Best IVR Software & Service Providers
Best IVR software solutions are Talkdesk, Fast call, Five9, RingCentral, and Grasshopper. This IVR systems enable callers to communicate with a caller directly over the phone via a voice recognition system, eliminating a human representative's requirement.
Top IVR Software in 2024
Explore a list of top-rated IVR software in 2024 by SoftwareSuggest. All software listed by pricing, by genuine customer rating & reviews, by features, by industry wise, by business type, by device supported. Schedule FREE demo now.
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List of 20 Best IVR Software
Emergents | 2024
Call center software for startups and small teams
Freshdesk Contact Center (formerly Freshcaller) is a cloud-based call center solution. You can set-up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. Learn more about Freshdesk Contact Center (formerly Freshcaller)
Explore various Freshdesk Contact Center (formerly Freshcaller) features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- International Numbers
- Outbound Call Center
- Call Routing
- IVR / Voice Recognition
- VoIP
- On-Demand Recording
- Conferencing
- Call Logging
Pricing
Freshdesk Contact Center (formerly Freshcaller) Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
The Virtual Phone System for Super Efficient Teams
CallHippo, the most powerful and easy-to-use VoIP based Virtual Phone System, which takes your business productivity & sales engagement to the next level. Read CallHippo Reviews
Explore various CallHippo features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all CallHippo Features- Call Logging
- Multiuser Login & Role-based access control
- Caller ID
- Toll Free Number
- Auto-Dialer
- Blended Call Center
- Skill Based Routing
- Customisable Welcome Greeting
Pricing
CallHippo Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
The Virtual Phone System for efficient teams
DialerHQ allows you to make calls and send messages from your second number without interacting with your personal number. For higher security, the conversation is completely private. Read DialerHQ Reviews
Explore various DialerHQ features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all DialerHQ Features- Inbound Reporting
- After Call Work
- Phone Support
- Call Logs
- Outbound Caller ID
- Unlimited Concurrent Calls
- Onboarding Coach
- Incoming SMS
DialerHQ Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Software by Servetel Communications
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read Servetel Reviews
Explore various Servetel features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Servetel Features- Custom Sender ID
- Customisable Welcome Greeting
- Text to Speech
- Call Duration
- Multiple Simultaneous Calls
- Outbound Reporting
- IVR / Voice Recognition
- Call Barging
Servetel Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Software by Zendesk
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers. Read Zendesk Reviews
Explore various Zendesk features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Zendesk Features- Help Desk Management
- Canned Responses
- Blended Call Center
- Asset Tracking
- Issue Tracking
- Real Time Monitoring
- Case Management
- Call Logging
Pricing
Support Team
$ 19
Agent/Month
Support Professional
$ 55
Agent/Month
Support Enterprise
$ 115
Agent/Month
Zendesk Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Call Center software
Ameyo's IVR calling software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows with CX rich solutions which are easy to access & agent-friendly, yet affordable. Read Ameyo Contact Center Reviews
Explore various Ameyo Contact Center features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Event Triggered Actions
- Unified Communications
- Smart Call Tracking
- Call Transfer
- Campaign Specific Caller ID
- Voice & Data Integration
- Power Dialer
- Call Scripting
Ameyo Contact Center Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
IVR services & call monitor services
IVR GURU is the dynamic and innovative IVR software Provider that offers a cost-effective and powerful way to expand your business opportunities by giving you all the benefits of handling a business with confidence. Read IVR GURU Reviews
Explore various IVR GURU features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all IVR GURU Features- Predictive Dialer
- IVR / Voice Recognition
- Customisable Welcome Greeting
- Web to Lead
- Call Logs
- Outgoing Call Tracking
- Multiple Accessline
- Voicemails
IVR GURU Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Voicent Communications Inc
Voicent's easy to use predictive dialer software combine predictive dialing, progressive dialing, manual dialing modes. Predictive dialer operations support agents to increase productivity by decrease the time all spend hand dialing and order for lines to join. Read Voicent Reviews
Explore various Voicent features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Voicent Features- Call Recording
- Call Transfer
- Lead Management
- Callback Scheduling
- Campaign Management
- Call Results
- Call Monitoring
- Contact Management
Pricing
Basic
$ 19
Agent/Month
Voicent Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Software by RingCentral, Inc
RingCentral is the award-winning solution for communication and collaboration. It is the server-based, most flexible, customized and cost effective solution. Empower the workforces to be connected by voice, video calling, team messaging, collaboration, online conference meetings. Read RingCentral Reviews
Explore various RingCentral features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all RingCentral Features- Archiving & Retention
- Voice Quality Enhancement
- Scheduled Recording
- Call Sharing
- SIP Trunking
- Unified Communications
- International Numbers
- Virtual Call Center
Pricing
Core
$ 30
User/Month
Advanced
$ 35
User/Month
Ultra
$ 45
User/Month
RingCentral Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Connecting people, Technology & Ideas
Interactive Voice Response (IVR) solution allows to build a personalized call flow according to your needs. With hosted IVR solution, call management becomes intelligent through smart call tracking, routing and recording capability. Read Go2Market IVR Reviews
Explore various Go2Market IVR features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Go2Market IVR Features- Smart Call Tracking
- IVR System
- Call Disposition and Notes
- API Integration
- Reporting
- Multi Lingual IVR
- IVR / Voice Recognition
- Call Conference
Go2Market IVR Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Aircall
Aircall is the best, simple and new generation cloud-based call center software and IVR software. It is getting to toll-free numbers provided from any area or country and easily craft greetings and leave of not-attendance messages. It is the ability to route calls according to CLID/ANI, DNIS, and ISDN calling numbers. Learn more about Aircall
Explore various Aircall features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Aircall Features- Blended Call Center
- Call Management
- Call Routing
- Outbound Call Center
- Call Reporting
- Call Logging
- Inbound Call Center
- IVR / Voice Recognition
Pricing
Premium
$ 30
User/Month/Billed Annually
Enterprise
$ 50
User/Month/Billed Annually
Aircall Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Connecting people, Technology & Ideas
Broadcasting the message in real voice is a great way to communicate with your audience. Our interactive voice broadcasting solution helps you to send your pre-recorded voice message to mass. Expand your reach with our outbound voice broadcasting service. Learn more about Go2Market Voice Broadcasting
Explore various Go2Market Voice Broadcasting features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Pricing
Package plan
$ 167
30 sec pulse
Go2Market Voice Broadcasting Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Digium, Inc
Asterisk is a communication software which helps you enrich your communication. It helps in better voice calling, video calling, texting, text-to-speech conversation, call snooping, caller Id blocking, and so on. Read Asterisk Reviews
Explore various Asterisk features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Asterisk Features- Data import and Synchronization
- Analytical Reports
- Contact Management
- Application Integration
- Call Management
- Outbound Reporting
- Chat / Messaging
- Whiteboard
Asterisk Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Stay Connected with your Business, from Anywhere
Knowlarity is a leading cloud telephony solutions provider in India enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read Knowlarity Reviews
Explore various Knowlarity features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Knowlarity Features- Multiple Simultaneous Calls
- Single Access Number
- Progressive Dialer
- API Integration
- Outbound Reporting
- Conferencing
- International Numbers
- Call Recording
Pricing
Advance Plan
$ 233
Per Year
Premium Plan
$ 475
Per Year
Premium Plus Plan
$ 833
Per Year
Knowlarity Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Leading Context-Aware Customer Engagement Platform
Exotel, a leading Context-Aware Customer Engagement Platform, elevates brand-customer dialogues by breaking down siloed communication, allowing businesses to stitch together every customer conversation into a meaningful journey. Read Exotel Reviews
Explore various Exotel features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Exotel Features- Call Authentication and Verification
- Outgoing Call Tracking
- IVR (Interactive Voice Response)
- Automatic Call Distribution (ACD)
- Call Center Management
- Single Access Number
- Multiple Extension
- Custom Sender ID
Pricing
Dabbler
$ 139
Per 3 Months
Believer
$ 278
Per 12 Months
Influencer
$ 694
Per 12 Months
Exotel Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Call center software for sales and support teams
CloudTalk is a fully featured Call Center Software designed to serve Agencies, SMEs. This online Call Center offers Queue Management, Call Recording, Contact Management, VoIP at one place. Read CloudTalk Reviews
Explore various CloudTalk features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all CloudTalk Features- Reporting/Analytics
- Telemarketing Management
- Call Sharing
- Call Barging
- Ring Groups
- Call Mute
- Sentiment Analysis
- Call Routing
Pricing
Starter
$ 25
User/Month/Billed Annually
Essential
$ 30
User/Month/Billed Annually
Expert
$ 50
User/Month/Billed Annually
CloudTalk Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
A new generation of VoIP for Business
Business Phone system without heavy hardware and wiring. Zadarma offers VoIP, Cloud PBX, Teamsale CRM, speech recognition and analytics, call tracking, eSIM, website widgets, integration with top CRM systems, and much more. Read Zadarma Reviews
Explore various Zadarma features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Zadarma Features- Predictive Dialer
- Business Hours Routing
- Auto Attendant
- CRM integration
- Incoming SMS
- Call Recording
- Call Logging
- Call Transfer
Pricing
Office - Europe
$ 22
Per 10 Users
Corporation - Europe
$ 44
Per 20 Users
Office - USA/Canada
$ 39
Per 10 Users
Zadarma Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Software by Convoso
Convoso is the cloud-based solution for the call center management. Having robust and reliable tool for the contact platform. Accelerate the sales productivity by improving conversion time and deliver instant services. Read Convoso Reviews
Explore various Convoso features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Convoso Features- Manual Dialer
- Call Reporting
- CRM integration
- Quality Management
- Inbound Call Center
- Call Recording
- Call Monitoring
- Campaign Management
Convoso Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Software by iPlum
iPlum is a fully featured VoIP Software designed to serve SMEs, Startup, Agencies, Enterprises. iPlum provides end-to-end solutions designed for Web App. This VoIP System offers Call Monitoring, Contact Management, Unified Communications, Call Routing, Call Recording at one place. Read iPlum Reviews
Explore various iPlum features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all iPlum Features- Call Routing
- Contact Management
- Call Recording
- Unified Communications
- Call Monitoring
iPlum Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Pay Per Call Tracking Software
Dialics is a cloud-based inbound call tracking software for professional Pay Per Call Marketers. It helps businesses to manage call attributions, recording and routing and helps measure campaigns performance and make better marketing decisions. Read Dialics Reviews
Explore various Dialics features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Dialics Features- Call Routing
- Analytics
- Call Center Management
- IVR / Voice Recognition
- Call Recording
- Call Reporting
Pricing
Monthly Plan
$ 99
Per Month
Dialics Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
FAQs
IVR software is a telephony response software that helps businesses interact with callers through automated menus, enabling customers to self-service for faster resolution. The best IVR software includes call filters, self-service actions, voice recognition, and others.
IVR software is a must for any contact center or service-based business that faces multiple calls.
Interactive voice response software's affordability makes it easy for small and medium businesses.
IVR speech recognition helps contact centers serve their customers better and increase first-time resolution rates.
All leading service providers require a few minutes to a few hours to install the IVR software for your business.
IVR software is easy to use and helps your employees to improve their customer management skills.