Front
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What is Front?
Front is a customer operations system that enables support, sales, and account management teams to provide outstanding service at scale. Front combines the efficiency of a help desk and the comfort of email with automated workflows and real-time cooperation behind the scenes to simplify client communication.
Pricing
Front Starting Price
$ 59/Per Month
Awards
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Key Features of Front
Here are the powerful features that make Front stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Shared Inboxes
- Team Collaboration
- Automated Workflows
- Analytics And Reporting
- CRM Integrations
- Email Templates
- Canned Responses
- Customizable Tags
- Sla Management
- Mobile App
- Multi Channel Support
- Customer Profiles
- Internal Comments
- Collision Detection
- Customizable Signatures
- Third Party Integrations
- Task Management
- Customizable Views
- Api Access
- Real Time Notifications
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Front Screenshots
Front Pricing
Here are the pricing plans for Front. Choose the plan that best fits your requirements and budget. Get Detailed Front pricing as per your requirements.
Growth
$ 59
Per Month
- Guided rule templates that automate your repeated workflows
- Omnichannel communications
- Easy-to-use, collaborative inbox
- Close to 100 out-of-the-box integrations, including CRM, automation, and voice communication and telephony
- Reporting and analytics for team performance, customer satisfaction, SLAs and more
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Scale
$ 99
Per Month
- Flexible rule options, including a custom rule builder and smart rules with dynamic variables
- Detailed insights with account-based analytics to optimize each customer’s experience
- Enterprise-grade security and compliance
- Superior team management with SCIM/user provisioning, SSO, custom roles and permissions, and more
- Onboarding and solution design
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Premier
$ 299
Per Month
- Highest usage caps across all features
- Additional success services, including Premier Onboarding
- Custom Build Hours (including API advisory and integration development)
- Video conferencing support
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The pricing information for Front is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 20th April 2025.
Free Trial is available
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Front Specifications
Get a closer look at the technical specifications and system requirements for Front. Find out if it's compatible with your operating system and other software.
Company Details :
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Front Comparisons
Compare Front with other similar options available in Customer Service Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Front Description
Here's the comprehensive description of Front. Gain a brief understanding of its unique features and exceptional benefits.
Front enables teams to centralise communications across channels, route them to the appropriate person, and gain visibility and insights into all of their customer operations.
Front transforms client operations by offering an extensive system that enables support, sales, and account management teams to provide outstanding service on a broad scale. Its smooth integration of email's recognizable interface with a help desk's efficiency is enhanced by real-time collaboration tools and automated workflows.
Through this combination, teams can focus on communications from several channels, guaranteeing they reach the right person and providing useful insights and visibility across their customer operations.
Front has a sizable user base of over 8000 companies that depend on its features to improve client growth, lower churn, increase retention rates, and streamline operations.
Keyboard shortcuts, message templates, workflow automations, scheduled sending, follow-up reminders, and individual email management are just a few of the features that Front offers to increase team efficiency further. Administrators have complete control over permissions, provisioning, and access rights. Additionally, strong security features, like industry-standard encryption and daily backups, protect customer data.
Front invests in enterprise-grade frameworks like GDPR and SOC 2 to guarantee user data privacy and safety. It is committed to providing a reliable and safe platform that helps businesses maximize their customer operations and its commitment to security and regulatory compliance.
Front Resources
Overall Front Reviews
Thinking about using Front? Check out verified user reviews & ratings based on Front's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Front Pros and Cons Based on Customer Reviews
"The overview dashboard provides a clear understanding of tasks and priorities."
"User appreciates the reliable performance and minimal downtime."
"The collaborative features enhance team communication and efficiency."
"User thinks there could be more message templates for better communication."
"Occasional syncing issues with certain email providers have been reported."
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Review Source: Organic
Best performance of Front
I browsed a website and gained a general understanding of it. Email is simple to use, and I am using it right now. It works very well, and I suggest my office colleague use it.
Front After Sales Service Rating
What do you like best about Front?
Here, the overview dashboard provides understanding, knowledge, and user confirmation details.
What do you dislike about Front?
here i wish there will be more message template that help to user for good conversation.
What features is Front currently missing?
right now not.
What other products like Front have you used or evaluated?
no
Useful 0
Alternatives of Front
Explore alternative software options that can fulfill similar requirements as Front. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Front FAQs
How much does Front cost?
The starting price of Front is $ 59/Per Month. It has different pricing plans:
- Growth : $ 59/Per Month
- Scale : $ 99/Per Month
- Premier : $ 299/Per Month
Front also provides a free trial to users.
What apps do Front integrate with?
Front integrates with various apps:
- Dialpad
- Slack
- Telegram
- Twilio
- Chatra
- Drift
- Flow.ai
- FormCrafts
- Intercom
- Justcall
- Meya
- Moveo.AI
- Postscript
- Talkdesk
- Liveweb
What are the top 5 features for Front?
The top 5 features for Front are:
- CRM & Sales Dashboards
- Email Integration
- Email Templates
- Help Desk
- Task Management
What types of businesses does Front serve?
Front serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
How is Front commonly used?
Front is commonly used for various purposes, such as CRM, Ticketing Management, Customer Experience Management and more.
Who are the primary competitors of Front?
The three major competitors of Front are Textline, FreeScout and Applied CSR24. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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