Galaxy SFA

Galaxy SFA comes in multiple variants/ flavors tailor-made as per specific requirements of target domain. FMCG flavor is customized factoring in the industry specific requirements including distribution channel management like mapping of retailers, wholesalers, and super stockists. Pharma version covers the various participants in the domain and their respective roles including Doctors, Pharmacists, and Stockists. NBFC focused product variant has flexibility for categorizing customers/counterparties (individuals, institutions etc)

Salient Features of Galaxy SFA include: 

• Mapping retailer, stockists, super-stockist/store distributor
• Provision for joint field-work / collaboration
• Entering call note and other remarks
• Real time stock availability data and mapping
• Classification of products along with customized scenarios for various product classes (focus product, mass product, new launches etc).
• Option to make focus product a compulsory addition in all order lists
• Merchandising (feature to up load picture of display shelf / gifts)
• Hierarchy based approvals
• Customised options for entry and approval of expenses and workflow
• Can be integrated with 3rd party SCM/ERP for seamless data movement (e.g product value, quantity etc)
• GPS tracking and optional geo tagging capability
• MIS and dashboards
• Performance management and monitoring module
• Reports generation.

Note: As CRM/SFA are customer specific the final product can be customized as per client requirement.

Benefits accrued by an organization post implementation of Galaxy SFA include:

• Increased sales productivity and conversion rate
• Improved forecast accuracy
• Generation of focused/targeted MIS for top management decision making
• Faster lead generation, follow-up and cross functional collaboration
• Unified calendar for sales team (with customized views basis access levels)
• Efficient sales document management
• Automate time-consuming and repetitive processes