What is Foniva?

Foniva is a contact center software that has many more benefits than just managing endless calls. It helps a business maximise its revenue, reduce its operation costs and optimise agent productivity.

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Foniva Starting Price

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Key Features of Foniva

Here are the powerful features that make Foniva stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Agent availability management
  • Agent performance tracking
  • Automatic call logging
  • Call abandonment rate tracking
  • Call analytics
  • Call authentication
  • Call back options
  • Call Barging
  • Call conferencing
  • Call disposition codes
  • Call forwarding
  • Call history tracking
  • Call metrics reporting
  • Call Monitoring
  • Call prioritization
  • Call Queuing
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Call waiting
  • Call whisper/coaching
  • Caller ID recognition
  • Caller verification
  • Customizable call flows
  • Integration with CRM systems
  • IVR (Interactive Voice Response) system
  • Queue Management
  • Real-time call statistics
  • Skills-Based Routing
  • Voicemail integration
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Foniva Specifications

Get a closer look at the technical specifications and system requirements for Foniva. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
Customization
Mobile Support
Desktop Platforms :
Web app
Language Support :
English
Business :
StartUps
SMBs
Agencies
Available Support :
Email
Company Details :
Company Name : Foniva Contact Center Software
Headquarter : Montreal
Website : Visit Website
Foniva Contact Center Software logo
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Foniva FAQs

What type of customer support is available from Foniva?

The available support which Foniva provides is:

  • Email

Where is the headquarters/company of Foniva located?

The headquarters/company of Foniva is located at Montreal.

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