What is FreeScout?

FreeScout is an open-source help desk and shared mailbox, allowing to turn your email into a fully functional help desk.

FreeScout Starting Price

$ 0/Forever

FreeScout Awards

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FreeScout Screenshots

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Key Features of FreeScout

  • Alerts/Escalation
  • Dashboard
  • Customer Experience Management
  • Trouble Ticketing

FreeScout Users


  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets


  • Deployment:


  • Payment:

    Onetime(Perpetual license)

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English
  • French

FreeScout Pricing

$ 0
  • All features included for free
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FreeScout Description

FreeScout allows to organise a support system for those who can not afford paid services (such as Zendesk or Help Scout) or who need an open source solution. FreeScout inludes all the functions needed to provide a high quality customer support: internal notes, push notifications, phone conversations, forwarding messages and much more. Application can be extended via modules, so it's possibilities are limiteless.

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FreeScout FAQs

How much does FreeScout cost?

The starting price of FreeScout is $ 0/Forever. It has different pricing plans:

  1. Free : $ 0/Forever

FreeScout also provides a free trial to users.

What are the top 5 features for FreeScout?

The top 5 features for FreeScout are:

  • Alerts/Escalation
  • Dashboard
  • Customer Experience Management
  • Trouble Ticketing
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