Best Outbound Call Center Software
Best outbound call centre software include servetel, exotel, zendesk, callhub, and cloudtalk, are. When it comes to meeting the business's specific reasons for sales, it allows businesses to reach out to prospects and clients.
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List of 20 Best Outbound Call Center Software
Contenders | 2024
#WorkFromAnywhere
Connect with your team anytime, let your business do the talking, do video calls without any interruptions, and pass-on the messages without any delay using the cloud telephony software Dialpad. Read Dialpad Reviews
Explore various Dialpad features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Dialpad Features- Call Routing
- Virtual Call Center
- Voicemail
- Mobile Access
- Simultaneous Call Handling
- Conference calling
- Speech Analytics
- Call Queues
Pricing
Dialpad Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Software by Servetel Communications
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read Servetel Reviews
Explore various Servetel features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Servetel Features- Call Hold Music
- Call Hold
- Multiple Simultaneous Calls
- IVR / Voice Recognition
- Chat / Messaging
- CRM integration
- API Integration
- Call Center
Servetel Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Software by Zendesk
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers. Read Zendesk Reviews
Explore various Zendesk features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Zendesk Features- Reporting/Analytics
- Audit Trail
- Assignment Management
- Customer Service Analytics
- Real Time Monitoring
- Alerts/Escalation
- Call Logging
- Progressive Dialer
Pricing
Support Team
$ 19
Agent/Month
Support Professional
$ 55
Agent/Month
Support Enterprise
$ 115
Agent/Month
Zendesk Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Gaglers
CallHub digital logging software is the only Voice Broadcasting software that smoothly integrates with your CRM. Reach right people at the right time with our Phone Banking, Voice and SMS Broadcasting Software. Learn more about CallHub
Explore various CallHub features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all CallHub Features- Contact Management
- Analytics
- Reporting
- Recording Bookmarking
- MMS
- Call Sharing
- Call Monitoring
- Call Logs
CallHub Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Call center software for sales and support teams
CloudTalk is a fully featured Call Center Software designed to serve Agencies, SMEs. This online Call Center offers Queue Management, Call Recording, Contact Management, VoIP at one place. Read CloudTalk Reviews
Explore various CloudTalk features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all CloudTalk Features- Manual Dialer
- Analytical Reports
- Call Management
- Outbound Call Center
- Auto Dialer
- Call Hold
- SMS
- Outbound Reporting
Pricing
Starter
$ 25
User/Month/Billed Annually
Essential
$ 30
User/Month/Billed Annually
Expert
$ 50
User/Month/Billed Annually
CloudTalk Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Call Center software
Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows with CX rich solutions which are easy to access & agent friendly, yet affordable. Read Ameyo Contact Center Reviews
Explore various Ameyo Contact Center features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Analytical Reports
- Usage Reporting
- Voice & Data Integration
- Predictive Dialer
- By-Extension Reporting
- Collaboration
- Call Conference
- Desktop Notifications
Ameyo Contact Center Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Software by Five9
Five9 is a leading provider of cloud contact center software. It are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Read Five9 Reviews
Explore various Five9 features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Five9 Features- Lead Capture
- FTC Compliance
- Call Transfer
- Call Recording
- FCC Compliance
- Campaign Specific Caller ID
- Call Monitoring
- Lead Management
Five9 Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Software by Ozonetel
CloudAgent-lite is a virtual business phone system, that provides your business with all the business productivity tools, mandatory for any business to operate professionally and efficiently with ivrs and cloud telephony system. Read Ozonetel CloudAgent-lite Reviews
Explore various Ozonetel CloudAgent-lite features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- API Integration
- Customisable Welcome Greeting
- Multiuser Login & Role-based access control
- Call Routing
- Contact Management
- Single Access Number
- Call Center Management
- Internal Call Transfer
Ozonetel CloudAgent-lite Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Aircall
Aircall is a best, simple and new generation cloud-based call center software. It is getting to toll-free numbers provides from your any area or country and easily craft greeting and leave of not-attendance messages. It is the ability to route calls according to CLID/ANI, DNIS, ISDN calling number. Learn more about Aircall
Explore various Aircall features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Aircall Features- Call Logging
- Call Recording
- IVR / Voice Recognition
- Call Monitoring
- Call Routing
- Inbound Call Center
- Outbound Call Center
- Call Reporting
Pricing
Premium
$ 30
User/Month/Billed Annually
Enterprise
$ 50
User/Month/Billed Annually
Aircall Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Voicent Communications Inc
Voicent's easy to use predictive dialer software combine predictive dialing, progressive dialing, manual dialing modes. Predictive dialer operations support agents to increase productivity by decrease the time all spend hand dialing and order for lines to join. Read Voicent Reviews
Explore various Voicent features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Voicent Features- Call Transfer
- Campaign Management
- Callback Scheduling
- Call Results
- Call Recording
- Contact Management
- Lead Management
- Call Monitoring
Pricing
Basic
$ 19
Agent/Month
Voicent Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Bright Pattern, Inc
Bright Pattern is the leading company for Contact center. Integrated with multi-channel CRM to helps business manage including inbound and outbound voice, email, chat, and social media. It also supports multi-way for communicating like voice, chat and web support, Social media and service desk. Learn more about Bright Pattern
Explore various Bright Pattern features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Bright Pattern Features- IVR / Voice Recognition
- Predictive Dialer
- Outbound Call Center
- Campaign Management
- Live chat system
- Call Routing
- Call Scripting
- Inbound Call Center
Pricing
Voice Select
$ 70
Agent/Month
Professional
$ 100
Agent/Month
Premium
$ 140
Agent/Month
Bright Pattern Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Software by Talkdesk
Talkdesk is a leading cloud based call center software in the world. Which Create the call center your customers and agents deserve. It reduce average handle time and increase agent efficiency with automated workflows. Read Talkdesk Reviews
Explore various Talkdesk features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Pricing
Express
$ 25
Agent/Month
Professional
$ 65
Agent/Month
Enterprise
$ 125
Agent/Month
Talkdesk Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Electronic Voice Services, Inc
EVS7 is the powerful solution for the auto dial. It helps sales team to grow up and saves time more than 4 times. The telemarketing instrument robotizes dialing, enabling your group to concentrate on more basic parts of your business. Learn more about EVS7
Explore various EVS7 features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Pricing
Cricket
$ 59
Per Month
Dolphin
$ 89
Per Month
Parrot
$ 129
Per Month
EVS7 Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Remote-Ready Customer Communication Solutions Over
Exotel is Asia’s largest cloud communication platform, supporting 4k+ businesses across India & SEA through calls & SMS for sales & support teams. Deploy a reliable & scalable solution for businesses of any size within 30 minutes. Read Exotel Reviews
Explore various Exotel features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Exotel Features- CRM integration
- Toll Free Number
- Smart Call Tracking
- Custom Sender ID
- Virtual Call Center
- Multiple Simultaneous Calls
- Complete Messaging Platform
- Unlimited Concurrent Calls
Pricing
Micro
$ 77
Per 3 Months
Believer
$ 278
Per 12 Months
Influencer
$ 694
Per 12 Months
Exotel Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Software by NICE inContact
NICE inContact Call Center is a fully featured Call Recording & Analytics Software designed to serve Enterprises, SMEs. NICE inContact Call Center provides end-to-end solutions designed for Windows. This online Call Recording & Analytics system offers Call Sharing, Distributed Call Recording, Recording Bookmarking, File Transfer, Scheduled Recording at one place. Read NICE inContact Call Center Reviews
Explore various NICE inContact Call Center features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Recording Bookmarking
- On-Demand Recording
- Distributed Call Recording
- Screen Activity Recording
- Archiving
- File Transfer
- Event Triggered Recording
- Scheduled Recording
NICE inContact Call Center Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by DAN electronic Ltd
InfoServ is a very helpful solution for CRM. Cloud-based solution and give complete visibilities to sales and marketing companies to manage long term customer relationship. Improve productivities by the powerful campaign on multichannel approach and create innovative marketing programs. Learn more about InfoServ
Explore various InfoServ features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all InfoServ Features- Marketing Automation
- Sales Forecasting
- Sales Force Automation
- Sales Dashboards & Reports
- Lead Generation
- Sales Tracking
- Lead Management
- Customer Support
Pricing
Basic
$ 11
User/Month
Standard
$ 26
User/Month
Professional
$ 37
User/Month
InfoServ Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Genesys
Through scalable and flexible contact center virtualization genesys create a great customer experience. With Genesys it creating a powerful, virtualized customer engagement environment to route any customer interaction across your departments. Learn more about Genesys
Explore various Genesys features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Genesys Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Software by Bitrix Inc.
Bitrix24 is one of the best CRM software which provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. It is a collaboration platform that's perfect for CRM. It has over 30 tools that will help your business grow and enjoy the work in a team. Read Bitrix24 Reviews
Explore various Bitrix24 features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Bitrix24 Features- Marketing Automation
- CRM & Sales Reports
- Mobile App
- Invoice
- Scheduling
- Document Management
- Sales Dashboards & Reports
- Team Management
Pricing
Free
$ 0
User/Month
Plus
$ 39
Unlimited user/Month
Standard
$ 99
Unlimited user/Month
Bitrix24 Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Stay Connected with your Business, from Anywhere
Knowlarity is a leading cloud telephony solutions provider in India enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read Knowlarity Reviews
Explore various Knowlarity features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Knowlarity Features- CRM integration
- Toll Free Number
- Outgoing SMS
- Real Time Reporting
- Call Reporting
- Call Routing
- Multiuser Login & Role-based access control
- Call Recording
Pricing
Advance Plan
$ 233
Per Year
Premium Plan
$ 475
Per Year
Premium Plus Plan
$ 833
Per Year
Knowlarity Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Telecalling Software for Outbound & Inbound Calls
Tele Calling Customer Management Software Mumbai, India. Silver Surface is in the field of Tele Marketing Software development in India for 9 years and has given software solutions to customers. Read Silver Surface Reviews
Explore various Silver Surface features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Silver Surface Features- Call Reporting
- Call List Management
- Historical Reporting
- For Onboarding
- Real-time Scheduling
- Contact Database
- Phone Key Input
- Cloud Access
Pricing
Basic Plan
$ 1
Per Month
Silver Surface Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
FAQs
Outbound call center software permits organizations to contact prospects and consumers for various reasons, including sales, product/service feedback, and surveys.
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