What is GoTo Resolve?

GoTo Resolve is designed with advanced features of a Helpdesk platform. It suits SMEs to control all devices remotely, record all conversations, transfer files, and remotely configure and reboot devices. It provides the ability to collaborate and assign tasks to the team by multiple technicians.

Pricing

GoTo Resolve Starting Price

$ 69/Per Month

Awards
GoTo Resolve Award

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Key Features of GoTo Resolve

Here are the powerful features that make GoTo Resolve stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Ticket Management
  • Remote Support
  • Knowledge Base
  • Live Chat
  • Automated Workflows
  • Reporting And Analytics
  • Multi Channel Support
  • Service Level Agreements (slas)
  • Customer Portal
  • Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • Configuration Management Database (cmdb)
  • Self Service Portal
  • Email Integration
  • Mobile App
  • Customizable Dashboards
  • User Management
  • Third Party Integrations
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GoTo Resolve Screenshots

GoTo Resolve Pricing

Here are the pricing plans for GoTo Resolve. Choose the plan that best fits your requirements and budget. Get Detailed GoTo Resolve pricing as per your requirements.

Monthly Plan
$ 69
Per Month
  • Ticketing & Incident Management
  • Configuration Management
  • Release Management
  • Contacts Management
Get Pricing

The pricing information for GoTo Resolve is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 20th April 2025.

Free Trial is available

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GoTo Resolve Specifications

Get a closer look at the technical specifications and system requirements for GoTo Resolve. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : LogMeIn Inc.
Headquarter : Boston
Full Address : 320 Summer Street Boston, MA 02210 USA
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Language Support :
English
Business :
StartUps
SMBs
Available Support :
Email
Phone
Training
Tickets

GoTo Resolve Comparisons

Compare GoTo Resolve with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

GoTo Resolve Resources

Overall GoTo Resolve Reviews

Thinking about using GoTo Resolve? Check out verified user reviews & ratings based on GoTo Resolve's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 1 Review

Write a Review Or
Ask a Question
Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

GoTo Resolve Pros and Cons Based on Customer Reviews

"Users appreciate the quick access to all organizational data, which enhances productivity and decision-making."

"The software is considered a great value for money, providing significant benefits for its cost."

"It effectively increases synchronization within teams, leading to improved overall performance and revenue."

"GoTo Resolve is a fantastic tool for streamlining organizational management, making it easier to focus on important tasks."

"Some users wish for multilingual support to cater to a more diverse user base."

"A few users feel that the initial setup can be a bit complex and time-consuming."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 1 out of 1 Reviews

Christian

5.0

Jan 04, 2018

Used the software for : 6-12 months

Company Size :1001-5000 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Gotoassist is very effective for document management. Requires very less time to set up and run.

The web-based solution works as an excellent assistant. It is extremely helpful in streamlining and bringing together the different fragments of organizational management. I felt a sense of relief within a week of my staff and I using it. The overall synchronization in my organization increased and resulted in higher revenues as we focused on more important aspects and had all the data ready at a click. We have quick access to everything in our organization now.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

What do you like best about GoTo Resolve?

Absolutely value for money. should be corrected to Absolutely a value for money.

What do you dislike about GoTo Resolve?

It would be an added advantage if it had multilingual options.

Alternatives of GoTo Resolve

Explore alternative software options that can fulfill similar requirements as GoTo Resolve. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

GoTo Resolve FAQs

How much does GoTo Resolve cost?

The starting price of GoTo Resolve is $ 69/Per Month. It has different pricing plans:

  1. Monthly Plan : $ 69/Per Month

GoTo Resolve also provides a free trial to users.

What are the top 5 features for GoTo Resolve?

The top 5 features for GoTo Resolve are:

  • Asset Management
  • Document Management
  • Email Integration
  • Self Service Portal
  • Automated Routing

What type of customer support is available from GoTo Resolve?

The available support which GoTo Resolve provides is:

  • Phone
  • Email
  • Tickets
  • Training

What platforms does GoTo Resolve support?

GoTo Resolve supports a variety of platforms including Android and IOS.

What types of businesses does GoTo Resolve serve?

GoTo Resolve serves a wide range of businesses, including but not limited to Startups & SMEs.

How is GoTo Resolve commonly used?

GoTo Resolve is commonly used for various purposes, such as Remote Desktop, Remote Support, Mobile Device Management and more.

Who are the primary competitors of GoTo Resolve?

The three major competitors of GoTo Resolve are Web Help Desk, Cention Contact Center and Front App. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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