Service Desk Management Freshservice

Freshservice

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 4.7 (3)

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Overview

Freshservice is a cloud based ITIL Service Desk & IT Service Management (ITSM) solution that adds user experience on top of powerful Ticketing & Asset Management capabilities serving more than 13000 customers worldwide.

Pricing of Freshservice

Click here to get detailed pricing as per your requirements.


Specifications

Deployment    Web Base
Payment     SAAS
API    Yes
Customization    Yes
Mobile Support    Yes
Other Categories Project Management Software , Ticketing Management Software , Help Desk Software , Asset Management Software
Languages support Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Swedish
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Base
Web Base and Installed
Api
Both (SAAS & One time)

Who uses Freshservice

Personal StartUps SMEs Agencies Enterprises

Platforms

Web App Windows Macintosh

Mobile Platforms

iOS Android WinPhone BlackBerry
Personal
StartUps
SMEs
Agencies
Enterprises
WebApp
Windows
Macintosh
iOS
Android
Windows Phone
BlackBerry

Company Details

Company Name Freshworks
 Website Visit Website
 Headquarter Chennai

Description


Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000+ customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Freshservice Screenshots (6)

Freshservice Video

Customers

Customers

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Freshservice Customers
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Freshservice Customers
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Freshservice Customers

User Reviews (3) Ask a question

Best software among all

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I have used different software’s to control my management issues and this software has resulted to be the best one I have ever discovered. The ease of using it and the most reliable solution to your problems is the best feature about this software.

Perfect solution with high quality

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It has been four years since I have been using this software for my own convenience and there have not even a single flaw that I found. My management has become more effective because of different strategies I got from this software. I can say it gives you the best quality at the cheapest price.

Most reliable solution

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Freshservice has been the most promising software that I have ever used. My experience started with the demo pack which resulted in buying a monthly plan which was sooner changed with a yearly pack. The six years of the journey using this software have surely helped my business to reach to its new heights.


FAQs of Freshservice

Q. What are the main features of Freshservice?

Note : We are updating soon

Q. How much do the Freshservice cost?

Cost not specify.

Free trial : Available.

Q. Who are the typical users of Freshservice?

Freshservice has the following typical customers: Personal, Startups, SMEs, Agencies, Enterprises.

Q. Which mobile platform does Freshservice support?

Freshservice supports the following devices: IOS, Android, WinPhone, Blackberry

Q. Which operating system does Freshservice support?

Freshservice support the following operation system : Web App, Windows, Macintosh

Q. What payment method does Freshservice support?

Freshservice support the following payment methods : SAAS.

Q. What is the deployment type?

Freshservice has deployment type : Web Base.