What is Got CRM?
Got CRM flare up your business and make a unified structure with your client and vendor. The bright side of GOT's diversified system fills your treasure with hope and joy by its lead conversion. The design and user experience of Got CRM is simple and effective.
Got CRM Starting Price
$ 10/User/Month
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Key Features of Got CRM
Here are the powerful features that make Got CRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- 1-click installationWorks with GoogleApps
- A/B Testing
- Access control
- Access Controls/Permissions
- Access Monitoring
- Account Alerts
- Account Based Marketing
- Account Management
- Accounting
- Accounting Integration
- Accounts payable
- Accounts Receivable
- Action Item Tracking
- Actionable Segmentation Enhancements
- Actionable Telematics
- Activity Tracking
- Cataloging / Categorization
- CRM
- CRM integration
- Customer Service Analytics
- Customer Support Tracking
- Email Response Control
- Knowledge Management
- Live Chat
- Live chat system
- Performance Metrics
- Search
- Search Option
- Self Service Portal
Got CRM Pricing
Here are the pricing plans for Got CRM. Choose the plan that best fits your requirements and budget. Get Detailed Got CRM pricing as per your requirements.
- Client coordination
- Vendor coordination
- Making proposals
- SMS
Got CRM Specifications
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Got CRM Description
Here's the comprehensive description of Got CRM. Gain a brief understanding of its unique features and exceptional benefits.
Got software private limited introduce Got CRM in it's 10th anniversary with innovation and customer driven.
Got CRM flare up your business and make a unified structure with your client and vendor. The bright side of GOT’s diversified system fills your treasure with hope and joy by its lead conversion.
1. Trending communication
Got CRM connects you with your valuable client and vendor with WhatsApp, SMS, mail, telephony etc. conveying intended meaning from one to other using current communication tools by mutually understood
- Connecting customers
Effective phone call communication with customers at your fingertips. Get the Transmission of calls, Call history, call remainder within got CRM.
Uniquely got CRM notify your valuable WhatsApp from your CRM account. A destination is not a matter to connect you with your CRM.
- Inbox your own
Drafted templates guide the complex into the simple process. access your inbox emails and check the progress of mail from your client
- Desktop notification
Instant alert converts get into CRM inquiry as a project. Visit of a client blow as a notification and made a continuous relationship.
- Set Remainder
Perfect signal shows a forward view of your business. Adding remainder and status clear the sketch guides the sales team.
2. Lead Manipulation
Every sale starts with a lead. Increasing leads, massive upload by drag and drop, grouping, labeling, and migration of leads in a single eye screen perfectly.
- Live leads
Capture the lead from your website, reflects and make alerts sales team close the deal with most important consideration.
- Lead cluster
Grouping the leads identity what you need. The active groups stand in front of the sales team for further follow-up selling activity.
- Lead Labelling
Geographical identification or labeling the leads promote area wise sales growth also initiates the concentering areas to promote sales.
- Lead migration
Organizations sales team, marketing team, the project team can share the lead and convert the lead in to project. Increasing successful lead analysis created the raising level of lead exchange.
3. Motley follow-ups
Inbuilt communication tools in Got CRM curtail the physical need and get the right information to move leads to next level of processing.
- Lead follow up
Live leads, create leads and massive drag and drop leads are grouped and labeled on the basis of sales and marketing strategy follow up and novice into proposals.
- Proposal follow up
Keeping a large number of clients providing internal and external proposal making in Got CRM without stew. Prompt reply of vendors within CRM shaped in to purchase order.
- Purchase order follow up
Achieving sales targets and gaining projects through Got CRM's dramatic purchase order follow up
4. Treasure filling Reports
Reports are informational spectrum for tracking, evaluate and fine-tuning the strategy make a decision to create the top to funnel opportunity.
- Revenue & profit matrix
Got CRM enhance the valuable sales profit represents charts, tables, graph clears the growth of sale with customer intimacy
- Report Grouping
Grouped reports with various aspects i.e geographical, Revenue, sales growth, presented in a fraction of seconds with automated workflow.
- Growth Catalyst
High tech analytic reports act as a catalyst for your sales growth. Segregation of reports gathered from various workflow follow-ups delivering a consistency.
5. Vendor Management
Uniquely got CRM connects your vendor and gets the timely quote. Mutual understanding and benefitable relationship in a single click can get better price and quality.
- Selection
Distributing the quote preparation using multiple vendors and select a right and profitable third party.
- On time Quote
Expecting vendor quote by on-time schedule alerts and notifications by automated work structures.
- Mutual growth
Preparing own and vendor quote encourage both beneficial in their growth .it will increase your lead scoring and manage a lot
GOT Softwares is the largest cloud-based construction IT service provider in the region. It caters its services from single contractors to a network of construction giants. Right from contracting to land, project estimating to planning, Payroll and Finance to Accounting, GOT’s solutions seamlessly integrate with everything. GOT is headquartered in Chennai, India.
In conversation with Darwin, Founder and Director of GOT softwares,
What made you think that there was a need for something like GOT softwares?
Since my childhood, I was inspired by Bill Gates. It made me think how a simple solution made the world use his software. Windows 98 was an eye opening product that enabled everyone to use computers everywhere in the world. This inspired me to start an IT company (GOT) and deliver more innovative IT products to the Globe.
How does GOT help businesses to streamline the process?
Our well designed UI/UX delivery enables our customers to use our products easily. They can collaborate with other team members and connect with other software platforms without any hassles. It helps to achieve our customer business goals easily.
Tell us about the challenges and opportunities you observed in this long journey.
I started this company after quitting my IT job in 2008. In the initial stage, it was not an easy go. I faced a lot of challenges on getting projects. As we were new to the industry, no one trusted. So, I decided to work on small level projects like web design, content management. Slowly and gradually, we started growing as a service-based company with 14 headcounts in Chennai. 2011 was an establishing phase in my journey. I signed a high contract project with a Dubai Bank and increased our revenue and headcounts to 150+. In 2013, I started a separate research team to develop an IT product, Engineer ERP, for the construction industry to solve their estimation and operation problems by automating our software solutions. We started marketing in 2014 but unfortunately didn't work well due to domain gaps. In the same year, our high-contract Banking project withdrew due to an economical crisis by adopting other IT product service. At the same time, revenue from both service operations stopped and my research Engineer ERP product also didn't do much business. Put in a heavy financial crisis, I was struggling to pay regular dues and employee's salaries. Finally, in 2015, I decided to sell my house and settled all my dues and employee's salaries and continued to focus on redefining the construction IT product Engineer ERP. In 2016 again, I started to market the product. Slowly I started getting customers and in the same year my health went critical due to a spinal cord injury. I was not able to walk and planned to handover the product operations to my sister with the concern that our existing customers should not be affected in our delivery and support. I concentrated only on sales and marketing by appointing my wife Subhasree Engineer ERP. Finally, in our week’s agreement with our sister’s firm, our sister’s concern transformed as a competitor and dropped the product Engineer ERP in 2017. To restart with a fresh idea and technology, I planned to develop a user-friendly pre-sales B2B SaaS-based CRM in cloud environment for small and medium enterprises that is GOT CRM. It worked out well and started getting 100+ subscribers in 6 months with 15 clients and continues. With this good and tough times in my entrepreneur journey, we continued successfully.
What are the metrics of success according to you?
Keep your customer expectation focused. Appoint a business analyst or any domain expert to interact with customers and understand their pain points. Then, plan for a solution. This is the action point for innovation to develop or design a product and make it successful.
Tell us something about the most important thing you are working on right now. How are you making it happen?
In the last 2 years, the IT industry is learning to deploy new technologies like microservices, Blockchain, Artificial Intelligence, and Machine Learning in their existing products or service deliveries. In that manner, to delight our existing customers and future customers, I have designed a "GOT BOT" an AI-based sales assistant which helps the customer to give reports or prioritize the leads to be focused for the day and gives any kind of sales report by a voice search or without much navigation. It just reports like a Marketing Manager. We are soon going to launch an interesting AI Chatbot.
How do you define the culture at GOT?
We have an employee-friendly environment which makes our employees work with us for the long term with us. We basically hire employee not with their high academic qualification or top performance. We just hire employees who have good talent in extracurricular activities and have a passion to be an innovator, not a developer. This reflects in our customer satisfaction stories. Our employee and customer-driven culture define our success and sustainability.
Can you tell us something that your company does better than its competitors?
As I mentioned earlier, our product or technology should be shaped according to customer problems. For example: if customer 1 has problem 1, it will not be the same problem for customer 2. He will come up with problem 2.
Keeping this in mind, our GOT CRM basically addresses problem 1, if the customer comes with problem 2, we have a separate team called product customization (PC) team to address the problem 2. This is where I feel we deliver better than our competitors.
If you weren’t building GOT, what would you be doing?
I would be working as a Chief Architect or Technical Lead in any MNC IT organization.
Share the most satisfying moment in your business till now.
Really an interesting question! I would love to answer this. I would say I first received recognition from my client L&T Hardo carbon engineering. They appreciated our Engineer ERP product saying it addressed their end-to-end operations and was very user-friendly even for their unskilled labourers as they were also able to update their daily work status easily. This appreciation I would say was the most satisfying moment in my professional career.
What advice would you give to someone willing to be an entrepreneur?
Recalling my Entrepreneur journey itself will be a good guide for a new entrepreneur as to think what to do and what not to do.
Plan well before being an entrepreneur. Have short term and long term goals. Come up with new ideas to solve a customer problem from the existing technology. Build up your team with sound technical talents which is very important.
Got CRM Customers
Overall Got CRM Reviews
Thinking about using Got CRM? Check out verified user reviews & ratings based on Got CRM's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Got CRM Pros and Cons
"From using excel spreadsheets to GOT CRM, we have managed to capture data in a more versatile way and has also minimized our sales cycle."
"GOT CRM has played an important role in standardizing our Sales and Marketing Strategy. We now have 47% revenue increase per salesperson."
"None that we have noticed so far!!"
"N/A"
2 Got CRM Reviews
Hear directly from customers who have used Got CRM. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
KumarR.
CEO
Used the software for : More than 1 year
Company Size :11-50 employees
GOT Support is amazing!!
As a Management team, I can plug myself in directly to the sales team and make sure they never slip out of deals, with the help of working tips provided by GOT Team. In addition, GOT Support is amazing. They have assisted me any time I needed help.
What do you like best about Got CRM?
From using excel spreadsheets to GOT CRM, we have managed to capture data in a more versatile way and has also minimized our sales cycle.
What do you dislike about Got CRM?
None that we have noticed so far!!
KrishnaK.
Marketing Manager - South Division
Used the software for : More than 1 year
Company Size :51-200 employees
Revenue Increased by 47% per sales person!!
The functionalities GOT team added has evolved GOT CRM beyond just lead and product management to more of a complete effortless platform. GOT CRM gives us more visibility of how our business is moving and makes us much more efficient.
What do you like best about Got CRM?
GOT CRM has played an important role in standardizing our Sales and Marketing Strategy. We now have 47% revenue increase per salesperson.
What do you dislike about Got CRM?
N/A
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Got CRM FAQs
How much does Got CRM cost?
The starting price of Got CRM is ₹ 720/User/Month. It has different pricing plans:
- Launching plan : ₹ 720/User/Month
Got CRM also provides a free trial to users.
What are the top 5 features for Got CRM?
The top 5 features for Got CRM are:
- CRM & Sales Reports
- Email Marketing / SMS Marketing
- Lead Generation
- Marketing Analytics
- Mass Email
What type of customer support is available from Got CRM?
The available support which Got CRM provides is: