Overall Google Workspace Reviews

Here's an unbiased review of Google Workspace. Discover how Google Workspace users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.8/5

Based on 9 Reviews

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Feature 4.7

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 93.3%

Likelihood to recommend

Out of 100%

Google Workspace Pros and Cons

"Google Workspace Admin Console is much more user-friendly and very easy to use."

"This is very easy to use and perfect for day-to-day work in your company, and perfect for teamwork as well. It is quite easy and can be applied depending on the needs of the business owner."

"It enables us to create documents and collaborate on them, send emails, engage in chat conversations, and hold meetings for a relatively low cost. Users can be easily added and deleted as they need it, making the management of users simple."

"When it comes to cons, we couldnt find much, but the pricing part alone could be reduced."

"Nothing particular. The available features on Google Slides are quite limited."

"As many users have noted, it is quite uncomfortable when Chrome removes extensions."

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Showing 9 out of 9 Reviews

Hear directly from customers who have used Google Workspace. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Kesavan K.

Senior System Administrator

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

4.0

Oct 08, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Very Good product and its features- Google workspace

We have been using Google Workspace for more than 3 years, and it is really helpful for our business. It has many features like email security, domain management, data backup, etc.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Google Workspace After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Workspace?

Google Workspace Admin Console is much more user-friendly and very easy to use.

What do you dislike about Google Workspace?

When it comes to cons, we couldnt find much, but the pricing part alone could be reduced.

What features is Google Workspace currently missing?

Email tracking feature is little but can be improved

What other products like Google Workspace have you used or evaluated?

Aniket S.

Python Developer

Used the software for : 2+ years (Daily)

Company Size :501-1000 employees

5.0

Aug 01, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Collaborative Workspace To Enhance Team Work And Efficiency

It has many tools such as Gmail, Sheets, Docs, Meet, and many others, which are of great help to businesses and make work easier. Google Forms allows users to easily share applications and surveys, Slides allows for easy creation of presentations, Sites makes it easy to create websites, and Calendar helps keep track of people.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Google Workspace After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Workspace?

This is very easy to use and perfect for day-to-day work in your company, and perfect for teamwork as well. It is quite easy and can be applied depending on the needs of the business owner.

What do you dislike about Google Workspace?

Nothing particular. The available features on Google Slides are quite limited.

What features is Google Workspace currently missing?

At times, I ponder about the possibility of having Google’s email clients complete with integrative CRM facilities.

Rajesh A.

Full Stack Developer

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

5.0

Aug 01, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Secure Office Suite With Excellent Functionality

Overall, it provides a significant amount of security information and addresses risks, while being easy to manage from an IT perspective. Benefits include increased collaboration, productivity, and workflow effectiveness, as well as improved security and data access.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Google Workspace After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Workspace?

It enables us to create documents and collaborate on them, send emails, engage in chat conversations, and hold meetings for a relatively low cost. Users can be easily added and deleted as they need it, making the management of users simple.

What do you dislike about Google Workspace?

As many users have noted, it is quite uncomfortable when Chrome removes extensions.

What features is Google Workspace currently missing?

I can only think of one disadvantage of workstations: there are no native clients. But they do not have them for PCs only for the mobile operating systems.

Swastik S.

Finance Manager

Used the software for : 1-2 years (Daily)

Company Size :11-50 employees

5.0

Jul 01, 2024

Verified via Business Email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

The all in one solution for cloud performance

Google Workspace has integrated all of the Google Apps within its console, making it a one-stop solution for almost anything, whether it be emails, presentations, documents, storage, meetings, communication, and much more. We have been using Google Workspace for a while now, and we just love its use case and implementation, as well as the benefits in team communication and output that we have derived from it. Any organization that is just starting to shift their workforce online should consider Google Workspace as a must-have option.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Google Workspace After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Workspace?

- Seamless integration with every Google App within the workspace makes it easy for the whole team not only to navigate but also to collaborate with the rest of the team members during execution. The scope of control for the admin is even greater.

What do you dislike about Google Workspace?

- To be honest, we did not feel that Google Workspace has anything to work on; it has been such a great platform, and we dont have any sort of complaints about it. But improving its billing cycle and properly letting us use the UPI method could be one.

What features is Google Workspace currently missing?

There could be a personalization feature in Google Workspace that curates personalized dashboards and functionality for the users, it could be a great save on the pricing and more.

What other products like Google Workspace have you used or evaluated?

Zoho, Zoom Workplace, Asana

Mohit S.

Senior Business Development Manager

Used the software for : 2+ years (Daily)

Company Size :501-1000 employees

5.0

Jun 27, 2024

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

All the Key Devices Related To Make The Workload Easier

I use it for everything: email, video conferences, calendars, tasks and to-do lists, notes, presentations and slides, and many others. Managing emails is very easy with this tool, and it helps me personalize the inbox in any way I want. It also has the power of flexibility with the number of options available to it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Google Workspace After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Workspace?

This is the simplicity of collaboration that most strikes me: you can have various documents and templates, forms and applications, websites using Google Sites, and much more. It creates a dashboard so that you can monitor your entire working day.

What do you dislike about Google Workspace?

The prizes offered in return for filling out the polls can only be spent on Google Play services, which annoys me.

What features is Google Workspace currently missing?

When someone is sharing the screen, the new version shows only a small portion of the screen.

Keshav C.

Business Development Manager

Used the software for : 2+ years (Daily)

Company Size :501-1000 employees

5.0

Jul 03, 2024

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Organize, Collaborate, And Manage Documents Professionally

I can have all my emails for business communication, accounts, Google Drive, and many other things in one area. This makes my workload, Google Sheets, Docs, the calendar, and many other tasks easy to manage.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Google Workspace After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Workspace?

My data is stored in the cloud, which gives me access to check, view, and make changes to it anytime and from any place. It is possible to work on a project together even though we are separated by distance.

What do you dislike about Google Workspace?

One limitation of the mobile application is that the recording option is not integrated into this application. Due to this, if we want to record the meetings, we have to use either a laptop or a PC.

What features is Google Workspace currently missing?

Specifically, it REALLY REALLY pisses me off when there is NOT a wide enough VARIETY of fonts on Powerpoint, especially in documents and sheets.

Swastik S.

Finance Manager

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

5.0

Jul 03, 2024

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Google Workspace is the super app for controlling work infrastructure

Google Workspace is an absolute pleasure to use for any cloud tasks, whether it be mailing, calendar, slides, or more. What makes it better is collaborating with my team and managing every activity as well. It essentially gives complete organizational control to the admins while using every Google App.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Google Workspace After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Workspace?

User management, an intuitive dashboard, and wide integration are some of the features we find impressive about Google Workspace. The pricing is also great, with really low prices to start with. Integrating with third-party apps is great.

What do you dislike about Google Workspace?

During our entire use of Google Workspace, the only thing we disliked was its billing cycle. Managing our billing cycle and the payment methods associated with it is hectic in Google Workspace, as recurring payments did not work in our case.

What features is Google Workspace currently missing?

Adding features that would use AI chatbots in every application of Google Workspace would be really great.

What other products like Google Workspace have you used or evaluated?

Zoho and Microsoft

Sarah G.

Business Development Manager

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

5.0

Mar 18, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Boost employee productivity in real time

Google Workspace streamlines collaboration and boosts productivity. Its suite of cloud-based tools (Docs, Sheets, Slides) allows seamless real-time editing, ensuring efficient teamwork. The intuitive interface enhances my workflow and makes me more organized.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Google Workspace?

The seamless integration and real-time collaboration capabilities across Googles suite of productivity tools are truly remarkable. Being able to simultaneously work on Docs, Sheets, and Slides with teammates, while seeing edits in real-time, is revolutionary.

What do you dislike about Google Workspace?

While Google Workspace is impressive, areas for improvement include better offline functionality, tighter integration with third-party apps, and more robust project management tools within the suite.

What features is Google Workspace currently missing?

One feature that seems to be missing from Google Workspace is a dedicated project management tool. While you can use Sheets or Forms for basic project tracking, having a more robust, integrated project management solution within the Workspace suite would be extremely valuable.

What other products like Google Workspace have you used or evaluated?

Microsoft Office 365 and Zoho Workplace.

Kesavan

Senior System Engineer

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

4.0

Feb 20, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good product

Integration with Google Services: Google Workspace seamlessly integrates with various Google services such as Gmail, Google Drive, Google Calendar, and Google Meet, providing a unified platform for productivity and collaboration. Real-time Collaboration: Google Workspace allows for real-time collaboration on documents, spreadsheets, and presentations, enabling multiple users to work on the same file simultaneously from different locations.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Google Workspace After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Google Workspace?

Google Workspace apps are available on mobile devices, allowing users to stay productive while on the go and ensuring seamless access to files and communication tools. Google Workspace offers flexible pricing plans catering to businesses of all sizes.

What do you dislike about Google Workspace?

Although Google Workspace primarily operates in the cloud, users may encounter limitations when working offline, as certain features may not be fully functional without an internet connection.

What features is Google Workspace currently missing?

Users may find the formatting options in Google Docs, Sheets, and Slides to be more limited compared to traditional desktop office suites like Microsoft Office. Advanced formatting features such as advanced chart customization, WordArt, and more intricate layout options may be missing.

What other products like Google Workspace have you used or evaluated?

Mircrosoft office 365

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