Top paid & free alternatives to Gainsight includes Salesforce, Zendesk, Zoho Desk, Bitrix24, Raiseaticket, Accelo, Intercom, Hiver, Crisp and BombBomb. Analyze a range of top Customer Success Software that offer similar benefits at competitive prices. Empower your team by choosing the best Gainsight competitor that meets your unique business requirements.
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Most Popular Gainsight Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Best Competitors and Alternatives to Gainsight
Showing 1 - 11 of 40 products
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#2
Category Champions | 2025
User Review
This information is based on user reviews.
Our sales team uses Salesforce for sales purposes. We use Salesforce to handle customer data and analyze it to perform retargeting for purchases. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Software Common with Gainsight and Salesforce
Salesforce review compared to Gainsight
"Easy to use" - Milan Zadfiya - Mern Stack Developer
Most users consider Salesforce is an excellent Gainsight alternative.
89.3% of users recommend this product
This information is based on user submitted reviews.
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#3
Category Champions | 2025
User Review
This information is based on user reviews.
The text is grammatically correct as it is. No changes are needed. Read Zendesk Reviews
Categories in Common with Zendesk
Common Alternatives of Zendesk and Gainsight
Zendesk review compared to Gainsight
"Powerful features and user-friendly customer support system" - Emilia Davids - HR Manager
Most users consider Zendesk is an excellent Gainsight alternative.
88.4% of users recommend this product
This information is based on user submitted reviews.
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#4
Category Champions | 2025
User Review
This information is based on user reviews.
Zoho Desk is a great company software provider. Zoho CRM, Desk, Manage Engine, Domain, and Mail are good software. Read Zoho Desk Reviews
Categories in Common with Zoho Desk
Quality Management Software
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Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
Alternatives of Zoho Desk and Gainsight
Zoho Desk review compared to Gainsight
"Excellent service and support I m very happy to use zoho support and service. " - Harish Goswami - IT Manager
89.6% of users recommend this product
This information is based on user submitted reviews.
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#5
Category Champions | 2025
User Review
This information is based on user reviews.
Overall experience is good. Tasks become easy to list and sort. Reporting and coordination also improve with the help of this tool. Time spent on a task can be recorded. They could make the user interface more interesting. Read Bitrix24 Reviews
Categories in Common with Bitrix24
Call Recording Software
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Collaboration Software
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Document Management Software
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Enterprise Social Networking Software
Software Common with Gainsight and Bitrix24
Bitrix24 review compared to Gainsight
"Comprehensive Solution" - Priya - Content Writer
92.8% of users recommend this product
This information is based on user submitted reviews.
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#6
Contenders | 2025
User Review
This information is based on user reviews.
One of the best ticketing portals. Easy to use and comprehensible without reading a line of the guide. We are planning to substitute our current portal with Raiseaticket. Highly recommended. Read Raiseaticket Reviews
Categories in Common with Raiseaticket
Ticketing Management Software
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Customer Engagement Software
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Complaint Management System
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Customer Success Software
Software Common with Gainsight and Raiseaticket
Raiseaticket review compared to Gainsight
"Easy and friendly" - Federico Bacile - Development Manager
95% of users recommend this product
This information is based on user submitted reviews.
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#7
Contenders | 2025
User Review
This information is based on user reviews.
I must say that this software is one of the most robust virtual tools to streamline the operations of medium to large-scale businesses. As it comes with a comprehensive set of integrated features, you will automate your entire functions, resulting in advanced productivity. Read Accelo Reviews
Categories in Common with Accelo
Project Management Software
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Consultancy Software
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Time Tracking Software
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Customer Success Software
Common Gainsight and Accelo Alternatives
Accelo review compared to Gainsight
"It is a complete business solution" - Roland
95% of users recommend this product
This information is based on user submitted reviews.
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#8
Emergents | 2025
User Review
This information is based on user reviews.
Now that I am using Intercom, I hardly need to worry about customization and integration. The customer engagement software has changed the entire dynamics of web and mobile communication. Our employees are more than happy with its interactive features, customized functionality, q... Read Intercom Reviews
Categories in Common with Intercom
Common Gainsight and Intercom Alternatives
Intercom review compared to Gainsight
"Reliving and relaxing customized solution and a mobile app" - Prakash
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#9
Contenders | 2025
User Review
This information is based on user reviews.
Hiver has revolutionized my email management, providing a seamless and efficient solution for teams and individuals. With its intuitive features and powerful functionality, Hiver has become an indispensable tool in my professional life. Read Hiver Reviews
Categories in Common with Hiver
Ticketing Management Software
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Live Chat Software
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Customer Engagement Software
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Customer Experience Management Software
Alternatives of Hiver and Gainsight
Hiver review compared to Gainsight
"Effortlessly Enhance Email Efficiency with Hiver" - faisal karim - CEO
76.7% of users recommend this product
This information is based on user submitted reviews.
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#10
Contenders | 2025
User Review
This information is based on user reviews.
Crisp has transformed our customer support, propelling it to a level above the competition. Our customers now know they can consistently rely on us for prompt and efficient resolution of any issues. Read Crisp Reviews
Categories in Common with Crisp
Channel Management Software
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Live Chat Software
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Customer Success Software
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Customer Service Software
Common Gainsight and Crisp Alternatives
Crisp review compared to Gainsight
"Supercharging Customer Support for SaaS Startups" - Oleksandr Torlo - Product Manager
90% of users recommend this product
This information is based on user submitted reviews.
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#11
Contenders | 2025
User Review
This information is based on user reviews.
I have been using BombBomb for over a year now. I highly recommend it to sales professionals or anyone looking for creative ways to connect with others! They have a great support team as well. I needed something changed on one of our company accounts, and Shawna was eager to help... Read BombBomb Reviews
Categories in Common with BombBomb
Customer Success Software
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Internal Communication Software
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Screen Recording Software
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Customer Communications Management Software
Alternatives of BombBomb and Gainsight
BombBomb review compared to Gainsight
"Amazed" - Ujjwal Kumar - Junior Engineer
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