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Looking for the best Freshchat alternatives? Top paid and free options include Salesforce, EngageBay, LiveAgent, ControlHippo, Zapier, Kapture CX, HappyFox, Zendesk Chat, Kayako and LiveChat. Evaluate Freshchat alternatives and competitors based on features, pricing, reviews, and ratings to find the right Live Chat Software for your business. Discover options for different business sizes, budgets, and specific requirements.
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Most Popular Freshchat Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Best Competitors and Alternatives to Freshchat
Showing 1 - 15 of 75 products
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#6
Category Champions | 2026
Product Description
This information is provided by vendor.
The text is grammatically correct and does not require any changes. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Alternatives of Salesforce and Freshchat
Salesforce review compared to Freshchat
"Sales Force for NGO for Project and Case Management" - Eric Nyaga - System Analyst
Most users consider Salesforce is an excellent Freshchat alternative.
89.3% of users recommend this product
This information is based on user submitted reviews.
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#7
Category Champions | 2026
Product Description
This information is provided by vendor.
The CRM is good, and I have nothing to complain about. It is really great to work with the software and the support team. They honor the feature requests and work on implementing them, and within a few weeks, the feature is available. Read EngageBay Reviews
Categories in Common with EngageBay
Software Common with Freshchat and EngageBay
EngageBay review compared to Freshchat
"Very very good All in one CRM and Marketing Platform with superior service" - Prashant - Manager
Most users consider EngageBay is an excellent Freshchat alternative.
97.2% of users recommend this product
This information is based on user submitted reviews.
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#8
Category Champions | 2026
Product Description
This information is provided by vendor.
I've been using LiveAgent for around half a year to define client profiles and have also worked several days as a support agent. I liked the easy-to-use interface and navigation, as well as the possibility to find additional information about our clients. The social media integra... Read LiveAgent Reviews
Categories in Common with LiveAgent
Common Alternatives of LiveAgent and Freshchat
LiveAgent review compared to Freshchat
"Great software " - Sarune - Digital Marketing
91% of users recommend this product
This information is based on user submitted reviews.
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#9
Category Champions | 2026
Product Description
This information is provided by vendor.
being part of an IT company Read ControlHippo Reviews
Categories in Common with ControlHippo
Alternatives of ControlHippo and Freshchat
ControlHippo review compared to Freshchat
"Helpful for IT Companies" - Alena - Head of IT
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#10
Contenders | 2026
Product Description
This information is provided by vendor.
Because of the user-friendly interface, I can design unique workflows without being intimidated by the intricacies of programming. I really like that you can search for your software and receive a list of suggestions for things you can automate. In addition, Zapier also offers an... Read Zapier Reviews
Categories in Common with Zapier
Productivity Management Software
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Live Chat Software
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App Builder Software
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Lead Generation Software
Alternatives of Zapier and Freshchat
Zapier review compared to Freshchat
"Zapier is the easiest way to automate your tasks (without programming)" - Drashti Ladani - Social Media Marketer
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#11
Product Description
This information is provided by vendor.
Nice experience. I had an awesome experience with their salespeople. Read Kapture CX Reviews
Categories in Common with Kapture CX
Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
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Live Chat Software
Software Common with Freshchat and Kapture CX
Kapture CX review compared to Freshchat
"Good support service" - Mani - Sales manager
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#12
Emergents | 2026
Product Description
This information is provided by vendor.
HappyFox is a brilliant piece of software that I have come across in the market. I would totally recommend using this software to all my business colleagues, and I plan to use it for my future ventures too. Highly recommended for all! Read HappyFox Reviews
Categories in Common with HappyFox
Ticketing Management Software
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Help Desk Software
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Live Chat Software
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Service Desk Management Software
Common Alternatives of HappyFox and Freshchat
HappyFox review compared to Freshchat
"Brilliant piece of software" - Mayur
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#13
Emergents | 2026
Product Description
This information is provided by vendor.
We have used Zopim for a year and found it to be very efficient and mature live chat software. It offers a free plan that can fit almost any type of business. Recommended. Read Zendesk Chat Reviews
Categories in Common with Zendesk Chat
Common Alternatives of Zendesk Chat and Freshchat
Zendesk Chat review compared to Freshchat
"Simple and Efficient Live Chat tool" - Piyush
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#14
Contenders | 2026
Product Description
This information is provided by vendor.
We have found Kayako to be extremely useful in automating our processes and bringing us on par with other modern businesses. As a family-owned business with mostly manual customer handling, we were initially a little reluctant to use automated customer... Read Kayako Reviews
Categories in Common with Kayako
Help Desk Software
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Live Chat Software
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Service Desk Management Software
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Complaint Management System
Software Common with Freshchat and Kayako
Kayako review compared to Freshchat
"Amazing Software" - Hiral
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#15
Contenders | 2026
Product Description
This information is provided by vendor.
My team has worked on establishing custom integration between our mobile app and LiveChat. The API documentation is excellent; it is clear and full of examples. The overall software is very intuitive. I have always found the admin section of this live chat tool to be well-designe... Read LiveChat Reviews
Categories in Common with LiveChat
Customer Engagement Software
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Whatsapp Marketing Software
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Customer Service Software
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Chatbot Software
Common Alternatives of LiveChat and Freshchat
LiveChat review compared to Freshchat
"Excellently Software" - Drisana
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