20 Best Competitors and Alternatives to Genesys

Showing 1 - 20 of 157 products
#1

I have been using this app for more than a year now for all my office communication purpose. Most days it works fine, but sometimes out of nowhere the app refuses to start or join a meeting, while other features work fine. Sometimes there is no notification of a chat message. Read RingCentral Reviews

Starting Price: $20 User/Month

Mobile App

Common RingCentral and Genesys Alternatives

RingCentral review compared to Genesys

"Descent product" - Rahul Deewan

#2

It is an excellent product I Strongly recommend. I adore apps that automatically forward to my mobile phone. Support for sending voice mail messages to email and calling from my cell phone's Ooma number using their app. Read Ooma Reviews

Starting Price: $199 Per Month

Comparison:

Ooma VS OpenPhone

Common Ooma and Genesys Alternatives

Ooma review compared to Genesys

"Ooma office is an incredible VOIP Answer for a SMB" - saipureddy chandrasekhar

#3

Salesforce has been instrumental in helping our business grow. The platform's versatility, automation, and analytics tools have streamlined our operations and improved our ability to serve our customers. While there is a learning curve, the investment is worth it, and the res... Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API

Common Salesforce and Genesys Alternatives

Salesforce review compared to Genesys

"Budget friendly, yet exhaustive CRM " - Pratik Jha

#4

CallHippo has been an absolute game-changer, providing exceptional service and advanced features. The platform's user-friendly interface made the process smooth, even for someone without technical expertise. Read CallHippo Reviews

Starting Price: $20 User/Month

Mobile App
API

Comparison:

CallHippo VS Twilio

Common CallHippo and Genesys Alternatives

CallHippo review compared to Genesys

"Communication Made Easy with CallHippo" - Sanjog Dhanvijay

#5

Connect with your team anytime, let your business do the talking, do video calls without any interruptions, and pass-on the messages without any delay using the cloud telephony software Dialpad.... Learn more about Dialpad

Starting Price: $20 User/Month

Common Dialpad and Genesys Alternatives

#6

It makes my work easier and reduces the timing of my work; I and my employees feel very satisfied with using this software. I am very thankful to the manufacturer of this software. Read DialerHQ Reviews

Starting Price: Available on Request

Comparison:

DialerHQ VS CallRail

Common DialerHQ and Genesys Alternatives

DialerHQ review compared to Genesys

"ifound this software suitable for my business" - agha azhar

#7

Pleasant experience, good to use, user friendly. Sales and support team are very responsive. However, will be good if there's further revision on the pricing which will help us in maintaining cost low for the long haul. Read CloudTalk Reviews

Starting Price: $25 User/Month/Billed Annually

Mobile App
API
Free Trial

Common CloudTalk and Genesys Alternatives

CloudTalk review compared to Genesys

"Review on CloudTalk" - Nick

#8

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

Starting Price: $9 Agent/Month

Mobile App
API
Free Trial

Comparison:

LiveAgent VS Asista

Common LiveAgent and Genesys Alternatives

LiveAgent review compared to Genesys

"easy to use and very helpful customer service tool" - Jozef

#9

MyOperator is a cloud-based call management system that provides effective call management solutions for businesses, enabling them to improve their customer service and productivity. Read MyOperator Reviews

Starting Price: $35 Per Month

Mobile App
API
Free Trial

Common MyOperator and Genesys Alternatives

MyOperator review compared to Genesys

"Write Review for MyOperator" - Sweet Farah

#10

The management principle of the company I work for is Bitrix24. Through this software, sales, purchasing, human resources, marketing, and general information of the company are stored. It is normal for companies to use this program, as the annual price of the program is reasonabl... Read Bitrix24 Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Common Bitrix24 and Genesys Alternatives

Bitrix24 review compared to Genesys

"TOP 1 CRM Software- Bitrix 24" - evez

#11

Servetel is one of the well-known providers of cloud telephony services in India. It offers different solutions for cloud telephony to address your business needs. It helps spark business communication with your clients. Read Servetel Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Comparison:

Servetel VS Exotel

Common Servetel and Genesys Alternatives

Servetel review compared to Genesys

"Review for Servetel" - islam. Pakistan

#12

Jacada Workspace Agent Desktop is a fully featured Call Center Software designed to serve Startups, Agencies. Jacada Workspace Agent Desktop provides end-to-end solutions designed for Web App. This online Call Center system offers Inbound Call Center... Read Jacada Reviews

Starting Price: $34 Per Month

API
Free Trial

Comparison:

Jacada VS Five9

Common Jacada and Genesys Alternatives

#13

QueueMetrics is a fully featured Call Center Software designed to serve Startups, SMEs. QueueMetrics provides end-to-end solutions designed for Web App. This online Call Center system offers Call Logging, Blended Call Center, Real-time Chat, Queue Ma... Learn more about QueueMetrics

Starting Price: Available on Request

API

Common QueueMetrics and Genesys Alternatives

#14

full function help desk to track all customers tickets and activities need to add asset management to mange customers assets and to add one calendar for tasks of team and team leader Read Zoho Desk Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Zoho Desk review compared to Genesys

"zoho desk" - Radwa

#15

InfoServ is a very helpful solution for CRM. Cloud-based solution and give complete visibilities to sales and marketing companies to manage long term customer relationship. Improve productivities by the powerful campaign on multichannel approach and ... Learn more about InfoServ

Starting Price: $11 User/Month

Free Trial

Common InfoServ and Genesys Alternatives

#16

RingOver: the 100% cloud-based business phone system for businesses who want to improve the flexibility, mobility and productivity of their teams. RingOver makes it easy for teams to stay connected and have meaningful conversations again. Learn more about RingOver

Starting Price: $22 User/Month

API
Free Trial

Comparison:

RingOver VS CallHippo

Common RingOver and Genesys Alternatives

#17

SandeshLive is a fully featured Call Center Software designed to serve SMEs, Startups. SandeshLive provides end-to-end solutions designed for Web App. This online Call Center system offers Call recording, Interactive Voice Response at one place. ... Learn more about SandeshLive

Starting Price: Available on Request

API
Free Trial

Common SandeshLive and Genesys Alternatives

#18

ZaiLab is a fully featured Call Center Software designed to serve Agencies, Enterprises. ZaiLab provides end-to-end solutions designed for Windows. This online Call Center system offers Call recording, Queue Management, Campaign Management, Inbound C... Learn more about ZaiLab

Starting Price: Available on Request

API
Free Trial

Common ZaiLab and Genesys Alternatives

#19

Toky is an all-in-one business phone software. It integrates seamlessly with your company's CRM, Facebook, Slack, iOS devices, and so on. It helps you manage inbound and outbound calls, SMS, video calls, etc.  Learn more about Toky

Starting Price: $25 Per Month

Free Trial
#20

Genesis Dialer is a fully featured Call Center Software designed to serve Enterprises, Startups. Genesis Dialer provides end-to-end solutions designed for Web App. This online Call Center system offers FCC Compliance, Call Transfer, Call Recording, P... Learn more about Genesis Dialer

Starting Price: Available on Request

API
Free Trial

Common Genesis Dialer and Genesys Alternatives

Last Updated: December 07, 2023