What is FSM Grid?

FSM Grid is a comprehensive Field Service Management Software designed to transform and simplify the complexity of service businesses, focusing on delivering optimum operational visibility and performance.

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Key Features of FSM Grid

Here are the powerful features that make FSM Grid stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Work Order Management
  • Scheduling And Dispatching
  • Mobile Access
  • Gps Tracking
  • Inventory Management
  • Customer Management
  • Billing And Invoicing
  • Service History Tracking
  • Time Tracking
  • Reporting And Analytics
  • Contract Management
  • Quote Management
  • Technician Management
  • Job Costing
  • Parts Management
  • Warranty Management
  • Customer Portal
  • Signature Capture
  • Notifications And Alerts
  • Integration Capabilities
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FSM Grid Screenshots

FSM Grid Specifications

Get a closer look at the technical specifications and system requirements for FSM Grid. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : FSM Global Technologies
Full Address : Suite # 216, Building # 3, Dubai Internet City, Dubai, UAE
Overview Provided by : Dinesh Babu D
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Language Support :
Arabic
English
French
Spanish
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Live Support
Integrations :

FSM Grid Comparisons

Compare FSM Grid with other similar options available in Field Service Management Software. Explore the key differences to see why it's the top choice for businesses and individuals.

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FSM Grid Description

Here's the comprehensive description of FSM Grid. Gain a brief understanding of its unique features and exceptional benefits.

  • FSM Grid id a 360 degree, IoT enabled platform that brings together customers, field technicians/agents, inhouse teams/dispatchers, admin/managers and vendors/subcontractors.
  • Recognized as a niche player in Gartner's Field Service Management Magic Quadrant and mentioned in their Critical Capabilities report 2020.  
  • With capabilities including Intelligent Scheduling and Dynamic Dispatching, Work Order Management, Multiple Vendor Management, IoT Enabled Predictive Maintenance, Contracts & SLA Management, Dynamic Forms and Check Lists, Location Management, Parts and Inventory Management, Quotation Management, Analytics and Reports, Admin/User Portal, Customer portal, Vendor Portal, Mobile Applications and more, FSM Grid enables organizations to manage their field service ecosystem, remote workforce and offer exceptional service to their end customers.
  • With a shorter implementation cycle, FSM Grid is empowering Field Staff across different industries and helps in saving cost, effort, and time..

FSM Grid Resources

Overall FSM Grid Reviews

Thinking about using FSM Grid? Check out verified user reviews & ratings based on FSM Grid's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 1 Review

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Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 0%

Likelihood to recommend

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FSM Grid Pros and Cons Based on Customer Reviews

"The history and report functions are impressive, providing comprehensive client and equipment histories."

"User likes that FSM Grid has streamlined work allocation and tracking, making the technical department more efficient."

"The system is user-friendly and not overly complicated, offering exactly what is needed to assist clients productively."

"Some users think that the app could benefit from improved offline functionality to mitigate connectivity issues."

"The FSM Grid app sometimes struggles with signal issues, especially in areas with poor connectivity, leading to occasional crashes."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 1 out of 1 Reviews

Fantasia

QA Manager

5.0

Jan 12, 2023

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Lomaen Medical FSM Grid review

FSM Grid has streamlined our technical department and how work is allocated and tracked. The system is not overly complicated and offers us exactly what we need to assist our clients productively. The development team is always very helpful and willing to go the extra mile to help.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

FSM Grid After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about FSM Grid?

The history & report functions are very impressive. It is always very easy to find a comprehensive history for each client, piece of equipment, work type, etc.

What do you dislike about FSM Grid?

The FSM Grid app sometimes has issues with signal, and being that we are in South Africa, signal isnt always the best, which can then cause the app to crash slightly.

What features is FSM Grid currently missing?

A user log to see what changes where made & by who.

What other products like FSM Grid have you used or evaluated?

We previously used Maximizer CRM before switching to FSM grid.

How FSM Grid is better/different from its competitors?

It offers more history & the dispatch board and scheduling is much better than our previous system & makes it easier to keep track of technicians

Alternatives of FSM Grid

Explore alternative software options that can fulfill similar requirements as FSM Grid. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

FSM Grid FAQs

What apps do FSM Grid integrate with?

FSM Grid integrates with various apps:

  • Yes
  • Can be integrated with the customer's existing systems

What are the top 5 features for FSM Grid?

The top 5 features for FSM Grid are:

  • Inventory Management
  • Task Management
  • Time Tracking
  • Vendor Management
  • Appointment Management

What type of customer support is available from FSM Grid?

The available support which FSM Grid provides is:

  • Phone
  • Email
  • Live support

What types of businesses does FSM Grid serve?

FSM Grid serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is FSM Grid commonly used?

FSM Grid is commonly used for various purposes, such as After Sales Service Management, IoT, Customer Service and more.

Who are the primary competitors of FSM Grid?

The three major competitors of FSM Grid are IFS, ServiceMax and Microsoft Dynamics 365 Field Service. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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