What is Front?

Front is a customer operations system that enables support, sales, and account management teams to provide outstanding service at scale. Front combines the efficiency of a help desk and the comfort of email with automated workflows and real-time cooperation behind the scenes to simplify client communication.

Pricing

Front Starting Price

$ 59/Per Month

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Key Features of Front

Here are the powerful features that make Front stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • CRM & Sales Dashboards
  • Email Integration
  • Email Templates
  • Help Desk
  • Task Management
  • Appointment Management
  • Performance Metrics
  • Social Media Integration
  • File Sharing
  • Workflow Management
  • Surveys & Feedback
  • Dashboard
  • Analytics
  • Knowledge Base
  • Service Level Agreement (SLA) Management
  • Customization
  • Communication Management
  • Video Content
  • Multi-Channel Communication
  • Customer Engagement
  • Templates
  • Live Chat
  • Usage Tracking / Analytics
  • Reporting/Analytics
  • Audio Content
  • Account Management
  • Personalization
  • Data Source Integrations
  • Alerts / Escalation
  • Team Assignments
  • Ticket/Issue Tracking
  • Ticketing
  • Omnichannel
Show More

Front Pricing

Here are the pricing plans for Front. Choose the plan that best fits your requirements and budget. Get Detailed Front pricing as per your requirements.

Growth
$ 59
Per Month
  • Guided rule templates that automate your repeated workflows
  • Omnichannel communications
  • Easy-to-use, collaborative inbox
  • Close to 100 out-of-the-box integrations, including CRM, automation, and voice communication and telephony
  • Reporting and analytics for team performance, customer satisfaction, SLAs and more
Pricing
Scale
$ 99
Per Month
  • Flexible rule options, including a custom rule builder and smart rules with dynamic variables
  • Detailed insights with account-based analytics to optimize each customer’s experience
  • Enterprise-grade security and compliance
  • Superior team management with SCIM/user provisioning, SSO, custom roles and permissions, and more
  • Onboarding and solution design
Pricing
Premier
$ 299
Per Month
  • Highest usage caps across all features
  • Additional success services, including Premier Onboarding
  • Custom Build Hours (including API advisory and integration development)
  • Video conferencing support
Pricing

Front Specifications

Get a closer look at the technical specifications and system requirements for Front. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Tickets
Integrations :
  • Dialpad
  • Whatsapp
  • Facebook
  • Instagram
  • Slack
  • Telegram
  • Twilio
  • Chatra
  • Drift
  • Flow.ai
  • FormCrafts
  • Intercom
  • Justcall
  • Meya
  • Moveo.AI
  • Postscript
  • Talkdesk
  • Twitter
  • Liveweb
Company Details :
Company Name : FrontApp, Inc.
Headquarter : San Francisco
Website : Visit Website
Full Address : 1455 Market St, San Francisco, California 94102, US

Front Comparisons

Compare Front with other similar options available in Customer Service Software. Explore the key differences to see why it's the top choice for businesses and individuals.

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Front Description

Here's the comprehensive description of Front. Gain a brief understanding of its unique features and exceptional benefits.

Front enables teams to centralise communications across channels, route them to the appropriate person, and gain visibility and insights into all of their customer operations.

Front transforms client operations by offering an extensive system that enables support, sales, and account management teams to provide outstanding service on a broad scale. Its smooth integration of email's recognizable interface with a help desk's efficiency is enhanced by real-time collaboration tools and automated workflows.

Through this combination, teams can focus on communications from several channels, guaranteeing they reach the right person and providing useful insights and visibility across their customer operations.
Front has a sizable user base of over 8000 companies that depend on its features to improve client growth, lower churn, increase retention rates, and streamline operations.

Keyboard shortcuts, message templates, workflow automations, scheduled sending, follow-up reminders, and individual email management are just a few of the features that Front offers to increase team efficiency further. Administrators have complete control over permissions, provisioning, and access rights. Additionally, strong security features, like industry-standard encryption and daily backups, protect customer data.

Front invests in enterprise-grade frameworks like GDPR and SOC 2 to guarantee user data privacy and safety. It is committed to providing a reliable and safe platform that helps businesses maximize their customer operations and its commitment to security and regulatory compliance.

 

Front Videos

Overall Front Reviews

Thinking about using Front? Check out verified user reviews & ratings based on Front's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 1 Review

Write a Review Or
Ask a question
Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Front Pros and Cons

"Here,overview dashboard giving understanding knowlegde and user confirmation detail."

"here i wish there will be more message template that help to user for good conversation."

1 Front Reviews

Hear directly from customers who have used Front. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

SAGARM.

R&D Engineer

Used the software for : Free trial (Daily)

Company Size :1001-5000 employees

Verified By : google

5.0

Jan 24, 2024

Best performance of Front

Here, I browse a website and gain a general understanding of it. How simple is email, and I'm using it right now, and it works very well and suggest my office collegue for use it.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Front After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Front?

Here,overview dashboard giving understanding knowlegde and user confirmation detail.

What do you dislike about Front?

here i wish there will be more message template that help to user for good conversation.

What features is Front currently missing?

right now not.

What other products like Front have you used or evaluated?

no

Alternatives of Front

Explore alternative software options that can fulfill similar requirements as Front. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Front FAQs

How much does Front cost?

The starting price of Front is ₹ 4248/Per Month. It has different pricing plans:

  1. Growth : ₹ 4248/Per Month
  2. Scale : ₹ 7128/Per Month
  3. Premier : ₹ 21528/Per Month

Front also provides a free trial to users.

What apps do Front integrate with?

Front integrates with various apps:

  • Dialpad
  • Whatsapp
  • Facebook
  • Instagram
  • Slack
  • Telegram
  • Twilio
  • Chatra
  • Drift
  • Flow.ai
  • FormCrafts
  • Intercom
  • Justcall
  • Meya
  • Moveo.AI
  • Postscript
  • Talkdesk
  • Twitter
  • Liveweb

What are the top 5 features for Front?

The top 5 features for Front are:

  • CRM & Sales Dashboards
  • Email Integration
  • Email Templates
  • Help Desk
  • Task Management
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