Top paid & free alternatives to GoTo Resolve includes Salesforce, EngageBay, Zoho Desk, Jira Software, LiveAgent, ProProfs Help Desk, Faveo Helpdesk, ControlHippo, ServiceNow ITSM and Raiseaticket. Analyze a range of top Help Desk Software that offer similar benefits at competitive prices. Empower your team by choosing the best GoTo Resolve competitor that meets your unique business requirements.
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Most Popular GoTo Resolve Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Best Competitors and Alternatives to GoTo Resolve
Showing 1 - 18 of 92 products
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#7
Category Champions | 2026
User Review
This information is based on user reviews.
Salesforce is an industry leader for a reason. Its robust features for automation, reporting, and integrations make it invaluable. The learning curve can be steep, but the benefits outweigh the initial effort. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Alternatives of Salesforce and GoTo Resolve
Salesforce review compared to GoTo Resolve
"Industry Leader for a reason. So effortlessly." - CHRIS MOUREY - Crew Manager
Most users consider Salesforce is an excellent GoTo Resolve alternative.
89.4% of users recommend this product
This information is based on user submitted reviews.
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#8
Category Champions | 2026
User Review
This information is based on user reviews.
The team is great to work with. It's super easy to set up a demo call with the experts to understand the product and its features, and there's great support for quick questions through live chat. Read EngageBay Reviews
Categories in Common with EngageBay
Common Alternatives of EngageBay and GoTo Resolve
EngageBay review compared to GoTo Resolve
"Great team to work with" - Roberts - Marketing Director
Most users consider EngageBay is an excellent GoTo Resolve alternative.
97.2% of users recommend this product
This information is based on user submitted reviews.
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#9
Category Champions | 2026
User Review
This information is based on user reviews.
Zoho Desk provides custom views and Work Modes that automatically organize tickets based on time due, priority, CRM status, and more. This helps agents save time deciding which ticket to solve first. Read Zoho Desk Reviews
Categories in Common with Zoho Desk
Quality Management Software
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Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
Software Common with GoTo Resolve and Zoho Desk
Zoho Desk review compared to GoTo Resolve
"Wonderful product to use and work with have become a fan" - Shrinivas - Asst Manager
90.1% of users recommend this product
This information is based on user submitted reviews.
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#10
Category Champions | 2026
User Review
This information is based on user reviews.
One of the best project management tools to manage projects in Agile or Waterfall. We are using the software to manage Agile projects from end to end. We love using the software as it has a wealth of features. Read Jira Software Reviews
Categories in Common with Jira Software
Software Common with GoTo Resolve and Jira Software
Jira Software review compared to GoTo Resolve
"Best project management tool" - Avinash
91.8% of users recommend this product
This information is based on user submitted reviews.
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#11
Category Champions | 2026
User Review
This information is based on user reviews.
LiveAgent has facilitated my work with its high-quality products and services! I highly recommend LiveAgent to any professional looking to be more efficient. Read LiveAgent Reviews
Categories in Common with LiveAgent
Common Alternatives of LiveAgent and GoTo Resolve
LiveAgent review compared to GoTo Resolve
"High quality product" - Alex Reinert
91% of users recommend this product
This information is based on user submitted reviews.
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#12
Contenders | 2026
User Review
This information is based on user reviews.
My agents can easily track customer queries and requests with ProProfs Helpdesk. Read ProProfs Help Desk Reviews
Categories in Common with ProProfs Help Desk
Ticketing Management Software
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Customer Engagement Software
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Service Desk Management Software
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Complaint Management System
Common Alternatives of ProProfs Help Desk and GoTo Resolve
ProProfs Help Desk review compared to GoTo Resolve
"Delights customers with timely responses" - Aman
94% of users recommend this product
This information is based on user submitted reviews.
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#13
Category Champions | 2026
User Review
This information is based on user reviews.
The Ticketing Software meets expectations. It is easy to configure according to your preferences. Simply read the FAQs in their knowledge base to better understand the functions of the submenus. The availability of an app in the Google Play Store and App Store is a big plus. Read Faveo Helpdesk Reviews
Categories in Common with Faveo Helpdesk
Common Alternatives of Faveo Helpdesk and GoTo Resolve
Faveo Helpdesk review compared to GoTo Resolve
"Ticketing System that I've been looking for" - Maulen Carla - Jr. Software Engineer
98.5% of users recommend this product
This information is based on user submitted reviews.
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#14
Category Champions | 2026
User Review
This information is based on user reviews.
We've been using this for a few months now, and it has been really helpful in bringing all of our contract data into one place. Read ControlHippo Reviews
Categories in Common with ControlHippo
Software Common with GoTo Resolve and ControlHippo
ControlHippo review compared to GoTo Resolve
"All in one application for Saas" - Fatima K. - Chief Information Security Officer
92% of users recommend this product
This information is based on user submitted reviews.
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#15
Contenders | 2026
User Review
This information is based on user reviews.
I have been working in IT support for more than 9 years. I have been using this tool in different companies for 6 years, and I have not seen such an amazing one yet. I have also worked with BMC Remedy, MAP, and Clarify, but this tool is above all. Read ServiceNow ITSM Reviews
Categories in Common with ServiceNow ITSM
Software Common with GoTo Resolve and ServiceNow ITSM
ServiceNow ITSM review compared to GoTo Resolve
"Best ticketing tool in the market. Above all other running tools " - Jasmeet Sachdeva
78% of users recommend this product
This information is based on user submitted reviews.
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#16
Contenders | 2026
User Review
This information is based on user reviews.
I started using it in February 2022 for IT support at my workplace. It has been helpful in tracking and managing tickets raised by employees and has a friendly GUI and good analytics reporting section that helps me track my performance. However, the data retention policy is 60... Read Raiseaticket Reviews
Categories in Common with Raiseaticket
Ticketing Management Software
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Customer Engagement Software
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Complaint Management System
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Customer Success Software
Alternatives of Raiseaticket and GoTo Resolve
Raiseaticket review compared to GoTo Resolve
"Very good application for helpdesk." - Caleb - IT Support
95% of users recommend this product
This information is based on user submitted reviews.
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#17
Contenders | 2026
User Review
This information is based on user reviews.
Nice experience. I had an awesome experience with their salespeople. Read Kapture CX Reviews
Categories in Common with Kapture CX
Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
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Live Chat Software
Common GoTo Resolve and Kapture CX Alternatives
Kapture CX review compared to GoTo Resolve
"Good support service" - Mani - Sales manager
96% of users recommend this product
This information is based on user submitted reviews.
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#18
Contenders | 2026
User Review
This information is based on user reviews.
NinjaRMM is a great, fully-featured RMM/MDM platform for Windows computers. It has a library of built-in scripts, as well as extensive capabilities to add your own and access Remote CMD/PowerShell to accomplish what we need to. Using Ninja, I've been able to save our helpdesk man... Read NinjaOne Reviews
Categories in Common with NinjaOne
Common Alternatives of NinjaOne and GoTo Resolve
NinjaOne review compared to GoTo Resolve
"Easy to use RMM Platform" - Anthony
90% of users recommend this product
This information is based on user submitted reviews.
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