle features?

Yes

Did implimentation of Finacle was easy?

No

What features is Finacle currently missing?

Doesn't have any loan monitoring tool. Loan processing modules will improve overall product impact.

What other products like Finacle have you used or evaluated?

Bank 24

How Finacle is better/different from its competitors?

Has Gui interface

Abhilash B.

Manager

3.0

Sep 18, 2020

Used the software for : More than 1 year

Company Size :10,001+ employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Complicated

Very complex menus. No help or support provided. Almost all options are hidden, and you need to dig hard to get familiarized with this software. Still, there are no market competitors. Plenty of hidden features are available.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

What do you like best about Finacle?

Sure, please provide the text you would like me to review.

What do you dislike about Finacle?

complex menu

Bhavik S.

Associate

4.0

Jul 01, 2020

Used the software for : More than 1 year

Company Size :10,001+ employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Finacle: The bank's friend.

It is good software overall. This is the reason many banking companies have been using it for a long time. Its most crucial and attractive feature is the affordability it provides. It comes at a very economical and maintainable cost compared to other rivals in the market.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Finacle?

Easy to use. Affordable. Most prevalent.

What do you dislike about Finacle?

Technical glitches sometimes take too long to resolve.

Alternatives of Finacle

Explore alternative software options that can fulfill similar requirements as Finacle. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Finacle FAQs

What are the top 5 features for Finacle?

The top 5 features for Finacle are:

  • Transaction Monitoring
  • Investment Banking
  • Private Banking
  • Retail Banking
  • Compliance Tracking

What type of customer support is available from Finacle?

The available support which Finacle provides is:

  • Email

What types of businesses does Finacle serve?

Finacle serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

Who are the primary competitors of Finacle?

The three major competitors of Finacle are Payveris, iMAL and Abraxsys. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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