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Top paid & free alternatives to Genesys DX includes Salesforce, EngageBay, Zendesk, LiveAgent, Zapier, Kapture CX, HappyFox, Zendesk Chat, Kayako and Tawk.to. Analyze a range of top Live Chat Software that offer similar benefits at competitive prices. Empower your team by choosing the best Genesys DX competitor that meets your unique business requirements.
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Best Competitors and Alternatives to Genesys DX
Showing 1 - 19 of 127 products
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#10
Category Champions | 2024
User Review
This information is based on user reviews.
It is a great platform through which we are able to manage our sales orders along with renewals, upsells, and cross-sells. It is a complete CRM. However, setting it up is a bit of a task. Once setup is done, it is quite easy to use and reports can be easily pulled. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Alternatives of Salesforce and Genesys DX
Salesforce review compared to Genesys DX
"Great CRM but a bit expensive" - Shubham Bhatnagar - ACCOUNTS EXECUTIVE
Most users consider Salesforce is an excellent Genesys DX alternative.
88.2% of users recommend this product
This information is based on user submitted reviews.
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#11
Category Champions | 2024
User Review
This information is based on user reviews.
My overall experience with EngageBay is very good. I really like the usability of the product. It is very easy to use and intuitive, with all the features that are needed. Read EngageBay Reviews
Categories in Common with EngageBay
Common Genesys DX and EngageBay Alternatives
EngageBay review compared to Genesys DX
"Good Software with all the features" - Carlos - Marketing Manager
Most users consider EngageBay is an excellent Genesys DX alternative.
97.2% of users recommend this product
This information is based on user submitted reviews.
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#12
Category Champions | 2024
User Review
This information is based on user reviews.
It is user-friendly and saves a lot of time when doing bulk messaging. The reports section helps in promptly checking the efficiency of any agent and other KPIs. Read Zendesk Reviews
Categories in Common with Zendesk
Software Common with Genesys DX and Zendesk
Zendesk review compared to Genesys DX
"Easy to Use & Execute Campaigns - Detailed Reporting" - Muskan - Operations Manager
86.1% of users recommend this product
This information is based on user submitted reviews.
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#13
Category Champions | 2024
User Review
This information is based on user reviews.
LiveAgent has facilitated my work with its high-quality products and services! I highly recommend LiveAgent to any professional looking to be more efficient. Read LiveAgent Reviews
Categories in Common with LiveAgent
Alternatives of LiveAgent and Genesys DX
LiveAgent review compared to Genesys DX
"High quality product" - Alex Reinert
90% of users recommend this product
This information is based on user submitted reviews.
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#14
Contenders | 2024
User Review
This information is based on user reviews.
The software streamlines communication and automates repetitive tasks. It allows us to create complex workflows that span multiple apps and platforms, enhancing efficiency across our organization. The ability to monitor and troubleshoot workflows in real-time ensures smooth opera... Read Zapier Reviews
Categories in Common with Zapier
Productivity Management Software
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Live Chat Software
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Lead Generation Software
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Data Integration Software
Common Genesys DX and Zapier Alternatives
Zapier review compared to Genesys DX
"Zapier is perfect for simplifying complex workflows " - Hiral patel - Global Business Manager
93.3% of users recommend this product
This information is based on user submitted reviews.
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#15
User Review
This information is based on user reviews.
I have been with Kapture since 2016. My team and I onboarded Kapture CRM after they won the Google Launchpad Accelerator award. In recent years, the platform has consistently matured with respect to features and user interface. The latest features, such as the Knowledge Manage... Read Kapture CX Reviews
Categories in Common with Kapture CX
Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
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Live Chat Software
Alternatives of Kapture CX and Genesys DX
Kapture CX review compared to Genesys DX
"Intuitive user interface with Extensive Functionalities" - Jayakrishanj - Customer service manager
96% of users recommend this product
This information is based on user submitted reviews.
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#16
Emergents | 2024
User Review
This information is based on user reviews.
We have been using the HappyFox CRM for a while now and have been impressed with its performance. The best feature is that the software supports 35 different languages, which makes dealing with offshore clients very convenient. We highly recommend it! Read HappyFox Reviews
Categories in Common with HappyFox
Ticketing Management Software
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Help Desk Software
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Live Chat Software
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Service Desk Management Software
Common Alternatives of HappyFox and Genesys DX
HappyFox review compared to Genesys DX
"Excellent Product" - Mehul - Marketing Manager
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#17
Emergents | 2024
User Review
This information is based on user reviews.
Zopim is designed primarily to make the visitors' experience on a website memorable and attractive, encouraging customers to visit the website repeatedly. Read Zendesk Chat Reviews
Categories in Common with Zendesk Chat
Common Alternatives of Zendesk Chat and Genesys DX
Zendesk Chat review compared to Genesys DX
"Best Online Chat for a website" - Mohd Mukarram
90% of users recommend this product
This information is based on user submitted reviews.
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#18
Contenders | 2024
User Review
This information is based on user reviews.
They provide good service if we raise any issues. Email notifications for conversations. Information on who else is viewing a conversation. Overall, we have had a good experience with the product. They offer good filters and reports. Read Kayako Reviews
Categories in Common with Kayako
Help Desk Software
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Live Chat Software
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Service Desk Management Software
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Complaint Management System
Common Alternatives of Kayako and Genesys DX
Kayako review compared to Genesys DX
"Vary good software applications for tracking customer and user requirements." - Aakash Gandhi - Development
80% of users recommend this product
This information is based on user submitted reviews.
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#19
Contenders | 2024
User Review
This information is based on user reviews.
They have amazing customer support that you can contact anytime you are in trouble. They offer great, cheap pricing at just $1 per hour. What's $1 per hour for live chat support? So, in my opinion, just give it a try. If something goes wrong, you can always change. Read Tawk.to Reviews
Common Alternatives of Tawk.to and Genesys DX
Tawk.to review compared to Genesys DX
"Tawk.to " - Karan - Manager
100% of users recommend this product
This information is based on user submitted reviews.
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