Genesys DX Alternatives & Competitors

Zoho Sales IQ is a great tool that lets me see who visits my website, capture their information, and promote my business to them. It is very easy to use, and I can even integrate it with the WhatsApp chat bot to chat with my valuable customers. With Zoho Sales IQ, I can retarget ... Read Zoho SalesIQ Reviews

full function help desk to track all customers tickets and activities need to add asset management to mange customers assets and to add one calendar for tasks of team and team leader Read Zoho Desk Reviews

Very easy to keep everything organized and to keep track of everything. We are a small and growing e-commerce business using Hiver for 2+ years. It helps to keep everything from being lost in the shuffle and allows us to share important information about our clients amongst the t... Read Hiver Reviews

I have used this platform and obtained too much knowledge about how to solve our business planning issues and other projects. Best and best place to meet up with new ideas. Read Freshdesk Reviews

Hubspot has made email campaigning easier for my organization. The features are good but it need a little bit of technical know-how to maneuver, even though there are guide pop-ups to teach how to use each feature Read Hubspot CRM Reviews

awesome software to use with clients and the user friendly. At the same time it contains very good option to work with it. Really great one to use n will recommend all to use this software. Kudos to you. Read Olark Reviews

Wonder full app! I really like the user interface, dashboard and also like the QR code feature. Satisfied with the app management system. Thank you ubiAttendance Read ControlHippo Reviews

With Tidio, engaging and interacting with our customers through live chats across multiple communication channels in real time is simple. It offers the best Help Desk Services. Read Tidio Reviews

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

I am using EngageBay with one of my clients, a small travel business. We have been using EngageBay for almost 3 years now for our newsletters, customer service, and marketing automation in two languages. We integrated EngageBay with GravityForms on our WP site and automated the c... Read EngageBay Reviews

Zendesk's solution is good, it allows us to manage our clients' support tickets and enables us to have a page where each client can open a case directly without having to call the help desk. It also allows us to have a knowledge base that can be accessed by engineers and ... Read Zendesk Reviews

Salesforce has been instrumental in helping our business grow. The platform's versatility, automation, and analytics tools have streamlined our operations and improved our ability to serve our customers. While there is a learning curve, the investment is worth it, and the res... Read Salesforce Reviews

This is one of those CRMs that can be customized for your business. The team is skilled and understands the company needs to tailor the workflow basis the inputs given. In addition, the omnichannel supported platform brings all the customer apps into one contact center management... Read Kapture CX Reviews

IVRWherever is a fully featured Live Chat Software designed to serve SMEs, Startups. IVRWherever provides end-to-end solutions designed for Windows. This online Live Chat system offers Transfers/Routing, Phone Key Input, Offline Form, Screen Sharing,... Learn more about IVRWherever

OneChat can help you transform your customer support system into a brew powerhouse. OneChat offers small business enterprises the best of services that are generally available to the larger enterprises. Learn more about OneChat

We were looking to launch our beta product and needed accurate feedback on the bugs that our initial testers found. With Usersnap, you get a lot of information with just one screenshot. I could also communicate with my developer team diretly in their platform and assign and labe... Read Usersnap Reviews

Overall it is an amazing tool and is just waiting to go BIG. This company and the software itself will be an uber of Helpdesk solutions [Remote]. We have deployed it at multiple points and the experience had been pretty amazing. It just feels so easy to deploy and to use by liter... Read Teleportivity Reviews

INSIDE is a fully featured Live Chat Software designed to serve Agencies, Enterprises. INSIDE provides end-to-end solutions designed for Windows. This online Live Chat system offers Offline Form, Third Party Integration, Transfers/Routing, Screen Sha... Learn more about Inside Powerfront

BirdSeed is a fully featured Live Chat Software designed to serve SMEs, Startups. BirdSeed provides end-to-end solutions designed for Web App. This online Live Chat system offers Canned Responses, Offline Form, Proactive Chat, Third Party Integration... Learn more about BirdSeed

Average Product you may use this if your organization is in small to midcap category. Very fewer integrations were available. Easy to use, Take a tour feature. Easy to integrate in the website. Read Freshchat Reviews