Freshsurvey
What is Freshsurvey?
Create and share NPS, eNPS, CES and CSAT surveys across multiple channels and understand what your customers really think. Collect responses and run follow-up actions and view your survey results on separate dashboards and gain insights.
Freshsurvey Starting Price
Our Awards and Recognition
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Freshsurvey Screenshots
Key Features of Freshsurvey
Here are the powerful features that make Freshsurvey stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- 360 Degree Feedback
- Account Alerts
- Account Management
- Accounting Management
- Analytics
- Call Reporting
- Communication Management
- Complaint Monitoring
- Customer Engagement
- Customer Lifecycle Management
- Customer Management
- Customer Support
- Dashboard
- Feedback Collection
- Feedback widget
- Health Score
- 360 Degree Feedback
- A/B Testing
- Abbreviation Detection
- Academic/Education
- Account Alerts
- Account Management
- Action Management
- Ad hoc Analysis
- Ad Hoc Reports
- Aggregate Reports
- Analytics
- Application Development
- Appointment Management
- Approval Process Control
- Archiving & Retention
- Assignment Management
- Churn Management
- Close The Loop
- Communication Management
- Community Management
- Custom Survey URLs
- Customize On-Brand
- Data Analysis Tools
- Data Import & Export
- Email Marketing / SMS Marketing
- Embeddable Survey
- Feedback Collection
- Mobile Survey
- Multi Channel Management
- Multi Languages
- NPS Trends
- Offline Response Collection
- 360 Degree Feedback
- Action Planning and Follow-up
- Anonymous Survey Option
- Benchmarking
- Customizable survey templates
- Customizable Survey Themes and Branding
- Data Visualization and Reporting
- Employee Engagement Measurement
- Employee Feedback Collection
- Employee Satisfaction Measurement
- Employee Survey
- Employee Survey Benchmarks and Industry Comparisons
- Employee Well-being Assessment
- Employer of Record
- Multi-language Surveys
- Multiple Survey Formats
Freshsurvey Specifications
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Freshsurvey Comparisons
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Freshsurvey Description
Here's the comprehensive description of Freshsurvey. Gain a brief understanding of its unique features and exceptional benefits.
Champion your CX and EX, and achieve your business goals with Freshsurvey, a free survey software. Capture, analyze and act on customer feedback. Create surveys that use conditional logic to ask relevant questions.
With Freshsurvey you can:
Create NPS/ CSAT/ CES surveys in up to 40 languages
Create and deliver brand-aligned surveys
Manage contacts better with Lists and segments
Distribute your surveys across a variety of channels, including Email, Email Embed, Web app embed, and Share surveys as a web link
Address survey fatigue with skip logic, display logic, and survey throttling features
Run follow-ups and automation using workflows
Gain actionable insights through our dashboards and reports
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Freshsurvey FAQs
What are the top 5 features for Freshsurvey?
The top 5 features for Freshsurvey are:
- Survey Management
- Feedback Management
- Surveys & Feedback
- Campaign Management
- Analytics
What type of customer support is available from Freshsurvey?
The available support which Freshsurvey provides is:
- Tickets
Where is the headquarters/company of Freshsurvey located?
The headquarters/company of Freshsurvey is located at Chennai.
