Overall Gmail Reviews

Here's an unbiased review of Gmail. Discover how Gmail users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.6/5

Based on 17 Reviews

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Feature 4.3

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 95%

Likelihood to recommend

Out of 100%

Gmail Pros and Cons

"The most beneficial feature of Gmail is its seamless integration with Google’s ecosystem. It effortlessly connects with Google Drive, Calendar, Meet, and other services, enhancing productivity."

"What I find most about Gmail is that it is easy to use in terms of sending a message, and one can easily search for an email with the search tool. Another thing that makes it one of the best software is its integration with Google Drive."

"Gmail stands out with its intuitive interface, seamless integration with Google services, excellent spam filtering, and robust security features, like two-factor authentication, making it both efficient and reliable for everyday use."

"The least beneficial aspects of Gmail include privacy concerns related to data collection, inconsistent spam filtering, limited customization, and storage limits shared across Google services."

"Gmail works perfectly with Google tools, but integrating it with other platforms like iCloud and Microsoft Office could be improved."

"Gmail could improve by offering more customization options for the interface and better organization features. The search function, while powerful, can sometimes yield overwhelming results, requiring more refined filters."

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Showing 17 out of 17 Reviews

Hear directly from customers who have used Gmail. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Isreal A.

Marketer

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

5.0

Jan 10, 2025

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

I've been using Gmail for years, and it’s always been reliable and efficient.

Gmail is an exceptional email service that combines user-friendly design with powerful features. The interface is sleek and intuitive, making it easy to navigate and organize emails. With excellent spam filtering, my inbox remains clutter-free. The integration with Google services like Drive, Calendar, and Meet is seamless, enhancing productivity. Gmail’s search functionality is impressive, allowing me to find important messages in seconds. The security features, including two-factor authentication, give me peace of mind. With generous storage and efficient labeling, Gmail truly stands out as a reliable, convenient, and secure email platform for both personal and professional use.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about Gmail?

The most beneficial feature of Gmail is its seamless integration with Google’s ecosystem. It effortlessly connects with Google Drive, Calendar, Meet, and other services, enhancing productivity.

What do you dislike about Gmail?

The least beneficial aspects of Gmail include privacy concerns related to data collection, inconsistent spam filtering, limited customization, and storage limits shared across Google services.

What features is Gmail currently missing?

Gmail lacks advanced customization, built-in encryption, and folder-based organization.

What other products like Gmail have you used or evaluated?

Ben E.

Teaching job

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

5.0

Jan 13, 2025

Verified via linkedIn.

Verified Reviewer

Gmail review. This review is specifically on features of gmail.

Gmail is very easy to use such that one can easily send and receive messages with no stress. Also, it tries to organize emails into categories like primary and promotions. Equally, it supports video call with Google meet. But one of the downside of it is that it doesn't work perfectly offline but in general, I am of the view that the software is a very nice one.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about Gmail?

What I find most about Gmail is that it is easy to use in terms of sending a message, and one can easily search for an email with the search tool. Another thing that makes it one of the best software is its integration with Google Drive.

What do you dislike about Gmail?

Gmail works perfectly with Google tools, but integrating it with other platforms like iCloud and Microsoft Office could be improved.

What features is Gmail currently missing?

Larger file attachment

What other products like Gmail have you used or evaluated?

Tuot N.

User

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

5.0

Dec 18, 2024

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

A Gmail Review: Efficient, Secure, and User-Friendly

The text is grammatically correct as is. No changes are needed.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about Gmail?

Gmail stands out with its intuitive interface, seamless integration with Google services, excellent spam filtering, and robust security features, like two-factor authentication, making it both efficient and reliable for everyday use.

What do you dislike about Gmail?

Gmail could improve by offering more customization options for the interface and better organization features. The search function, while powerful, can sometimes yield overwhelming results, requiring more refined filters.

What features is Gmail currently missing?

Gmail could benefit from a more advanced email scheduling system and an integrated task manager for better workflow management.

What other products like Gmail have you used or evaluated?

Atul S.

Junior Research Fellow

Used the software for : Free trial (Daily)

Company Size :501-1000 employees

4.0

Dec 10, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

I have been using it since ages and it is fun

Effective, intuitive, and dependable! Gmail facilitates communication with ease. It is easy and fun.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about Gmail?

Gmail excels with its user-friendly interface and superior spam filtration skills. Its robust search functionality facilitates effortless email retrieval, thus enhancing efficiency and productivity.

What do you dislike about Gmail?

Gmail should improve its email sorting by providing additional customizable tab options. Enhancing offline capabilities and providing sophisticated email scheduling functionalities would increase value.

What features is Gmail currently missing?

A feature absent in Gmail, but available in Zoho Mail, is the capability to recall emails sent to external recipients, enabling users to retract dispatched messages beyond their business. Moreover, Zoho Mail offers customizable email templates within the interface and a specialized control panel for administrators to handle email accounts with greater precision, potentially enhancing Gmail's administrative tools.

What other products like Gmail have you used or evaluated?

F 1.

Student

Used the software for : 2+ years (Daily)

Company Size :10,001+ employees

4.0

Dec 11, 2024

Verified via Business email.

Verified Reviewer

The Secret Sauce of Google Workspace Effective, safe, and easily incorporated.

Efficient, user-friendly email service with robust security, seamless integration, and versatile productivity tools. The best app.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about Gmail?

Gmails seamless integration with Google Workspace, advanced search capabilities, and robust spam filtering are impressive.

What do you dislike about Gmail?

1. Storage Limitations: Free storage is limited to 15GB, shared across all Google services. 2. Ads in Free Version: The presence of targeted ads can be intrusive. 3. Organizational Tools: Labeling and filtering could be more intuitive for new users.

What features is Gmail currently missing?

Please add a quick email feature

SR P.

admin

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

5.0

Oct 07, 2024

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

I use Gmail for social media and work with other companies communication

Gmail is an email service I use to work and communicate with other companies. I use it for important registration and online forms.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gmail IOS App Experience

1 2 3 4 5 6 7 8 9 10

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

Gmail is good for registering and subscribing to different social media platforms such as YouTube, etc.

What do you dislike about Gmail?

Unnecessary emails from advertisers, sometimes spam messages, I dont want to see.

What features is Gmail currently missing?

storage is small and does not show whether online users read or not my messages

What other products like Gmail have you used or evaluated?

Academic

Influencer

Used the software for : 1-2 years (Daily)

Company Size :1-10 employees

4.0

Oct 08, 2024

Verified via Business email.

Verified Reviewer

Best app to talk with sponsorship companies and anybody

Gmail is a very good app for sending emails to sponsorship companies and to anybody. It is very easy to use. But some notifications don't appear from any company, and also, some mails go to the spam folder, which makes it difficult for me to find them. Overall, it is a good app.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 2

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

The most impressive feature is that it instantly sends our message to the receiver.

What do you dislike about Gmail?

The bad thing is that it can send any email to the spam folder, which makes it hard for the receiver to find the mail.

What features is Gmail currently missing?

No.

What other products like Gmail have you used or evaluated?

Olivia S.

Software developer

Used the software for : 2+ years (Daily)

Company Size :201-500 employees

5.0

Aug 06, 2024

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

a reliable email with high compatibility for business and personal use.

Gmail is perfect for any user, from free use to professional use. Depending on the need, it offers different prices for cloud storage. It can be linked to various platforms and also supports plugins that help improve the platform in various ways.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

I can use it from any platform, it is easy to access, it has a good organization of the emails received, it has a good spam filter so that it is not an email dedicated to spam, and mainly what I like most is its security.

What do you dislike about Gmail?

Currently, I have no complaints with this service; it has fulfilled what I expected, better than I could ask for.

What features is Gmail currently missing?

what may be missing can be integrated through external plugins.

What other products like Gmail have you used or evaluated?

This email is one of the best and most famous, for that reason I cannot compare it with another product.

Ebrahim H.

manager

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

5.0

Apr 18, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Efficient and Reliable: A Review of Gmail

Gmail is a stellar email service that consistently exceeds expectations. Its intuitive interface makes managing emails effortless, with robust organization features like labels, filters, and priority inbox. The generous storage space ensures I never worry about running out of room for important emails or attachments. Gmail's seamless integration with Google Workspace apps enhances productivity, allowing smooth transitions between email and calendar, Drive, and Meet. The spam filtering is top-notch, keeping my inbox clean and focused. Above all, Gmail's reliability and accessibility across devices make it my go-to choice for personal and professional communication. Highly recommended for anyone seeking a dependable email solution.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gmail IOS App Experience

1 2 3 4 5 6 7 8 9 10

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

What impressed me most about Gmail is its seamless integration with other Google services like Calendar, Drive, and Meet. This interconnected ecosystem enhances productivity by allowing easy access and sharing of information across platforms.

What do you dislike about Gmail?

What impressed me most about Gmail is its seamless integration with other Google services like Calendar, Drive, and Meet. This interconnected ecosystem enhances productivity by allowing easy access and sharing of information across platforms.

What features is Gmail currently missing?

nothing

What other products like Gmail have you used or evaluated?

I've used and evaluated email services like Outlook, Yahoo Mail, and ProtonMail. Each offers unique features and strengths. Outlook excels in integration with Microsoft products, Yahoo Mail is user-friendly, and ProtonMail prioritizes security with end-to-end encryption.

KIRANMAI L.

Freelancer

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

5.0

Apr 25, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

my detailed review of gmail softwear

Overall, Gmail gives users significant control over their emails; everything is available within the user-friendly interface, from categorizing emails into specific folders to adding labels. It's easy to use and offers a ton of creative options. You should consider Gmail if you're looking for a dependable and effective email provider.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

Here is a detailed analysis of the Gmail software based on my own usage. I particularly enjoy the following: pleasant user interface. Users of Gmail are able to find exactly what theyre looking for with the utmost ease because of its user-friendly layout. Large storage: The 15 GB of free storage offered by Gmail is more than enough for most users. Powerful search: Using Gmails outstanding search feature, you can easily find any email or attachment and find what youre looking for fast and easily. Connection to additional Google services: The seamless integration of Gmail with well-known Google services like Google Drive, Google Calendar, and Google Meet makes it simple to manage all of your online activities. Spam protection: The highly powerful spam filters in Gmail immediately route undesired emails, keeping your mailbox free of spam.

What do you dislike about Gmail?

The following are the things I dislike the least or are its cons: Privacy concerns: Like many free email providers, Google looks over your emails to show you relevant ads. This practice could be disturbing to certain users. Few possibilities for customization: While Gmails default look and layout are simple and straightforward, there arent many customization options available for users who want to customize their inbox. Gmail requires the internet to function; thus, Wi-Fi or data are required to utilize it. For certain folks, it can be difficult to connect online.

What features is Gmail currently missing?

NO

What other products like Gmail have you used or evaluated?

NO

Muhammad Y.

Teacher

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

5.0

Apr 25, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

My personal review on Gmail

My experience with Gmail has been positive. The service provides a reliable email platform with a variety of helpful features. It has been a pleasant experience using Gmail.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

It is easy to use, and the users are familiar with Gmail. It is specialized.

What do you dislike about Gmail?

There should be Smart Reply and Smart Compose in Gmail. They should be quite easy to use.

What features is Gmail currently missing?

Yes, the mailings should be easier in Gmail.

What other products like Gmail have you used or evaluated?

No products.

Aijaz S.

Manager

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

1.0

Mar 13, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

A Best Email Software

I have never seen an email application like Gmail. It's the best application. One thing is that it's very fast to send and receive emails. The great thing is that you can easily create an account within a few minutes. It's also the best application for business because there are a lot of account recovery options like alternate email and mobile number recovery.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

Sending and receiving emails very fast. You can access it offline and send emails offline. When your connection comes back, they will be sent automatically.

What do you dislike about Gmail?

Everything is ok. Dont need to change anything. Its the best application ever.

What features is Gmail currently missing?

No

What other products like Gmail have you used or evaluated?

Yahoo

Mukisa J.

Manager

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

5.0

Feb 20, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

Easy message

It requires no subscription to use, which is why many people use it. I use it for business purposes, such as sending my clients newsletters and notifications about products.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

Gmail is free of charge and supports multi-message sending and receiving.

What do you dislike about Gmail?

Not clear, but Gmail has nothing hard or bad with it; hence, loved by clients.

What features is Gmail currently missing?

No

Mukisa J.

Director

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

5.0

Feb 20, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Gmail

I use my Gmail account with Google Drive; hence, I can store and back up information on my device because it has premium storage with a low-fee subscription.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

Gmail account is at least used on every app for signing in, and it is powered by Google Workspaces; hence, data is secure.

What do you dislike about Gmail?

Am proud to be part of Gmail since accept variety of account suchlike yahoo, email, Outlook and others

What features is Gmail currently missing?

Not

Rogers M.

Electrical engineer

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

5.0

Feb 20, 2023

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Business management

Gmail has increased the efficiency of my business because I use it for marketing through business emails. It also enables business locators on Google Maps.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

I use a Gmail account to sign up for different apps and receive emails about different products.

What do you dislike about Gmail?

I love it because marketing is easy and integrates well with other apps.

What features is Gmail currently missing?

No

Waiswa A.

Student

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

5.0

Feb 20, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Bulky SMS

I use Gmail to connect with people and clients in different areas of the world and to share documents, pictures, and large amounts of information.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

Has a large storage capacity of about 15 GB, enabling bulky SMS sending and receiving.

What do you dislike about Gmail?

Always good because it has maximum security on users accounts and has no dislikes.

What features is Gmail currently missing?

No

Akankwatsa S.

Director

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

5.0

Feb 13, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Bulky mailing

Gmail enables me to chat with different people in various regions of the world, and I can send many emails per day because it's unlimited and emails are quickly sent to clients.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gmail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Gmail?

Support bulky mailings and send attachments to my clients about business.

What do you dislike about Gmail?

There is no challenge with Gmail because everything is good, and it is powered by Google.

What features is Gmail currently missing?

No

What other products like Gmail have you used or evaluated?

Yahoo

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