Top paid & free alternatives to GoTo Resolve includes Salesforce, EngageBay, Jira Software, Zoho Desk, LiveAgent, BIGContacts, ProProfs Knowledge Base, ProProfs Help Desk, Faveo HelpDesk and ServiceNow ITSM. Analyze a range of top Help Desk Software that offer similar benefits at competitive prices. Empower your team by choosing the best GoTo Resolve competitor that meets your unique business requirements.
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Best Competitors and Alternatives to GoTo Resolve
Showing 1 - 19 of 163 products
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#10
Category Champions | 2025
User Review
This information is based on user reviews.
What impressed me most about Salesforce is its extensive customization capabilities and the power of automation. The ability to tailor workflows, dashboards, and reports to our specific needs makes it incredibly versatile. Additionally, the AI-driven Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Common GoTo Resolve and Salesforce Alternatives
Salesforce review compared to GoTo Resolve
"Revolutionizing Our Sales and Marketing Processes" - Tatelo Duanga - Salesforce Administrator
Most users consider Salesforce is an excellent GoTo Resolve alternative.
88.9% of users recommend this product
This information is based on user submitted reviews.
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#11
Category Champions | 2025
User Review
This information is based on user reviews.
The CRM is good, and I have nothing to complain about. It is really great to work with the software and the support team. They honor the feature requests and work on implementing them, and within a few weeks, the feature is available. Read EngageBay Reviews
Categories in Common with EngageBay
Common Alternatives of EngageBay and GoTo Resolve
EngageBay review compared to GoTo Resolve
"Very very good All in one CRM and Marketing Platform with superior service" - Prashant - Manager
Most users consider EngageBay is an excellent GoTo Resolve alternative.
97.2% of users recommend this product
This information is based on user submitted reviews.
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#12
Category Champions | 2025
User Review
This information is based on user reviews.
Jira is the tool my whole team uses for Agile methodology. I work in an IT MNC, and our software management needs include the status of stories, ease of management, status of bugs, assignment of tasks, and clarification of tasks or queries. Read Jira Software Reviews
Categories in Common with Jira Software
Bug Fixing Software
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WorkFlow Management Software
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Quality Management Software
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Help Desk Software
Common GoTo Resolve and Jira Software Alternatives
Jira Software review compared to GoTo Resolve
"Best Agile tool for SDLC" - Farah kadri
91.8% of users recommend this product
This information is based on user submitted reviews.
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#13
Category Champions | 2025
User Review
This information is based on user reviews.
Zoho Desk is a highly effective tool for managing customer support. The user-friendly interface and robust features make it easy to handle customer interactions efficiently. The support team is responsive and helpful, providing prompt solutions to any issues. Overall, Zoho Desk h... Read Zoho Desk Reviews
Categories in Common with Zoho Desk
Quality Management Software
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Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
Software Common with GoTo Resolve and Zoho Desk
Zoho Desk review compared to GoTo Resolve
"Comprehensive Review of My Experience with Zohodesk: An Insight into Its Effectiveness, User-Friendliness, and Support" - Priyanshi - Business Development Specialist
89.4% of users recommend this product
This information is based on user submitted reviews.
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#14
Category Champions | 2025
User Review
This information is based on user reviews.
I have used this software for over four months and have not experienced any problems with it. It is very easy to use and has all the necessary features to do the job. Read LiveAgent Reviews
Categories in Common with LiveAgent
Common Alternatives of LiveAgent and GoTo Resolve
LiveAgent review compared to GoTo Resolve
"Easy to use Support software" - Tomas - Customer Support
90% of users recommend this product
This information is based on user submitted reviews.
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#15
Category Champions | 2025
User Review
This information is based on user reviews.
The software has greatly enhanced productivity and significantly impacted our bottom line. The features are intuitive, and our team can manage sales opportunities remotely using mobile devices. Overall, we highly recommend BIGContacts for any small to medium-sized business lookin... Read BIGContacts Reviews
Categories in Common with BIGContacts
Sales Management Software
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Help Desk Software
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Email Marketing Software
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Drip Email Marketing Software
Common Alternatives of BIGContacts and GoTo Resolve
BIGContacts review compared to GoTo Resolve
"Lead management simplified" - Sara Atiq - Marketing
96.7% of users recommend this product
This information is based on user submitted reviews.
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#16
Category Champions | 2025
User Review
This information is based on user reviews.
ProProfs Knowledge Base has improved our customer support process. We receive fewer tickets now as customers have a help center they can access at any time to solve problems. Moreover, the tool is extremely helpful for our agents, who now have a centralized information library to... Read ProProfs Knowledge Base Reviews
Categories in Common with ProProfs Knowledge Base
Common Alternatives of ProProfs Knowledge Base and GoTo Resolve
ProProfs Knowledge Base review compared to GoTo Resolve
"User Friendly and Super Helpful" - Sara Atiq
88.3% of users recommend this product
This information is based on user submitted reviews.
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#17
Category Champions | 2025
User Review
This information is based on user reviews.
I like ProProfs Help Desk because of the integrated survey maker. I wanted to check if my customer support team needed more training to better deal with customers. This product helped me with targeted training and management. Read ProProfs Help Desk Reviews
Categories in Common with ProProfs Help Desk
Ticketing Management Software
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Customer Engagement Software
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Service Desk Management Software
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Complaint Management System
Software Common with GoTo Resolve and ProProfs Help Desk
ProProfs Help Desk review compared to GoTo Resolve
"This product helped me in targeted training and management. good experience." - michael - Manager
94% of users recommend this product
This information is based on user submitted reviews.
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#18
Category Champions | 2025
User Review
This information is based on user reviews.
Ease of use and the onboarding process were managed with precision, allowing us to get started the same day. One of the greatest benefits is the support ticketing system with the best user interface. Read Faveo HelpDesk Reviews
Categories in Common with Faveo HelpDesk
Ticketing Management Software
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Help Desk Software
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Service Desk Management Software
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Customer Service Software
Alternatives of Faveo HelpDesk and GoTo Resolve
Faveo HelpDesk review compared to GoTo Resolve
"A hassle-free product and extremely supportive team" - Kumar T. - Director
98.5% of users recommend this product
This information is based on user submitted reviews.
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#19
Contenders | 2025
User Review
This information is based on user reviews.
It's easy to understand and easy to use. It's also a good search engine for every ITSM incident or change request. Additionally, it is available on mobile devices, so we can monitor our requests 24/7. Overall, my experience is great. Read ServiceNow ITSM Reviews
Categories in Common with ServiceNow ITSM
Common Alternatives of ServiceNow ITSM and GoTo Resolve
ServiceNow ITSM review compared to GoTo Resolve
"Great Web Software" - Manish Relwani
78% of users recommend this product
This information is based on user submitted reviews.
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