Five9
What is Five9?
Five9 is a leading provider of cloud contact center software. It are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Five9 Starting Price
Five9 Awards
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Five9 Screenshots
Key Features of Five9
- Lead Management
- Contact Management
- Call Recording
- Call Monitoring
- Lead Capture
- Campaign Management
- Call Results
- Call Transfer
- Callback Scheduling
- Campaign Specific Caller ID
- FCC Compliance
- FTC Compliance
Five9 Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Monthly
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Api
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Customization
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Mobile Support
Desktop Platforms
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Web App
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Windows
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Mac
Mobile Platforms
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Android
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iOS
Language Support
- English
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Company Details
Five9
4000 Executive Parkway, Suite 400 San Ramon, CA 94583 USA
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Starting at $ 20
Available on request
Five9 Description
Five9 provides everything you need to run an inbound, outbound, or blended contact center, including multichannel sophisticated management applications such as real-time and historical reporting, recording, workforce management, quality monitoring , out-of-the-box and custom CRM integrations, and much more. The Five9 Multichannel Contact Center Applications is custom built to cater to your inbound and outbound lead generation efforts. It's software is powered by the unique Five9 Connect technology. Its Natural Language Processing (NLP) engine enables agents to segregate interactions and determine the right contact to engage.It offers rich functionality with a variety of options for any enterprise looking to implement contact centers with all the applications to run a world-class operation. In addition, It offer one of the largest and most experienced Professional Services and Customer Support teams in the cloud contact center industry.
Five9 Customers
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Five9 Videos
Overall Reviews
Five9 Reviews (1)
Allison P.
Sales Support
Used the software for : Less than 6 months
Company Size :1-10 employees
Five9
Very convenient and user friendly. It allows you to input your notes as well and setup tasks. As long as you have internet, you can log in to five9 anytime, anywhere. Very reliable and empowers the agent using it.
What do you like best about Five9?
Convenience
What do you dislike about Five9?
Heavy use of data
Five9 FAQs
What are the top 5 features for Five9?
The top 5 features for Five9 are:
- Lead Management
- Contact Management
- Call Recording
- Call Monitoring
- Lead Capture
