Overall Google Docs Reviews

Here's an unbiased review of Google Docs. Discover how Google Docs users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.7/5

Based on 49 Reviews

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Feature 4.6

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.7

Value for money

Out of 5

Customer support 4.6

Customer support

Out of 5

Likelihood to recommend 88.1%

Likelihood to recommend

Out of 100%

Google Docs Pros and Cons

"Google Docs is a free tool. Easy to use. Writing text features are various. Also, Docs printing option."

"Additional fonts. Suggestion mode. Tag someone in a comment. Bookmark more, scroll less. Offline mode."

"We can manage permissions for documents simply, like who is accessing and editing them."

"I could not find any bad feature for writing. Although Google Docs users may face problems accessing documents when offline."

"Some options are missing from it, but that is to be expected from a web-based app. The only thing I dislike is how hard it is to open the documents generated in Google Docs with other software."

"I dont find any major flaws in Google Docs, but one thing is it needs an internet connection while we are working on it."

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Showing 20 out of 49 Reviews

Hear directly from customers who have used Google Docs. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Nagmus S.

Graphic Designer

Used the software for : 2+ years (Daily)

Company Size :501-1000 employees

5.0

Jan 03, 2024

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Best Writing Tools Review About Google Docs

Google Docs is a free online writing tool. I have been using it for a long time. It has many advantages such as automatic saving of files and correcting spelling errors. It can also convert files to PDF format. I fully recommend it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

Google Docs is a free tool. Easy to use. Writing text features are various. Also, Docs printing option.

What do you dislike about Google Docs?

I could not find any bad feature for writing. Although Google Docs users may face problems accessing documents when offline.

What features is Google Docs currently missing?

I Could Not Find Any Missing Feature

What other products like Google Docs have you used or evaluated?

I Have Used Microsoft Word But Google Docs Best

Swe O.

writer

Used the software for : 2+ years (Weekly)

Company Size :1-10 employees

5.0

Nov 01, 2023

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In my experience, it is useful, simple and practical

Basically, Google Docs is a free tool. Real-time collaboration and synchronization are very ideal from my perspective, and anyone can edit anything at the same time. Changes are saved automatically, so there is no chance of data loss. Features include clear formatting, additional fonts, suggestion mode, tagging someone in a comment, bookmarking more and scrolling less, offline mode, rolling down own substitutions, and right-click for research. Negatives: Some options are missing, but that is to be expected from a web-based app. The only thing I dislike is how hard it is to open documents generated in Google Docs through other software. Additionally, someone can edit the document as you are presenting, potentially messing with your presentation or confusing your line of thought. Conclusion: Despite these drawbacks, Google Docs is still a great word processing tool suitable for most people. It's free to use and easy to get started with. Moreover, it has many useful features that can be very beneficial for both personal and business projects. So, if you are looking for free and well-equipped word processing software, you should definitely give Google Docs a try.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

Additional fonts. Suggestion mode. Tag someone in a comment. Bookmark more, scroll less. Offline mode.

What do you dislike about Google Docs?

Some options are missing from it, but that is to be expected from a web-based app. The only thing I dislike is how hard it is to open the documents generated in Google Docs with other software.

What features is Google Docs currently missing?

There is something like Word and there are many programs of this type

Shakamudi V.

Student

Used the software for : 2+ years (Daily)

Company Size :1001-5000 employees

4.0

Jun 05, 2023

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Google Docs : An Essential Tool for Document creation, Editing and Management

Google Docs supports me academically by making it simple to create and modify documents whenever needed. It also makes it easy to collaborate with others on our team using Google Docs.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

We can manage permissions for documents simply, like who is accessing and editing them.

What do you dislike about Google Docs?

I dont find any major flaws in Google Docs, but one thing is it needs an internet connection while we are working on it.

What features is Google Docs currently missing?

No I don't find any missing feature

Cecilia N.

student

Used the software for : 1-2 years (Weekly)

Company Size :1-10 employees

5.0

Apr 25, 2023

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my personal review on Google docs

Google Docs is a free service, making it an accessible option for individuals and agencies with limited budgets. Collaboration: Google Docs allows multiple users to work on a document simultaneously, making it easy for teams to collaborate on tasks in real time.

Feature 3

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

Google Docs allows multiple users to work on the same file in real time, making it a first-rate device for collaboration. Google Docs supports a huge variety of report formats, making it easy to collaborate with other word processing software.

What do you dislike about Google Docs?

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What features is Google Docs currently missing?

The Google Docs app consists of almost all the same features as the net-based totally version, but there are some key variations among the two. The cellular app lacks sure capabilities, which include the Ruler, shapes, headers and footers, and Suggesting mode.

What other products like Google Docs have you used or evaluated?

No

Pradnya S.

Working Professional

Used the software for : 2+ years (Weekly)

Company Size :10,001+ employees

5.0

Apr 25, 2023

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My personal review on Google Docs

I used this application daily or weekly during my academic years for project-related work or to create reports and documents. It is a very powerful and excellent application that allows for collaborative work, making group projects easier. It has great features.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

My most liked thing about Google Docs is that we can track our group members or other members at any time with whom we are collaborating. Google Docs saves all the changes in the documents automatically.

What do you dislike about Google Docs?

My most liked thing about Google Docs is that we can track our group members or other members we are collaborating with at any time. Google Docs saves all the changes in the documents automatically.

What features is Google Docs currently missing?

It should be available to use in offline mode like microsoft word.

What other products like Google Docs have you used or evaluated?

No

Kashif M.

Manager

Used the software for : Less than 6 months (Weekly)

Company Size :11-50 employees

4.0

Apr 11, 2023

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My Personal Review On Google Docs

Google Docs is a flexible and easy-to-use word-processing program that is great for collaboration. Its low cost and compatibility make it appealing to many users; however, its reliance on an internet connection and limited feature set may be inconvenient for some.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

We love the way that we can make archives that we can impart to other local community partners and know that it is safe and confidential if necessary.I love using Docs and being assured that my work is staying put. Having the option to pop in and get on projects from home, on my phone, tablet, etc., is really great.The ideal integration in the structure of G-Suite helps a startup like mine to quickly design, edit, and share educational and marketing documents.

What do you dislike about Google Docs?

Im worried about security and information breaches. On the off chance that your information is spilled or someone else gains access to your report, it will be a disaster. In some cases, I feel another party might access your records, or restricted access can be penetrated, especially when you see more alarming news. What I hate most is Googles lack of focus and their craziness. Google Slides is awful, and I can hardly imagine that this has not been improved.

What features is Google Docs currently missing?

Customizable styles

What other products like Google Docs have you used or evaluated?

no

Mohsin A.

Seller

Used the software for : 1-2 years (Daily)

Company Size :1-10 employees

5.0

Apr 11, 2023

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Review off google ducs

First delivered in 2006, Google Docs is a free electronic word processor where reports can be created, edited, and stored as part of the Google Docs Editors' suite of free web applications.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

Simple to use since its very much like Microsoft Office. Incredible if your device doesnt have Office and you need to use similar platforms.

What do you dislike about Google Docs?

A few choices are absent from it; however, that is normal for an online application. The main thing I detest is how difficult it is to open the documents created in Google Docs through other software.

What features is Google Docs currently missing?

Yes, there is a missing in my windows which does not open directly from the drive

What other products like Google Docs have you used or evaluated?

Yes. But google ducs good

Bluish W.

CEO

Used the software for : Less than 6 months (Yearly)

Company Size :1-10 employees

4.0

Mar 20, 2023

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Review about Google Docs

It's a free document storing, operating, and editing file application for Android and iOS, making it effortless to manage files.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

It makes checking, managing, organizing, and editing any file way easier, even easier than MS Word on Android or iOS.

What do you dislike about Google Docs?

It makes checking, managing, organizing, and editing any file much easier, even easier than MS Word on Android or iOS.

What features is Google Docs currently missing?

No missing feature found yet!

What other products like Google Docs have you used or evaluated?

Ms Words

Affan S.

CEO

Used the software for : 6-12 months (Weekly)

Company Size :1-10 employees

5.0

Mar 20, 2023

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Review about Google Docs

Google Docs is a fantastic tool for collaboration and document sharing. Its cloud-based platform allows easy access from anywhere with an internet connection.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

The most impressive thing about Google Docs is its collaborative editing feature, which allows multiple users to edit a document simultaneously in real time. This feature facilitates efficient and seamless collaboration among team members, making it an essential tool for remote work and group projects.

What do you dislike about Google Docs?

Google Docs can improve its grammar and spelling suggestions, offer more robust formatting options, provide better integration with other software, and enhance collaboration features.

What features is Google Docs currently missing?

Not at all.

What other products like Google Docs have you used or evaluated?

No

Iago O.

Founder

Used the software for : 2+ years (Weekly)

Company Size :1-10 employees

5.0

Jul 11, 2022

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Simple but perfect

The perfect software to use everywhere. You can edit your documents wherever you are, and they are automatically saved in the cloud. It has everything you expect from a modern text editor and more. Its simplicity makes it perfect for someone who is not used to tech.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

How simple it is to use and how it automatically syncs in the cloud, you dont have to be hitting the save button every 5 minutes.

What do you dislike about Google Docs?

The performance in large texts could definitely be improved.

What features is Google Docs currently missing?

Definately omptimization on older devices, it sometimes gets a bit laggy when editing a large text.

What other products like Google Docs have you used or evaluated?

Word, Open Office, etc

How Google Docs is better/different from its competitors?

The way it automatically sincs in the cloud.

Nathan K.

General Manager

Used the software for : 2+ years (Daily)

Company Size :51-200 employee

5.0

Jun 17, 2022

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IT Support Entrepreneur

I wrote and continue to write my projects on Google Docs. The functionalities are the same as those available to paying users, and I am impressed by the flexibility of this solution.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Google Docs Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

The ease of access, use, synchronization with my other devices, and especially the cost.

What do you dislike about Google Docs?

Adding direct mail would be perfect.

What features is Google Docs currently missing?

Direct Mail

What other products like Google Docs have you used or evaluated?

Google Sheet, Google Slides, Google Drive, Google Keep, Google Meet

How Google Docs is better/different from its competitors?

Cost, flexibility, API

Jay R.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Dec 20, 2021

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Online tool for document management

I can say that Google Docs is the place to be if you wish to manage (create, edit, delete) document files that are meant to be collaborative and shared, or if your document file is of vital importance and needs to be available to you anytime and anywhere.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Google Docs Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

Google Docs is easy to use, free, and has most of the functionality that Word Doc has. The interface is very user-friendly, and I havent had any trouble finding the tools I needed. The auto-save feature ensures that you do not lose work as long as you are connected to the internet, and the history feature ensures that you can take a look back at work you may have written over. When sharing a document with people, you can decide what level of access that person has to the document: view only, can comment, or can edit. A mobile app is also available.

What do you dislike about Google Docs?

Unable to set a default font.

Do you think Google Docs delivers value for the money spent?

Yes

Are you satisfied with Google Docs features?

Yes

Did implimentation of Google Docs was easy?

Yes

What features is Google Docs currently missing?

Feature to set a default font.

What other products like Google Docs have you used or evaluated?

No

Emeka A.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 13, 2021

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A nice word processor for personal usage on a daily basis.

Google Docs is a free document writer and editor that can be used to create and edit documents. It automatically corrects your spelling errors and comes with a plethora of add-ons. Because it syncs with Gmail, you can view your documents from any location and on any device just by logging in with your Gmail account. It also keeps track of your word count and can be used via voice typing. It makes sharing documents a breeze. You can also use the Google in-app feature to search for anything from the inputted content and look up synonyms for the words you've typed.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Google Docs Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

What I appreciate most about Google Docs is the share tool, which allows me to create a shareable link or share with people in my office who can help me write, edit, or review papers. I also enjoy that it is an easy-to-use program that requires no prior expertise.

What do you dislike about Google Docs?

Google Docs has trouble displaying the precise fonts and styles from a document modified in Word on Android. When it comes to document editing, the EOM Android add-ons dont make much of a difference.

Do you think Google Docs delivers value for the money spent?

Yes

Are you satisfied with Google Docs features?

Yes

Did implimentation of Google Docs was easy?

Yes

What features is Google Docs currently missing?

None for now

Abhishek

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 06, 2021

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Easy, light & useful

It is one of the useful tools. You don't need to download any software. Just open a web browser, type Google Docs, and you are done. You don't need to download it like MS Office.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Google Docs Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

Contains almost all features.

What do you dislike about Google Docs?

Contains nearly all features.

Do you think Google Docs delivers value for the money spent?

Yes

Are you satisfied with Google Docs features?

Yes

Did implimentation of Google Docs was easy?

Not Sure

What features is Google Docs currently missing?

offline editing

What other products like Google Docs have you used or evaluated?

MS word 2016

How Google Docs is better/different from its competitors?

That it can be shared with others online

Arlie C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 26, 2021

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Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Docs

Have a variety of applications that are free to use and easy to understand for your needs. However, the drawback is that they can't be used offline. If you are online, they can be used, so it would be better if we see an offline version in the future.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Abhishek T.

Freelancer

Used the software for : Free trial

Company Size :11-50 employees

5.0

Aug 16, 2021

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Google Docs Review

I use this app many times. Overall, the experience is good because it is free to use and accessible from anywhere. It is also available in offline format. It tracks edit history, documents changes automatically, and allows reverting to any previous version of the document.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

What do you like best about Google Docs?

Google Docs is a free tool. Google Cloud Storage allows you to access your documents from anywhere. Offline work mode.

What do you dislike about Google Docs?

Printing from Google Docs is not straight-forward like it is in Office

Harsshiv

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 22, 2021

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Best app

Good app with good picture quality. I would suggest everyone use this app. It is available on iOS, Android, and Windows platforms. Thanks.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Google Docs Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

The text you provided is "Good." There are no grammatical errors in this text.

What do you dislike about Google Docs?

Good.

Do you think Google Docs delivers value for the money spent?

Yes

Are you satisfied with Google Docs features?

Yes

Did implimentation of Google Docs was easy?

Yes

What features is Google Docs currently missing?

No

What other products like Google Docs have you used or evaluated?

All

How Google Docs is better/different from its competitors?

Good app

Marionne

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 09, 2021

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Google Docs has made my writing experience so much easier.

Google Docs saves my documents by itself, which gives me peace of mind when doing school assignments! If I accidentally spell a word wrong, it has an autocorrect feature too.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Google Docs Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Google Docs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Docs?

I love how, even if I close my tab on the computer, Google Docs instantly saves it!

What do you dislike about Google Docs?

The location for changing the color of the Google Docs blank paper was a bit difficult to find. Id suggest it be located near the highlight color option.

Do you think Google Docs delivers value for the money spent?

Yes

Are you satisfied with Google Docs features?

No

Did implimentation of Google Docs was easy?

Not Sure

What features is Google Docs currently missing?

Watermark

What other products like Google Docs have you used or evaluated?

Microsoft Word

How Google Docs is better/different from its competitors?

It offers better basic word processing.

Savi p.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 20, 2021

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Helpful while making projects.Every college student should use it. It leads to efficiency .

At the time of making projects, you cannot do the entire work alone. You need team effort. But during the pandemic, when everyone is not at college or in the hostel and is instead at home, this teamwork becomes difficult. Here, Google Docs comes into play. It helps people in different areas to work at the same time and edit the same document. This leads to efficient work. Language revisions will be underlined in blue. With a straightforward right-click, you can either ignore the caution or see a recommended correction.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Harry

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 10, 2021

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Review Source: Organic

Google Docs is a game-changer! It's super easy to use, perfect for collaboration, and accessible from anywhere. It has truly streamlined my workflow. Highly recommend for both personal and professional use!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

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