What is Foniva?
Foniva is a contact center software that has many more benefits than just managing endless calls. It helps a business maximise its revenue, reduce its operation costs and optimise agent productivity.
Foniva Starting Price
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Key Features of Foniva
Here are the powerful features that make Foniva stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Agent availability management
- Agent performance tracking
- Automatic call logging
- Call abandonment rate tracking
- Call analytics
- Call authentication
- Call back options
- Call Barging
- Call conferencing
- Call disposition codes
- Call forwarding
- Call history tracking
- Call metrics reporting
- Call Monitoring
- Call prioritization
- Call Queuing
Foniva Specifications
Get a closer look at the technical specifications and system requirements for Foniva. Find out if it's compatible with your operating system and other software.
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Foniva FAQs
What type of customer support is available from Foniva?
The available support which Foniva provides is:
Where is the headquarters/company of Foniva located?
The headquarters/company of Foniva is located at Montreal.