Gorgias Alternatives & Competitors

Salesforce is undeniably a powerful CRM solution, well-suited for larger companies with the resources to invest in its full potential. However, smaller businesses or those seeking a more straightforward solution might find other CRM options more manageable and budget-friendly.... Read Salesforce Reviews

The user-friendly interface simplifies navigation. EngageBay's CRM is both comprehensive and user-friendly. I like how it streamlines my workflows. Read EngageBay Reviews

Jira is the tool my whole team uses for Agile methodology. I work in an IT MNC, and our software management needs include the status of stories, ease of management, status of bugs, assignment of tasks, and clarification of tasks or queries. Read Jira Software Reviews

As the project head, I find it difficult to put into words my experience with Zendesk. It is an excellent and efficient customer support software that has expanded my opportunities to connect with my audience and engage them in my brand activities and ... Read Zendesk Reviews

Enhancements are needed in asset management and task time entry reports. Additionally, a shared calendar with all tasks should be added. Read Zoho Desk Reviews

Live Agent is very easy to use and implement, and it comes at an affordable price. We are a small company, and we have been able to implement this software and provide another channel of support and contact for our clients without a huge cost. Read LiveAgent Reviews

It is much easier to communicate with team members across the entire organization using BIGContacts. The tool has helped us enhance transparency and empower team members to become more productive. Improved communication has enabled us to deliver better experiences and avoid incon... Read BIGContacts Reviews

Using the tool has enabled us to reduce internal ticket volume. Our IT teams can now focus on more critical matters instead of solving trivial issues. Thanks to IT documentation, our employees are gradually becoming IT experts, capable of solving at least fundamental matters on t... Read ProProfs Knowledge Base Reviews

Helpdesk is very easy to start with and is quite affordable compared to other options. It was simple for me to use our existing Helpdesk email address and provide my agents with a way to track their tickets. The software is exceptionally easy for my agents to understand. Read ProProfs Help Desk Reviews

The user will find it easy to explain the problem, making the work easier and allowing for reviews of all users through the report taken from Faveo. The support from Faveo was perfect; Snowber provided all the help and support I needed. It's perfect, and I will upgrade to the hel... Read Faveo HelpDesk Reviews