Fortifi

Release your full business potential with affordable, smart software for sales, marketing, billing and customer support teams. Build stronger relationships, create better customer experiences and work together as one team with Fortifi. 

Fortifi CRM: With Fortifi’s core CRM, it’s easy to keep on top of your relationships. Easily view and manage every detail on your prospects and customers from one central location. Get a full picture of the customer journey with every interaction, email, call and order logged against a contact. Share valuable insights across teams and departments to make sure everyone knows what's going on with your customers. 

Fortifi Billing: Fortifi makes your billing process quick and easy to manage, allowing you to send and receive online payments from anywhere across the world. Handling everything from your order flow, repeat subscriptions, to fraud management and conversion metrics, Fortifi ensures you get paid one time. Define your products, pricing in multiple currencies, offers, subscription cycles, custom cancel and suspend reasons and more, step back and let Fortifi completely handle your billing requirements.

Fortifi Marketing: Fortifi Marketing is a super-fast link tracking system that allows you to track and optimise all of your traffic sources and ensure you spend your budget on the highest converting campaigns. Whether you are looking to run a full affiliate marketing programme, track your PPC ads or optimise call to actions, Fortifi gives you the competitive edge you need to develop effective campaigns and effectively measure return of investment (ROI).

Fortifi Messenger: Engage with your contacts like never before with a powerful email marketing software that builds relationships and increases brand loyalty. Design, personalise and reach out to your prospects and customers with email campaigns that provide a memorable brand experience. Fortifi Messenger also allows you to set up automated sequences of personalised emails to welcome, nurture and onboard new customers, giving you peace of mind that your customers are being looked after, even when you are not available.

Fortifi Support: Create memorable customer experiences with an all-in-one suite of support tools, from ticket management to live chat, knowledgebase to telephone support. Make running your customer support department simple with everything you need to engage with your prospects and customers across a multitude of channels. Connect with your website visitors using live chat, track SLA's and priority email enquiries with ticket management, provide answers to popular questions 24/7 with a knowledge base and integrate your telephone support to answer calls directly from your CRM. 

Everything in Fortifi is integrated into one platform, ensuring that you remove traditional department data silos, increasing team collaboration and reducing software training costs across your organisation.