20 Best Competitors and Alternatives to Freshdesk

Showing 1 - 20 of 147 products
#1

We have been using this software for the last 3-4 years and have not faced any issues. This is very useful software. I will surely refer this software to my friends also. Read Zendesk Reviews

Starting Price: $19 Agent/Month

Mobile App
API

Common Zendesk and Freshdesk Alternatives

Zendesk review compared to Freshdesk

"This software is amazing" - Pooja

#2

Well as you know everything has two side. So, also this software has pros and cons.but overall its nice.u must try it and observed. It isn't good.By the way I'm not expert so ,I didn't tell you more about this. I'm really impressed by it. So, I recommend it to every person to use... Read ManageEngine ServiceDesk Plus Reviews

Starting Price: $8 Technician/Month

Common ManageEngine ServiceDesk Plus and Freshdesk Alternatives

ManageEngine ServiceDesk Plus review compared to Freshdesk

"I used this for a good time, it's best" - Mudit Mishra

#3

Very easy to keep everything organized and to keep track of everything. We are a small and growing e-commerce business using Hiver for 2+ years. It helps to keep everything from being lost in the shuffle and allows us to share important information about our clients amongst the t... Read Hiver Reviews

Starting Price: $14 User/Month

Common Hiver and Freshdesk Alternatives

Hiver review compared to Freshdesk

"They are fantastic at onboarding. They kept offering follow ups even when everybody was up and using it." - Waleed Farooq

#4

Salesforce helps us to get leads from various sources like the web from its web-to-lead functionality, and while capturing the leaders from the web, it gets automatically synced to our salesforce. There are multiple clouds like sales that help us manage all our sales and keep tra... Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API

Common Salesforce and Freshdesk Alternatives

Salesforce review compared to Freshdesk

"Salesforce CRM platform review" - RUCHIKA GUPTA

#5

So far it has proven to be a very stable and efficient program. It has the option to print remotely. It works perfectly with SaaS and web implementations. The screen can be shared. Multiple monitors can be accessed using the remote desktop software. Has a solid file transfer mode Read RemotePC Reviews

Starting Price: Available on Request

Comparison:

RemotePC VS LogMeIn

Common RemotePC and Freshdesk Alternatives

RemotePC review compared to Freshdesk

"RemotePC is one of the best softwares to work remotely" - Avinash mishra

#6

Essential tool for ticketing purpose, provides many features and services. Includes the ITIL practices such as Incident, problem, change management. Can link tickets to one another. Can be integrated with other softwares Read SysAid Reviews

Starting Price: Available on Request

SysAid review compared to Freshdesk

"Good and essential tool for ticketing purpose" - Prachi

#7

Wonder full app! I really like the user interface, dashboard and also like the QR code feature. Satisfied with the app management system. Thank you ubiAttendance Read ControlHippo Reviews

Starting Price: Available on Request

Common ControlHippo and Freshdesk Alternatives

ControlHippo review compared to Freshdesk

"Wonderful App" - Riya Shakya

#8

We use Hubspot as our CRM for Sales and Marketing. We use it for lead management, workflow creation, Campaign operations, Lead database, etc. A great tool for building automation too Read Hubspot CRM Reviews

Starting Price: $45 Per Month

Mobile App

Common Hubspot CRM and Freshdesk Alternatives

Hubspot CRM review compared to Freshdesk

"Good for building automation" - Nohin Nelson

#9

Onboarding employees became a lot easier once we implemented ProProfs Knowledge Base. Using the ready-made templates, we could effortlessly create various documents like HR policies and employee handbooks. Moreover, the tool allowed our new hires to complete the onboarding proces... Read ProProfs Knowledge Base Reviews

Starting Price: Available on Request

API
Free Trial

Common ProProfs Knowledge Base and Freshdesk Alternatives

ProProfs Knowledge Base review compared to Freshdesk

"Streamlined our employee onboarding process" - vaibhav dutt

#10

We started using ProProfs Help Desk as a replacement for our in-house ticketing system. The tool was recommended to us by many businesses who had lately adopted multiple ProProfs products. We use this tool to efficiently handle all our inbound and outbound email communications fr... Read ProProfs Help Desk Reviews

Starting Price: $30 Per Month

API
Free Trial

Common ProProfs Help Desk and Freshdesk Alternatives

ProProfs Help Desk review compared to Freshdesk

"One of the best ticketing software available in the market" - Bernice Sander

#11

It is a good ticketing software. It is very easy to use. This made our process smoother. The backend support team is also nice. We get on-time support from them. Read Faveo HelpDesk Reviews

Starting Price: $5500 Onetime

API
Free Trial

Common Faveo HelpDesk and Freshdesk Alternatives

Faveo HelpDesk review compared to Freshdesk

"Ticketing softwer " - Manisha Nayak

#12

EngageBay is one of the easiest CRMs that I have ever used. It has all the features of Sales and Marketing. The user interface is Simple and easy to understand. Read EngageBay Reviews

Starting Price: Available on Request

Free Trial

Comparison:

EngageBay VS Pardot

EngageBay review compared to Freshdesk

"Easy to use CRM at affordable price" - Ana

#13

The servicenow tool is a ticketing tool majorly used for handling incidents, access request, problem management, and populating those requests to be resolved by their individual handling teams Read ServiceNow ITSM Reviews

Starting Price: Available on Request

API

Common ServiceNow ITSM and Freshdesk Alternatives

ServiceNow ITSM review compared to Freshdesk

"Featuring the itsm tool" - Kanika Gupta

#14

Roboeyelabs is a fully featured Help Desk Software designed to serve Startups, Agencies. Roboeyelabs provides end-to-end solutions designed for Web App. This online Help Desk system offers Service Level Agreement (SLA) Management, Multi-Channel ... Learn more about Roboeyelabs

Starting Price: Available on Request

API

Common Roboeyelabs and Freshdesk Alternatives

#15

MSM is a fully featured Help Desk Software designed to serve Startups, SMEs. MSM provides end-to-end solutions designed for Windows. This online Help Desk system offers IT Asset Management, Automated Routing, Asset Tracking, Release & Deployment Mana... Learn more about MSM

Starting Price: Available on Request

API

Common MSM and Freshdesk Alternatives

#16

Dixa is a fully featured Help Desk Software designed to serve SMEs, Startups. Dixa provides end-to-end solutions designed for Macintosh. This online Help Desk system offers Manual Dialer, Real-time Chat, Call Logging, Escalation Management, Multi-Cha... Learn more about Dixa

Starting Price: Available on Request

API

Comparison:

Dixa VS Zendesk

Common Dixa and Freshdesk Alternatives

#17

iHelpdesk is a fully featured Help Desk Software designed to serve Agencies, Enterprises. iHelpdesk provides end-to-end solutions designed for Windows. This online Help Desk system offers Alerts / Escalation, Email Integration, Knowledge Base Managem... Learn more about iHelpdesk

Starting Price: Available on Request

API

Common iHelpdesk and Freshdesk Alternatives

#18

Connex One is a fully featured Help Desk Software designed to serve Enterprises, Agencies. Connex One provides end-to-end solutions designed for Web App. This online Help Desk system offers Alerts / Escalation, Service Level Agreement (SLA) Managemen... Learn more about Connex One

Starting Price: Available on Request

API

Common Connex One and Freshdesk Alternatives

#19

Intuitive customer support software with support ticketing and live chat features designed for teams and companies that are looking to promote support efficiency from a single platform. Learn more about SympoQ

Starting Price: $5 Agent/Month

API
Free Trial

Common SympoQ and Freshdesk Alternatives

#20

Adjutas is a fully featured Help Desk Software designed to serve Enterprises, Agencies. Adjutas provides end-to-end solutions designed for Web App. This online Help Desk system offers Knowledge Base Management, Ticket/Issue Tracking at one place. Learn more about Adjutas

Starting Price: Available on Request

API

Common Adjutas and Freshdesk Alternatives

Last Updated: July 13, 2023