GOFRUGAL POS Reviews
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Overall GOFRUGAL POS Reviews
Here's an unbiased review of GOFRUGAL POS. Discover how GOFRUGAL POS users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
GOFRUGAL POS Pros and Cons
"Overall experience is good. My team easily works on this software. Only basic training is required for new staff members. Highly recommended to new users."
"Inventory Management: One of the most important functions of a POS system, inventory management, at its very essence, keeps track of all products so you know when it's time to order/or not order specific products"
"Customer service"
"Overall experiences Good, My team easily work on this software. Only the basic training required for the new staff member. Highly recommended to the new user."
"Chat Support is not hands-on with Gofrugal ERP, thats why we are facing a lot of issues. Also, we have raised one issue with chat, but next, we want an update regarding that issue. At that time, all explanations required should be executed."
"Double rate change and automatic qty merge in sale bill."
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Hear directly from customers who have used GOFRUGAL POS. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
qamar
Account manager
Used the software for : 2+ years (Daily)
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
Overall, the experience is good. My team easily works with this software. Only basic training is required for new staff members. Highly recommended for new users.
GOFRUGAL POS After Sales Service Rating
What do you like best about GOFRUGAL POS?
Overall experience is good. My team easily works on this software. Only basic training is required for new staff members. Highly recommended to new users.
What do you dislike about GOFRUGAL POS?
Overall experiences Good, My team easily work on this software. Only the basic training required for the new staff member. Highly recommended to the new user.
What features is GOFRUGAL POS currently missing?
Overall experiences Good, My team easily work on this software. Only the basic training required for the new staff member. Highly recommended to the new user.
Suhana B.
IT
Used the software for : 2+ years (Daily)
Company Size :501-1000 employees
Verified Reviewer
Review Source: Organic
It greatly improves the bookkeeping process, making it faster and more precise. It also ensures that your stock orders are based on historical data, eliminating any guesswork. If the stock numbers dip, your POS software will create and send orders to your preferred suppliers.
GOFRUGAL POS After Sales Service Rating
What do you like best about GOFRUGAL POS?
Inventory Management: One of the most important functions of a POS system, inventory management, at its very essence, keeps track of all products so you know when it's time to order/or not order specific products
What do you dislike about GOFRUGAL POS?
Chat Support is not hands-on with Gofrugal ERP, thats why we are facing a lot of issues. Also, we have raised one issue with chat, but next, we want an update regarding that issue. At that time, all explanations required should be executed.
What features is GOFRUGAL POS currently missing?
lot of things missing, company not providing devolvement faster with in enhancement
What other products like GOFRUGAL POS have you used or evaluated?
order easy, my gofrugal app
Vibhor S.
Owner
Used the software for : 2+ years (Daily)
Company Size :11-50 employee
Verified Reviewer
Verified User
Review Source: Organic
I have been using this software for the last two years. Initially, it was exemplary and able to handle the database. However, as time passed and the database size increased, the software became unable to handle the load.
GOFRUGAL POS Mobile App Experience
GOFRUGAL POS After Sales Service Rating
What do you like best about GOFRUGAL POS?
Customer service
What do you dislike about GOFRUGAL POS?
Double rate change and automatic qty merge in sale bill.
What features is GOFRUGAL POS currently missing?
Software is not good
How GOFRUGAL POS is better/different from its competitors?
Not better from other software
Vishal
Used the software for : Less than 6 months
Company Size :11-50 employee
Verified Reviewer
Review Source: Organic
I purchased this software based solely on the promised service, but unfortunately, I didn't receive any benefit. The software isn't user-friendly, so we require help in emergencies. However, despite the commitment to service, no assistance was provided when needed. We cannot rely on it as our daily schedule gets disrupted due to the lack of benefits. In an emergency, I had to buy another software by the end of March. I called them several times but got no response. Do not purchase this software due to its lack of user-friendliness and poor service.
GOFRUGAL POS Mobile App Experience
GOFRUGAL POS After Sales Service Rating
What do you like best about GOFRUGAL POS?
"Features and functions are good."
What do you dislike about GOFRUGAL POS?
Service in emergency
Do you think GOFRUGAL POS delivers value for the money spent?
No
Are you satisfied with GOFRUGAL POS features?
No
Did implimentation of GOFRUGAL POS was easy?
No
What features is GOFRUGAL POS currently missing?
Not used completely
What other products like GOFRUGAL POS have you used or evaluated?
Tally and vyapar
How GOFRUGAL POS is better/different from its competitors?
Can't say
John m.
Used the software for : More than 1 year
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Great payment tool. Easily customized to fit buyer and seller demands. Best in inventory tracking and management. All features work great, though customer support response needs improvement for quicker replies; sometimes it takes a lot of time to get a response after raising an issue with the support team.
What do you like best about GOFRUGAL POS?
Fast payment transaction processing.
What do you dislike about GOFRUGAL POS?
No dislikes we have come across so far.
Avdhooth S.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I have received excellent technical support from Gofrugal, especially from the Mumbai team. Thank you so much for the great support. I also purchased the GoSecure data security feature.
Chennappan
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
GOFRUGAL POS software has truly streamlined our business operations. It's user-friendly, reliable, and the customer support is fantastic. Highly recommend for any business looking to simplify their processes!
Vikesh P.
Lead Business Analyst
Used the software for : More than 1 year
Company Size :11-50 employees
Verified Reviewer
Verified User
Review Source: Organic
Overall experience is good. My team easily works with this software. Only basic training is required for new staff members. Highly recommended for new users.
What do you like best about GOFRUGAL POS?
Good for inventory management, automate report generation, GST input
What do you dislike about GOFRUGAL POS?
If I upload the bulk inventory, there is no automated option for printing bar-codes.
Ambari
Partner
Used the software for : 6-12 months
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
I expected some challenges in support as we were based in a tier 3 city, but Rejag Technologies provided us with excellent support and training. The software is really good and offers outstanding support.
What do you like best about GOFRUGAL POS?
Good with technology and easy to use
What do you dislike about GOFRUGAL POS?
Good with technology and easy to use.
Saroja
Used the software for : 6-12 months
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
We need to improve customer engagement and support. Sometimes, online support staff struggle to understand requests.
What do you like best about GOFRUGAL POS?
Customer support is good from their partners, Rejag Technologies in Bangalore, and the features are awesome.
What do you dislike about GOFRUGAL POS?
Reaching chat support is the worst, and there seem to be a lot of inexperienced people; however, we are getting good support from Rejag Technologies.
Chidanand
Propeietor
Used the software for : 6-12 months
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
Great product from GoFrugal for any level of supermarket, and Rejag Technologies' product delivery is excellent.
What do you like best about GOFRUGAL POS?
Technology front product in this segment and mobile apps for every purpose are great. Trustworthy software.
What do you dislike about GOFRUGAL POS?
Though they have 24/7 support, getting issues resolved faster is a challenge.
Dayanand
Propritor
Used the software for : More than 1 year
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
Great product with good support and training in the native language. Best services in Bangalore. Knowledgeable team.
What do you like best about GOFRUGAL POS?
Bought from Gofrugal Solution partners, Rejag Technologies in Bangalore, and we are really happy with the software and their support.
What do you dislike about GOFRUGAL POS?
Reaching centralized support takes time, but Rejag Technologies is very approachable and offers the best services and training.
Ellen
Propritor
Used the software for : More than 1 year
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
REJAG Technologies has made Gofrugal solutions much easier and more valuable for our business.
What do you like best about GOFRUGAL POS?
Good services from their solution partners, REJAG Technologies in Bangalore, and worth buying from them.
What do you dislike about GOFRUGAL POS?
eCommerce integration to be made much easier and less expensive.
Pradeep
Proprietor
Used the software for : More than 1 year
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
Very nice application for billing. Works effectively with multiple client systems. Thanks to the developers. Rocking!
What do you like best about GOFRUGAL POS?
Good support and GST-compatible.
What do you dislike about GOFRUGAL POS?
Remote Report Viewing and Remote billing
Satheesh
Properitor
Used the software for : More than 1 year
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
GoFrugal support is very user-friendly, and the WhatsNow mobile app helps me track business activities throughout the day. They provide the WhatsNow app as a complimentary service. Through the myGoFrugal mobile app, I can easily track my pending tickets and communicate with GoFrugal.
What do you like best about GOFRUGAL POS?
User-friendly software and 24/7 support
Rekha
Used the software for : Free trial
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
I like the relative simplicity of GoFrugal and its products. GoFrugal allows a small business owner like myself to create a full catalog of products, track inventories, and easily accept payments. This is a great alternative to more expensive and limited bank-run merchant solutions. For my business, the main problem solved with GoFrugal is payment processing. Being able to accept credit and interact with new customers, I'm able to provide my customers with options. It really is a professional service that makes it so much easier for my customers. GoFrugal is also very affordable and great for managing your inventory, sales, tax, warehouse, stock, discounts, payment processing, store credits, profitability, and more, all in one program.
What do you like best about GOFRUGAL POS?
Simple to understand. Affordable.
Olson
Used the software for : Free trial
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
On multiple occasions, either when leaving our retail store or when issues in the store have prevented our primary system from working, GoFrugal has come to the rescue, allowing us to continue processing transactions and maintaining business as usual. What I love most about GoFrugal is that they are constantly improving their product and have a very user-friendly dashboard with pertinent information for the user. From sales to inventory to barcode scanning, credit card payment processing, tax, and discount management, they have thought about almost everything you might need to run a small or medium-sized business.
Manish
Used the software for : Less than 6 months
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
Nice and easy to use. The trainer, Mr. Vairam, was clear in his instruction and addressed doubts with patience. Very good.
Real
Owner
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I have been using Gofrugal since 2013. For the past four years, I have been experiencing 24/7 support at all times. It is easy to use with more add-ons, and the A to Z process of my business can be automated. I can track anything with the WhatsNow app. There are more features available in the software than I actually use, which can get complicated.
Pradip
sales executive
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
GoFrugal is the leading Retail and Restaurant POS solution provider. I am extremely satisfied with GoFrugal Retail software because I had previously used another local POS software for my business, but I was not happy with it. Finally, my friend suggested I use GoFrugal POS software, and I would like to say that the GoFrugal team understood my exact requirements. I received a 100% solution for my business, including customer loyalty management, inventory tracking, billing management, and tax calculation. I highly recommend it.