Top paid & free alternatives to Freshdesk Contact Center (formerly Freshcaller) includes Salesforce, CallHippo, Zoho Desk, CloudTalk, LiveAgent, MyOperator, Bitrix24, Servetel, Zadarma and SparkTG. Analyze a range of top Call Center Software that offer similar benefits at competitive prices. Empower your team by choosing the best Freshdesk Contact Center (formerly Freshcaller) competitor that meets your unique business requirements.
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Best Competitors and Alternatives to Freshdesk Contact Center (formerly Freshcaller)
Showing 1 - 12 of 167 products
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#3
Category Champions | 2024
User Review
This information is based on user reviews.
Salesforce is generally a strong choice if you're looking for a robust CRM platform. Its cloud-based nature means you can access your data from anywhere, which is really handy for teams that are on the move or working remotely. The customization options are extensive, so you can ... Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Alternatives of Salesforce and Freshdesk Contact Center (formerly Freshcaller)
Salesforce review compared to Freshdesk Contact Center (formerly Freshcaller)
"Good priduct and value dor money overall nice no difficulties you can order anything" - Chaudhary Mehmood - None
Most users consider Salesforce is an excellent Freshdesk Contact Center (formerly Freshcaller) alternative.
88.1% of users recommend this product
This information is based on user submitted reviews.
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#4
Category Champions | 2024
User Review
This information is based on user reviews.
It helped me work smoothly, manage my daily tasks, and balance them nicely. Overall, I can say it is a great software for me. Read CallHippo Reviews
Categories in Common with CallHippo
Call Recording Software
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Call Tracking Software
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Predictive Dialer Software
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Telemarketing Software
Common Alternatives of CallHippo and Freshdesk Contact Center (formerly Freshcaller)
CallHippo review compared to Freshdesk Contact Center (formerly Freshcaller)
"It is easy to use" - Sania Shah - Lead Qualification executive
Most users consider CallHippo is an excellent Freshdesk Contact Center (formerly Freshcaller) alternative.
93.8% of users recommend this product
This information is based on user submitted reviews.
#5
Category Champions | 2024
User Review
This information is based on user reviews.
Things I like about it: Zoho Support is a software company that is emerging very quickly nowadays due to its high-quality products and fast, active software. It is very efficient to use, preventing wastage of time, which is its best feature. Read Zoho Desk Reviews
Categories in Common with Zoho Desk
Quality Management Software
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Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
Alternatives of Zoho Desk and Freshdesk Contact Center (formerly Freshcaller)
Zoho Desk review compared to Freshdesk Contact Center (formerly Freshcaller)
"Good quality, fast and active software" - Sadaf
89.8% of users recommend this product
This information is based on user submitted reviews.
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#6
Category Champions | 2024
User Review
This information is based on user reviews.
Now we don't have to outsource our call center because we can handle it with lower costs and fewer in-house workers. A cost-effective solution with easy and fast implementation is what we appreciate the most. Read CloudTalk Reviews
Categories in Common with CloudTalk
Call Recording Software
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Call Tracking Software
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Cloud Telephony Software
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Intelligent Phone System
Alternatives of CloudTalk and Freshdesk Contact Center (formerly Freshcaller)
CloudTalk review compared to Freshdesk Contact Center (formerly Freshcaller)
"Perfect inhouse call centre" - Tomas Cako - Social Media Manager
95% of users recommend this product
This information is based on user submitted reviews.
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#7
Category Champions | 2024
User Review
This information is based on user reviews.
I've been using LiveAgent for around half a year to define client profiles and have also worked several days as a support agent. I liked the easy-to-use interface and navigation, as well as the possibility to find additional information about our clients. The social media integra... Read LiveAgent Reviews
Categories in Common with LiveAgent
Alternatives of LiveAgent and Freshdesk Contact Center (formerly Freshcaller)
LiveAgent review compared to Freshdesk Contact Center (formerly Freshcaller)
"Great software " - Sarune - Digital Marketing
90% of users recommend this product
This information is based on user submitted reviews.
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#8
Category Champions | 2024
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User Review
This information is based on user reviews.
Greatly helped in converting bookings for our hotel and tracking staff efficiency. SMS notifications sent to callers should be a standard feature. Read MyOperator Reviews
Categories in Common with MyOperator
Common Freshdesk Contact Center (formerly Freshcaller) and MyOperator Alternatives
MyOperator review compared to Freshdesk Contact Center (formerly Freshcaller)
"Great Service" - Deepak Motiani - Director
90.9% of users recommend this product
This information is based on user submitted reviews.
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#9
Category Champions | 2024
User Review
This information is based on user reviews.
I came across Bitrix24 after reading great reviews of it on the internet. Initially, I started with the trial version. I must say it is amazing software that helps to organize and keep track of customers, partners, agents, and other contacts in a well-organized way. In short, it ... Read Bitrix24 Reviews
Categories in Common with Bitrix24
Call Recording Software
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Collaboration Software
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Document Management Software
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Enterprise Social Networking Software
Alternatives of Bitrix24 and Freshdesk Contact Center (formerly Freshcaller)
Bitrix24 review compared to Freshdesk Contact Center (formerly Freshcaller)
"A powerful software " - Patrina
91.3% of users recommend this product
This information is based on user submitted reviews.
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#10
Category Champions | 2024
User Review
This information is based on user reviews.
I have been using Servetel for the last three years. They have provided outstanding IVR solutions, with very reliable and amazing after-sales services. Read Servetel Reviews
Categories in Common with Servetel
Alternatives of Servetel and Freshdesk Contact Center (formerly Freshcaller)
Servetel review compared to Freshdesk Contact Center (formerly Freshcaller)
"Amazing IVR Services" - Arjun Singh
100% of users recommend this product
This information is based on user submitted reviews.
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#11
Contenders | 2024
User Review
This information is based on user reviews.
Multi-line and multi-country phone services for your business telecom needs. Suitable for every type of business, with various plans tailored to different business requirements. Read Zadarma Reviews
Categories in Common with Zadarma
Common Freshdesk Contact Center (formerly Freshcaller) and Zadarma Alternatives
Zadarma review compared to Freshdesk Contact Center (formerly Freshcaller)
"Multi-Line Phone System" - Rahul
10% of users recommend this product
This information is based on user submitted reviews.
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#12
Contenders | 2024
User Review
This information is based on user reviews.
Good support and fair pricing. They need to add more features to cater to all user requirements. It should become an all-in-one package with SMS, on-call OTP, etc. Read SparkTG Reviews
Categories in Common with SparkTG
Software Common with Freshdesk Contact Center (formerly Freshcaller) and SparkTG
SparkTG review compared to Freshdesk Contact Center (formerly Freshcaller)
"Suggested for cloud telephony" - Altaf
95% of users recommend this product
This information is based on user submitted reviews.
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