What is Five9?
Five9 is a leading provider of cloud contact center software. It are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Five9 Starting Price
Our Awards and Recognition
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Key Features of Five9
Here are the powerful features that make Five9 stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Lead Management
- Contact Management
- Call Recording
- Call Monitoring
- Lead Capture
- Campaign Management
- Call Results
- Call Transfer
- Callback Scheduling
- Campaign Specific Caller ID
- FCC Compliance
- FTC Compliance
Five9 Specifications
Get a closer look at the technical specifications and system requirements for Five9. Find out if it's compatible with your operating system and other software.
Five9 Comparisons
Compare Five9 with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.
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Five9 Description
Here's the comprehensive description of Five9. Gain a brief understanding of its unique features and exceptional benefits.
Five9 provides everything you need to run an inbound, outbound, or blended contact center, including multichannel sophisticated management applications such as real-time and historical reporting, recording, workforce management, quality monitoring , out-of-the-box and custom CRM integrations, and much more. The Five9 Multichannel Contact Center Applications is custom built to cater to your inbound and outbound lead generation efforts. It's software is powered by the unique Five9 Connect technology. Its Natural Language Processing (NLP) engine enables agents to segregate interactions and determine the right contact to engage.It offers rich functionality with a variety of options for any enterprise looking to implement contact centers with all the applications to run a world-class operation. In addition, It offer one of the largest and most experienced Professional Services and Customer Support teams in the cloud contact center industry.
Five9 Customers
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Overall Five9 Reviews
Thinking about using Five9? Check out verified user reviews & ratings based on Five9's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
1 Five9 Reviews
Hear directly from customers who have used Five9. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
AllisonP.
Sales Support
Used the software for : Less than 6 months
Company Size :1-10 employees
Five9
Very convenient and user friendly. It allows you to input your notes as well and setup tasks. As long as you have internet, you can log in to five9 anytime, anywhere. Very reliable and empowers the agent using it.
What do you like best about Five9?
Convenience
What do you dislike about Five9?
Heavy use of data
Alternatives of Five9
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Five9 FAQs
What are the top 5 features for Five9?
The top 5 features for Five9 are:
- Lead Management
- Contact Management
- Call Recording
- Call Monitoring
- Lead Capture
What type of customer support is available from Five9?
The available support which Five9 provides is:
- Phone
- Live support
- Training
