Overall GOFRUGAL POS Reviews

Here's an unbiased review of GOFRUGAL POS. Discover how GOFRUGAL POS users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.2/5

Based on 23 Reviews

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Feature 4.4

Feature

Out of 5

Ease of use 4.4

Ease of use

Out of 5

Value for money 4.2

Value for money

Out of 5

Customer support 4.7

Customer support

Out of 5

Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

GOFRUGAL POS Pros and Cons

"Overall experience is good. My team easily works on this software. Only basic training is required for new staff members. Highly recommended to new users."

"Inventory Management: One of the most important functions of a POS system, inventory management, at its very essence, keeps track of all products so you know when it's time to order/or not order specific products"

"Customer service"

"Overall experiences Good, My team easily work on this software. Only the basic training required for the new staff member. Highly recommended to the new user."

"Chat Support is not hands-on with Gofrugal ERP, thats why we are facing a lot of issues. Also, we have raised one issue with chat, but next, we want an update regarding that issue. At that time, all explanations required should be executed."

"Double rate change and automatic qty merge in sale bill."

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Showing 20 out of 23 Reviews

Hear directly from customers who have used GOFRUGAL POS. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

qamar

Account manager

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

4.0

Jun 05, 2023

Verified via Business email.

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Review Source: Organic

Easy to use Inventory Management but difficultly in financial accounting

Overall, the experience is good. My team easily works with this software. Only basic training is required for new staff members. Highly recommended for new users.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

GOFRUGAL POS After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about GOFRUGAL POS?

Overall experience is good. My team easily works on this software. Only basic training is required for new staff members. Highly recommended to new users.

What do you dislike about GOFRUGAL POS?

Overall experiences Good, My team easily work on this software. Only the basic training required for the new staff member. Highly recommended to the new user.

What features is GOFRUGAL POS currently missing?

Overall experiences Good, My team easily work on this software. Only the basic training required for the new staff member. Highly recommended to the new user.

Suhana B.

IT

Used the software for : 2+ years (Daily)

Company Size :501-1000 employees

4.0

Apr 25, 2023

Verified via Business email.

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Good Service given By Gofrugal Team

It greatly improves the bookkeeping process, making it faster and more precise. It also ensures that your stock orders are based on historical data, eliminating any guesswork. If the stock numbers dip, your POS software will create and send orders to your preferred suppliers.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

GOFRUGAL POS After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about GOFRUGAL POS?

Inventory Management: One of the most important functions of a POS system, inventory management, at its very essence, keeps track of all products so you know when it's time to order/or not order specific products

What do you dislike about GOFRUGAL POS?

Chat Support is not hands-on with Gofrugal ERP, thats why we are facing a lot of issues. Also, we have raised one issue with chat, but next, we want an update regarding that issue. At that time, all explanations required should be executed.

What features is GOFRUGAL POS currently missing?

lot of things missing, company not providing devolvement faster with in enhancement

What other products like GOFRUGAL POS have you used or evaluated?

order easy, my gofrugal app

Vibhor S.

Owner

Used the software for : 2+ years (Daily)

Company Size :11-50 employee

1.0

May 17, 2022

Verified via Business email.

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Review Source: Organic

Not good for retail supermarket

I have been using this software for the last two years. Initially, it was exemplary and able to handle the database. However, as time passed and the database size increased, the software became unable to handle the load.

Feature 3

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

GOFRUGAL POS Mobile App Experience

1 2 3 4 5 6 7 8 9 10

GOFRUGAL POS After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about GOFRUGAL POS?

Customer service

What do you dislike about GOFRUGAL POS?

Double rate change and automatic qty merge in sale bill.

What features is GOFRUGAL POS currently missing?

Software is not good

How GOFRUGAL POS is better/different from its competitors?

Not better from other software

Vishal

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Apr 18, 2022

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No service no use of software

I purchased this software based solely on the promised service, but unfortunately, I didn't receive any benefit. The software isn't user-friendly, so we require help in emergencies. However, despite the commitment to service, no assistance was provided when needed. We cannot rely on it as our daily schedule gets disrupted due to the lack of benefits. In an emergency, I had to buy another software by the end of March. I called them several times but got no response. Do not purchase this software due to its lack of user-friendliness and poor service.

Feature 3

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

GOFRUGAL POS Mobile App Experience

1 2 3 4 5 6 7 8 9 10

GOFRUGAL POS After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about GOFRUGAL POS?

"Features and functions are good."

What do you dislike about GOFRUGAL POS?

Service in emergency

Do you think GOFRUGAL POS delivers value for the money spent?

No

Are you satisfied with GOFRUGAL POS features?

No

Did implimentation of GOFRUGAL POS was easy?

No

What features is GOFRUGAL POS currently missing?

Not used completely

What other products like GOFRUGAL POS have you used or evaluated?

Tally and vyapar

How GOFRUGAL POS is better/different from its competitors?

Can't say

John m.

Used the software for : More than 1 year

Company Size :51-200 employee

5.0

Apr 06, 2022

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Review Source: Organic

Instant payment Solution.

Great payment tool. Easily customized to fit buyer and seller demands. Best in inventory tracking and management. All features work great, though customer support response needs improvement for quicker replies; sometimes it takes a lot of time to get a response after raising an issue with the support team.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about GOFRUGAL POS?

Fast payment transaction processing.

What do you dislike about GOFRUGAL POS?

No dislikes we have come across so far.

Avdhooth S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 25, 2022

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google review

I have received excellent technical support from Gofrugal, especially from the Mumbai team. Thank you so much for the great support. I also purchased the GoSecure data security feature.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Chennappan

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 09, 2020

Verified via Business email.

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Review Source: Organic

GOFRUGAL POS software has truly streamlined our business operations. It's user-friendly, reliable, and the customer support is fantastic. Highly recommend for any business looking to simplify their processes!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vikesh P.

Lead Business Analyst

Used the software for : More than 1 year

Company Size :11-50 employees

4.0

Jun 05, 2019

Verified via Business email.

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The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

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Review Source: Organic

Best Software for Retail industries

Overall experience is good. My team easily works with this software. Only basic training is required for new staff members. Highly recommended for new users.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about GOFRUGAL POS?

Good for inventory management, automate report generation, GST input

What do you dislike about GOFRUGAL POS?

If I upload the bulk inventory, there is no automated option for printing bar-codes.

Ambari

Partner

Used the software for : 6-12 months

Company Size :11-50 employees

4.0

Jan 29, 2019

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Review Source: Organic

Restaurant Management was made easy with Gofrugal restaurant software installed by rejag technologies.

I expected some challenges in support as we were based in a tier 3 city, but Rejag Technologies provided us with excellent support and training. The software is really good and offers outstanding support.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about GOFRUGAL POS?

Good with technology and easy to use

What do you dislike about GOFRUGAL POS?

Good with technology and easy to use.

Saroja

Used the software for : 6-12 months

Company Size :1-10 employees

4.0

Aug 24, 2018

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Review Source: Organic

Easy to use and nice software

We need to improve customer engagement and support. Sometimes, online support staff struggle to understand requests.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about GOFRUGAL POS?

Customer support is good from their partners, Rejag Technologies in Bangalore, and the features are awesome.

What do you dislike about GOFRUGAL POS?

Reaching chat support is the worst, and there seem to be a lot of inexperienced people; however, we are getting good support from Rejag Technologies.

Chidanand

Propeietor

Used the software for : 6-12 months

Company Size :1-10 employees

4.0

Jun 09, 2018

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Review Source: Organic

Best supermarket software in Bangalore

Great product from GoFrugal for any level of supermarket, and Rejag Technologies' product delivery is excellent.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about GOFRUGAL POS?

Technology front product in this segment and mobile apps for every purpose are great. Trustworthy software.

What do you dislike about GOFRUGAL POS?

Though they have 24/7 support, getting issues resolved faster is a challenge.

Dayanand

Propritor

Used the software for : More than 1 year

Company Size :1-10 employees

5.0

May 23, 2018

Verified via Business email.

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Review Source: Organic

Best billing software in bangalore

Great product with good support and training in the native language. Best services in Bangalore. Knowledgeable team.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about GOFRUGAL POS?

Bought from Gofrugal Solution partners, Rejag Technologies in Bangalore, and we are really happy with the software and their support.

What do you dislike about GOFRUGAL POS?

Reaching centralized support takes time, but Rejag Technologies is very approachable and offers the best services and training.

Ellen

Propritor

Used the software for : More than 1 year

Company Size :1-10 employees

4.0

Apr 23, 2018

Verified via Business email.

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Review Source: Organic

Best services from REJAG Technologies for GoFrugal Solutions

REJAG Technologies has made Gofrugal solutions much easier and more valuable for our business.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about GOFRUGAL POS?

Good services from their solution partners, REJAG Technologies in Bangalore, and worth buying from them.

What do you dislike about GOFRUGAL POS?

eCommerce integration to be made much easier and less expensive.

Pradeep

Proprietor

Used the software for : More than 1 year

Company Size :1-10 employees

4.0

Feb 09, 2018

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Awesome App for billing

Very nice application for billing. Works effectively with multiple client systems. Thanks to the developers. Rocking!

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about GOFRUGAL POS?

Good support and GST-compatible.

What do you dislike about GOFRUGAL POS?

Remote Report Viewing and Remote billing

Satheesh

Properitor

Used the software for : More than 1 year

Company Size :1-10 employees

5.0

Feb 09, 2018

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Review Source: Organic

User-friendly POS

GoFrugal support is very user-friendly, and the WhatsNow mobile app helps me track business activities throughout the day. They provide the WhatsNow app as a complimentary service. Through the myGoFrugal mobile app, I can easily track my pending tickets and communicate with GoFrugal.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about GOFRUGAL POS?

User-friendly software and 24/7 support

Rekha

Used the software for : Free trial

Company Size :1-10 employees

5.0

Dec 26, 2017

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Review Source: Organic

A wonderful software for my business

I like the relative simplicity of GoFrugal and its products. GoFrugal allows a small business owner like myself to create a full catalog of products, track inventories, and easily accept payments. This is a great alternative to more expensive and limited bank-run merchant solutions. For my business, the main problem solved with GoFrugal is payment processing. Being able to accept credit and interact with new customers, I'm able to provide my customers with options. It really is a professional service that makes it so much easier for my customers. GoFrugal is also very affordable and great for managing your inventory, sales, tax, warehouse, stock, discounts, payment processing, store credits, profitability, and more, all in one program.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about GOFRUGAL POS?

Simple to understand. Affordable.

Olson

Used the software for : Free trial

Company Size :11-50 employees

4.0

Dec 26, 2017

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GoFrugal is a perfect solution for any retail business needs

On multiple occasions, either when leaving our retail store or when issues in the store have prevented our primary system from working, GoFrugal has come to the rescue, allowing us to continue processing transactions and maintaining business as usual. What I love most about GoFrugal is that they are constantly improving their product and have a very user-friendly dashboard with pertinent information for the user. From sales to inventory to barcode scanning, credit card payment processing, tax, and discount management, they have thought about almost everything you might need to run a small or medium-sized business.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Manish

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Dec 08, 2017

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Review Source: Organic

Gofrugal POS Review

Nice and easy to use. The trainer, Mr. Vairam, was clear in his instruction and addressed doubts with patience. Very good.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Real

Owner

Used the software for : 2+ years

Company Size :51-200 employee

4.0

May 16, 2017

Verified via Business email.

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Review Source: Organic

Two years with Gofrugal

I have been using Gofrugal since 2013. For the past four years, I have been experiencing 24/7 support at all times. It is easy to use with more add-ons, and the A to Z process of my business can be automated. I can track anything with the WhatsNow app. There are more features available in the software than I actually use, which can get complicated.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Pradip

sales executive

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 29, 2016

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Review Source: Organic

Awesome POS Software for All Type of Organization

GoFrugal is the leading Retail and Restaurant POS solution provider. I am extremely satisfied with GoFrugal Retail software because I had previously used another local POS software for my business, but I was not happy with it. Finally, my friend suggested I use GoFrugal POS software, and I would like to say that the GoFrugal team understood my exact requirements. I received a 100% solution for my business, including customer loyalty management, inventory tracking, billing management, and tax calculation. I highly recommend it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

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