Top paid & free alternatives to Freshchat includes Salesforce, EngageBay, LiveAgent, ControlHippo, Zapier, Kapture CX, HappyFox, Zendesk Chat, Kayako and BirdEye. Analyze a range of top Live Chat Software that offer similar benefits at competitive prices. Empower your team by choosing the best Freshchat competitor that meets your unique business requirements.
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Most Popular Freshchat Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
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Best Competitors and Alternatives to Freshchat
Showing 1 - 15 of 74 products
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#6
Category Champions | 2025
User Review
This information is based on user reviews.
Salesforce simplifies billing by leveraging the next generation of billing & revenue recognition. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Common Freshchat and Salesforce Alternatives
Salesforce review compared to Freshchat
"It is easy to use and offer 24x7 customer support" - Ankit Thalal - Content Writer
Most users consider Salesforce is an excellent Freshchat alternative.
89% of users recommend this product
This information is based on user submitted reviews.
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#7
Category Champions | 2025
User Review
This information is based on user reviews.
EngageBay is a comprehensive CRM that offers features for sales, marketing, service desk, live chat, and help center. The best part is that it is robust and reliable. Read EngageBay Reviews
Categories in Common with EngageBay
Common Freshchat and EngageBay Alternatives
EngageBay review compared to Freshchat
"EngageBay is a robust, intuitive and reliable CRM" - Prathusha - BDM
Most users consider EngageBay is an excellent Freshchat alternative.
97.2% of users recommend this product
This information is based on user submitted reviews.
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#8
Category Champions | 2025
User Review
This information is based on user reviews.
Indeed, as the title indicates, this software helped me stay organized throughout the realization of various projects. Thanks to this software, I was able to organize a charity run with thousands of motivated runners. Thank you very much for developing this software. Read LiveAgent Reviews
Categories in Common with LiveAgent
Alternatives of LiveAgent and Freshchat
LiveAgent review compared to Freshchat
"very useful " - Melvin
91% of users recommend this product
This information is based on user submitted reviews.
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#9
Category Champions | 2025
User Review
This information is based on user reviews.
Even though a few things were not according to my business, the manager and team still cooperated with us to meet our requirements. Read ControlHippo Reviews
Categories in Common with ControlHippo
Alternatives of ControlHippo and Freshchat
ControlHippo review compared to Freshchat
"Customer Satisfaction is their top priority" - Singh A. - Information Systems Eng.
92% of users recommend this product
This information is based on user submitted reviews.
Free Demo
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#10
Contenders | 2025
User Review
This information is based on user reviews.
Zapier has revolutionized my workflow automation by connecting apps effortlessly and saving time. Read Zapier Reviews
Categories in Common with Zapier
Productivity Management Software
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Live Chat Software
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App Builder Software
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Lead Generation Software
Alternatives of Zapier and Freshchat
Zapier review compared to Freshchat
"Automating Workflows with Zapier" - Divya Nair - Productivity Expert
93% of users recommend this product
This information is based on user submitted reviews.
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#11
User Review
This information is based on user reviews.
I have been with Kapture since 2016. My team and I onboarded Kapture CRM after they won the Google Launchpad Accelerator award. In recent years, the platform has consistently matured with respect to features and user interface. The latest features, such as the Knowledge Manage... Read Kapture CX Reviews
Categories in Common with Kapture CX
Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
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Live Chat Software
Common Alternatives of Kapture CX and Freshchat
Kapture CX review compared to Freshchat
"Intuitive user interface with Extensive Functionalities" - Jayakrishanj - Customer service manager
96% of users recommend this product
This information is based on user submitted reviews.
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#12
Emergents | 2025
User Review
This information is based on user reviews.
HappyFox is a brilliant piece of software that I have come across in the market. I would totally recommend using this software to all my business colleagues, and I plan to use it for my future ventures too. Highly recommended for all! Read HappyFox Reviews
Categories in Common with HappyFox
Ticketing Management Software
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Help Desk Software
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Live Chat Software
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Service Desk Management Software
Common Freshchat and HappyFox Alternatives
HappyFox review compared to Freshchat
"Brilliant piece of software" - Mayur
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#13
Emergents | 2025
User Review
This information is based on user reviews.
We have used Zopim for a year and found it to be very efficient and mature live chat software. It offers a free plan that can fit almost any type of business. Recommended. Read Zendesk Chat Reviews
Categories in Common with Zendesk Chat
Common Freshchat and Zendesk Chat Alternatives
Zendesk Chat review compared to Freshchat
"Simple and Efficient Live Chat tool" - Piyush
90% of users recommend this product
This information is based on user submitted reviews.
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#14
Contenders | 2025
User Review
This information is based on user reviews.
Energizing work, awesome administration, work culture, collaborators, advantages, and trips are a lifestyle at Kayako. The management even plays sports with workers and blends with everyone. Aside from this, their high standards of quality push everyone's limits to perform better... Read Kayako Reviews
Categories in Common with Kayako
Help Desk Software
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Live Chat Software
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Service Desk Management Software
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Complaint Management System
Common Alternatives of Kayako and Freshchat
Kayako review compared to Freshchat
"Complete Package" - Shiva - Senior Consultant
80% of users recommend this product
This information is based on user submitted reviews.
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#15
Contenders | 2025
User Review
This information is based on user reviews.
It is a good service, and you learn a lot from the website. Then you learn a lot about work. After that, you could work at a different school and make a lot of money. Read BirdEye Reviews
Categories in Common with BirdEye
Common Freshchat and BirdEye Alternatives
BirdEye review compared to Freshchat
"it was a great service" - Rayce Bishop - none
70% of users recommend this product
This information is based on user submitted reviews.
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