Freshdesk Contact Center (formerly Freshcaller) Alternatives & Competitors

I have been using this app for more than a year now for all my office communication purpose. Most days it works fine, but sometimes out of nowhere the app refuses to start or join a meeting, while other features work fine. Sometimes there is no notification of a chat message. Read RingCentral Reviews

It is an excellent product I Strongly recommend. I adore apps that automatically forward to my mobile phone. Support for sending voice mail messages to email and calling from my cell phone's Ooma number using their app. Read Ooma Reviews

Salesforce has been instrumental in helping our business grow. The platform's versatility, automation, and analytics tools have streamlined our operations and improved our ability to serve our customers. While there is a learning curve, the investment is worth it, and the res... Read Salesforce Reviews

CallHippo provides very good quality connectivity and voice quality over the call. I have experience with 3CX but working on CallHippo gives me better experience. Read CallHippo Reviews

Connect with your team anytime, let your business do the talking, do video calls without any interruptions, and pass-on the messages without any delay using the cloud telephony software Dialpad.... Learn more about Dialpad

It makes my work easier and reduces the timing of my work; I and my employees feel very satisfied with using this software. I am very thankful to the manufacturer of this software. Read DialerHQ Reviews

Pleasant experience, good to use, user friendly. Sales and support team are very responsive. However, will be good if there's further revision on the pricing which will help us in maintaining cost low for the long haul. Read CloudTalk Reviews

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

MyOperator is a cloud-based call management system that provides effective call management solutions for businesses, enabling them to improve their customer service and productivity. Read MyOperator Reviews

The management principle of the company I work for is Bitrix24. Through this software, sales, purchasing, human resources, marketing, and general information of the company are stored. It is normal for companies to use this program, as the annual price of the program is reasonabl... Read Bitrix24 Reviews

Servetel is one of the well-known providers of cloud telephony services in India. It offers different solutions for cloud telephony to address your business needs. It helps spark business communication with your clients. Read Servetel Reviews

I have been using this software from last 8 years its very light,fast and easy to use.Best part it works with any Telco carrier.You can use vicidial software for free as well.as they keep on improving the software it makes this software the best among all the call center. Read VICIdial Reviews

We being in software firm have to handle various calls form our customers and other people daily. Exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our customers in the best possible way.  Read Exotel Reviews

VESTA is a fully featured Call Center Software designed to serve Agencies, Startups. VESTA provides end-to-end solutions designed for Windows. This online Call Center system offers Queue Management at one place. Learn more about VESTA

Very convenient and user friendly. It allows you to input your notes as well and setup tasks. As long as you have internet, you can log in to five9 anytime, anywhere. Very reliable and empowers the agent using it. Read Five9 Reviews

TelTel is a fully featured Call Center Software designed to serve Agencies, SMEs. TelTel provides end-to-end solutions designed for Web App. This online Call Center system offers Call Logging, Interactive Voice Response, Call Scripting, Ble... Learn more about TelTel

VHT Callback is a fully featured Call Center Software designed to serve Agencies, Startups. VHT Callback provides end-to-end solutions designed for Windows. This online Call Center system offers Inbound Call Center, Queue Management at one place. Learn more about VHT Callback

Abacus Cloud is a fully featured Call Center Software designed to serve SMEs, Startups. Abacus Cloud provides end-to-end solutions designed for Windows. This online Call Center system offers Internal Cost Allocation, Inbound Reporting, Outbound Repor... Read Abacus Cloud Reviews

full function help desk to track all customers tickets and activities need to add asset management to mange customers assets and to add one calendar for tasks of team and team leader Read Zoho Desk Reviews

astTECS is a fully featured Call Center Software designed to serve Enterprises, Agencies. astTECS provides end-to-end solutions designed for Web App. This online Call Center system offers Inbound Call Center, Call Logging, Predictive Dialer, Escalati... Learn more about astTECS