Groove Help Desk
What is Groove Help Desk?
Groove Help Desk is Fully customizable and scalable help desk program, provides reports & metrics, open API. Invisible to customers, customizability with integrations, simple pricing, reporting/metrics, grows with your business, helps to organize email in best way for customer service.
Groove Help Desk Starting Price
$ 0/3 Agent/Month
Our Awards and Recognition
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Groove Help Desk Screenshots
Key Features of Groove Help Desk
Here are the powerful features that make Groove Help Desk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Email Integration
- Customer DataBase
- Self Service Portal
- Live chat system
- Surveys & Feedback
- Knowledge Base
- Alerts/Escalation
- Automated Routing
- Contract Management
- Inbox Queue Management
- Known Issue Management
- Multiple Brands Products
- Ticket Management
- Third Party Integration
Groove Help Desk Pricing
Here are the pricing plans for Groove Help Desk. Choose the plan that best fits your requirements and budget. Get Detailed Groove Help Desk pricing as per your requirements.
- Multi-Channel Support
- Collaboration Features
- Collision Detection
- Canned Replies
- Native Integrations
- Starter+
- Unlimited Agent
- Automated Rules
- API
- Custom Profiles
- Groups
- Reports
- Customer Satisfaction Ratings
Groove Help Desk Specifications
Get a closer look at the technical specifications and system requirements for Groove Help Desk. Find out if it's compatible with your operating system and other software.
Groove Help Desk Comparisons
Compare Groove Help Desk with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Groove Help Desk Videos
Overall Groove Help Desk Reviews
Here's our unbiased review of Groove Help Desk. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Groove Help Desk Pros and Cons
"the most impressive thing about Groove was their service and their short resolution time."
"It can be helpful if we can use it on multiple platforms."
1 Groove Help Desk Reviews
Hear directly from customers who have used Groove Help Desk. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Anmol A.
Used the software for : 2+ years
Company Size :51-200 employee
Awesome Experience
My experience was very amazing with the Groove. It is one of the best tool for individual users like me. I recommend working on that, as their features are very helpful.
Groove Help Desk Mobile App Experience
Groove Help Desk After Sales Service Rating
What do you like best about Groove Help Desk?
the most impressive thing about Groove was their service and their short resolution time.
What do you dislike about Groove Help Desk?
It can be helpful if we can use it on multiple platforms.
Do you think Groove Help Desk delivers value for the money spent?
Yes
Are you satisfied with Groove Help Desk features?
Yes
Did implimentation of Groove Help Desk was easy?
Not Sure
What features is Groove Help Desk currently missing?
No
Alternatives of Groove Help Desk
Explore alternative software options that can fulfill similar requirements as Groove Help Desk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Groove Help Desk FAQs
How much does Groove Help Desk cost?
The starting price of Groove Help Desk is $ 0/3 Agent/Month. It has different pricing plans:
- Starter : $ 0/3 Agent/Month
- Team : $ 15/Agent/Month
Groove Help Desk also provides a free trial to users.
What are the top 5 features for Groove Help Desk?
The top 5 features for Groove Help Desk are:
- Email Integration
- Customer DataBase
- Self Service Portal
- Live chat system
- Surveys & Feedback
